Patents Assigned to Valyant AI, Inc.
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Patent number: 11755836Abstract: An improved speech-based/natural language point-of-sale customer order system which is useful for any business that interacts with customers through speech or sound. Despite the advances in speech recognition, currently available voice ordering interfaces have proven to be unintuitive and lack reliability. Voice recognition has so far proven to be inefficient in retail contexts, and therefore voice recognition has so far achieved a low level of usage penetration in the retail sector. The present invention facilitates the automated operation of the ordering function of a drive-through restaurant, fast food restaurant or other business establishment by replacing an employee or other means of capturing order data with an ordering system employing a highly accurate speech recognition component that is able to be trained to recognize a wide vocabulary of words, and associate tones and other metadata in a manner not previously achieved in speech-to-text systems.Type: GrantFiled: February 18, 2020Date of Patent: September 12, 2023Assignee: Valyant AI, Inc.Inventors: Robley Theron Carpenter, II, Jacob Daniel Poore, Benjamin William Thielker
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Patent number: 11594223Abstract: An ordering system can be positioned partially, or completely, outside in a retail environment with an ordering device located outside of a building on a site. The ordering device receiving a first audio stream concurrently with a second audio stream from an employee and proceeds to capture the first audio stream with a first port of an on-site computing device while capturing the second audio stream with a second port of the on-site computing device. A customer strategy can be executed with an intelligence module of the on-site computing device connected to the ordering device with the on-site customer strategy directing automated interactions with a first on-site customer to compile a retail order. The employee may communicate directly with the intelligence module via the second port without interrupting the first audio stream.Type: GrantFiled: October 7, 2021Date of Patent: February 28, 2023Assignee: Valyant AI, Inc.Inventors: Marc Bernardini, Jacob Poore
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Patent number: 11023955Abstract: An outside ordering system may employ one or more devices having a controller, camera array, microphone array, and speaker positioned within a device housing located outside of a building. The camera array can be positioned to identify a vehicle in which a customer resides and at least one facial gesture of the customer.Type: GrantFiled: September 27, 2019Date of Patent: June 1, 2021Assignee: Valyant AI, Inc.Inventors: Robley Theron Carpenter, II, Benjamin William Thielker, Jacob Daniel Poore
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Patent number: 10628635Abstract: A conversational holographic assistant displays a computer-generated human-like hologram capable of carrying on conversations in real-time with a user, remembering things about past interactions with the user to make the conversation realistic and more human-like. The system is intended to be utilized in retail, office, business and personal settings to provide service to users. The holographic person can interact with retail point of sale systems in order to process orders on behalf of a user, provide users with detailed directions, and answer questions about the holographic person's surroundings, among other things. In some settings, the holographic person can integrate with existing internet of things devices.Type: GrantFiled: October 3, 2017Date of Patent: April 21, 2020Assignee: Valyant AI, Inc.Inventors: Robley Theron Carpenter, II, Benjamin William Thielker
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Patent number: 10592706Abstract: An improved speech-based/natural language point-of-sale customer order system which is useful for any business that interacts with customers through speech or sound. Despite the advances in speech recognition, currently available voice ordering interfaces have proven to be unintuitive and lack reliability. Voice recognition has so far proven to be inefficient in retail contexts, and therefore voice recognition has so far achieved a low level of usage penetration in the retail sector. The present invention facilitates the automated operation of the ordering function of a drive-through restaurant, fast food restaurant or other business establishment by replacing an employee or other means of capturing order data with an ordering system employing a highly accurate speech recognition component that is able to be trained to recognize a wide vocabulary of words, and associate tones and other metadata in a manner not previously achieved in speech-to-text systems.Type: GrantFiled: February 12, 2019Date of Patent: March 17, 2020Assignee: Valyant AI, Inc.Inventors: Robley Carpenter, II, Jacob Poore, Benjamin Thielker