Abstract: Systems and methods for recommending repair facilities to a user based on repair validation/coaching data are disclosed. In one implementation, a repair facility recommendation system receives repair information from a user regarding damage to an automobile, the repair information received via a graphical user interface rendered on a webpage. The repair facility recommendation system identifies a repair facility verified to repair the damage to the automobile based on the repair information and verification information from a verification module, the verification information comprising evaluation information based on evaluation of technicians performing repairs of automobiles at repair facilities. The repair facility recommendation system then provides information regarding the identified repair facility to the user via the graphical user interface.
Abstract: A system for on-site collection of evaluation data at a vehicle repair installation site is disclosed. Generally the system includes a computing tool connected to a database, a workflow operations guiding module that runs on the computing tool, an evaluation module, a comparison module, a data-mining module, a certification module, a legal compliance module, and a repair procedure compliance module. As a vehicle is repaired, the workflow operations guiding module prompts a coach with questions. The evaluation module performs a quantitative analysis of the answers provided by the coach and the comparison module compares the result of the quantitative analysis against aggregated or averaged information. The certification module compares information from the comparison module against predetermined certification criteria and the data mining module identifies correlations, trends or patterns in collected data by the system.
Type:
Grant
Filed:
January 30, 2009
Date of Patent:
April 23, 2013
Assignee:
Verifacts Automotive, LLC
Inventors:
Farzam Afshar, Cynthia L. Granse, Mark E. Olson
Abstract: A system for on-site collection of evaluation data at a vehicle repair site installation is disclosed. Generally the system includes a mobile computing tool wirelessly connected to a database, a workflow operations guiding module that runs on the mobile computing tool, an evaluation module, a comparison module, a data-mining module, a certification module, a legal compliance module, and a repair procedure compliance module. As a vehicle is repaired, the workflow operations guiding module prompts a coach with questions. The evaluation module performs a quantitative analysis of the answers provided by the coach and the comparison module compares the result of the quantitative analysis against aggregated or averaged information. The certification module compares information from the comparison module against predetermined certification criteria and the data mining module identifies correlations, trends or patterns in collected data by the system.
Type:
Grant
Filed:
August 2, 2005
Date of Patent:
February 3, 2009
Assignee:
Verifacts Automotive, LLC
Inventors:
Farzam Afshar, Cynthia L. Granse, Mark E. Olson