Abstract: A method and system for managing customer value creation may include receiving a dataset about a customer organization having value attributes with a relative numerical percentage score and a value; processing the dataset to generate a quantified economic or financial impact on a profitability of the customer organization based on the value attributes; generating a customer data collection template based on the quantified economic or financial impact for use in obtaining information from the customer organization; receiving another dataset about the customer organization based on information provided by the customer organization, the other dataset including value attributes having a relative numerical percentage score and a value; processing at least the other dataset to generate another quantified economic or financial impact on the profitability of the customer organization based on the value attributes; identifying one or more investment opportunities based on the another quantified economic or financial i

Abstract: A system and method used by an organization to collect, manage, analyze and act on data from customers to manage customer value creation. The system may be embodied in a computer program that implements modules in the appropriate order, collects and stores relevant data, and perform necessary calculations. Differential Value Proposition (DVP) is the ability of the organization's products and services to positively impact their customer's bottom line relative to the organization's competitors. The ability to create a DVP can be correlated to the investments and strategies made by the organization on an ongoing basis. The connection between an organization's investments/strategies and their customer's bottom line may include: the investments that an organization makes (Value Attributes), the relative impact of each investment/strategy on a customer's bottom line (Value Attribute Scores), and the combined, quantified financial impact of all the Value Attributes on the customer's bottom line (DVP Percentage).

Abstract: A system and related methods used by an organization to collect, manage, analyze and act on data (i.e., manage “customer value creation” or “CVC”) from customers. The system may be used by organizations without depending on consultants to manage customer value creation. The system comprises an integrated dataset and schema, termed “Customer Value Creation Data,” which comprises three data types: Differential Value Proposition; Demand Influence; and Opportunities. Differential Value Proposition is the ability of the organization's products and services to positively impact their customer's bottom line relative to the organization's competitors. The ability to create a DVP can be correlated to the investments and strategies made by the organization on an ongoing basis.