Abstract: Systems and methods for authenticating callers are disclosed that may obtain identifying data and a voice print, and compare the voice print to one or more stored voice prints. Further, one or more initial scores may be calculated based on the data and the comparison, and a confidence interval score may also be calculated. The systems and methods may determine whether to authenticate based on the one or more initial scores and the confidence interval score.
Type:
Application
Filed:
February 24, 2014
Publication date:
September 11, 2014
Applicant:
Victrio, Inc.
Inventors:
Torsten Zeppenfeld, Joseph James Schmid, Manish Brijkishor Sharma, Lisa Marie Guerra, Richard Gutierrez, Mark Andrew Lazar, Vipul Niranjan Vyas
Abstract: Disclosed is a method for enrolling a voiceprint in a fraudster database, the method comprising: a) defining a fraud model comprising at least one hypothesis indicative of a fraudulent transaction; b) processing audio data based on the fraud model to identify at least one suspect voiceprint in the audio data suspected of belonging to a fraudster; and c) enrolling the at least one suspect voiceprint in the fraudster database.
Type:
Grant
Filed:
August 13, 2010
Date of Patent:
August 13, 2013
Assignee:
Victrio, Inc.
Inventors:
Richard Gutierrez, Anthony Rajakumar, Lisa Marie Guerra, David Hartig
Abstract: In one embodiment, the invention provides a method, comprising: (a) maintaining a database of known fraudsters, wherein each fraudster has a voice signature and metadata associated therewith; (b) performing a screening operation to match a candidate with a fraudster in the database based on matching a voice signature and metadata for the candidate with a voice signature and metadata for the fraudster in the database.
Abstract: In one embodiment, the invention provides a method, comprising: (a) maintaining a database of known fraudsters, wherein each fraudster has a voice signature and metadata associated therewith; (b) performing a screening operation to match a candidate with a fraudster in the database based on matching a voice signature and metadata for the candidate with a voice signature and metadata for the fraudster in the database.
Abstract: Disclosed is method for screening an audio for fraud detection, the method comprising: providing a User Interface (UI) control capable of: a) receiving an audio; b) comparing the audio with a list of fraud audios; c) assigning a risk score to the audio based on the comparison with a potentially matching fraud audio of the list of fraud audios; and d) displaying an audio interface on a display screen, wherein the audio interface is capable of playing the audio along with the potentially matching fraud audio, and wherein the display screen further displays metadata for each of the audio and the potentially matching fraud audio thereon, wherein the metadata includes location and incident data of each of the audio and the potentially matching fraud audio.
Type:
Application
Filed:
August 13, 2010
Publication date:
March 1, 2012
Applicant:
VICTRIO
Inventors:
Richard Gutierrez, Lisa Marie Guerra, Anthony Rajakumar
Abstract: In one embodiment, the invention provides a method, comprising: (a) maintaining a database of known fraudsters, wherein each fraudster has a voice signature and metadata associated therewith; (b) performing a screening operation to match a candidate with a fraudster in the database based on matching a voice signature and metadata for the candidate with a voice signature and metadata for the fraudster in the database.
Abstract: Disclosed is a method for generating a fraud risk score representing a fraud risk associated with an individual, the method comprising: a) determining a telephony channel risk score from at least one of audio channel data and non-audio channel data of the individual; and b) generating the fraud risk score based on at least one of the telephony channel risk score, the audio channel data, and the non-audio channel data.
Type:
Application
Filed:
August 13, 2010
Publication date:
December 2, 2010
Applicant:
Victrio
Inventors:
David Hartig, Anthony Rajakumar, Lisa Marie Guerra, Richard Gutierrez
Abstract: Disclosed is a method for enrolling a voiceprint in a fraudster database, the method comprising: a) defining a fraud model comprising at least one hypothesis indicative of a fraudulent transaction; b) processing audio data based on the fraud model to identify at least one suspect voiceprint in the audio data suspected of belonging to a fraudster; and c) enrolling the at least one suspect voiceprint in the fraudster database.
Type:
Application
Filed:
August 13, 2010
Publication date:
December 2, 2010
Applicant:
VICTRIO
Inventors:
Richard Gutierrez, Anthony Rajakumar, Lisa Marie Guerra, David Hartig
Abstract: Disclosed is method for screening an audio for fraud detection, the method comprising: providing a User Interface (UI) control capable of: a) receiving an audio; b) comparing the audio with a list of fraud audios; c) assigning a risk score to the audio based on the comparison with a potentially matching fraud audio of the list of fraud audios; and d) displaying an audio interface on a display screen, wherein the audio interface is capable of playing the audio along with the potentially matching fraud audio, and wherein the display screen further displays metadata for each of the audio and the potentially matching fraud audio thereon, wherein the metadata includes location and incident data of each of the audio and the potentially matching fraud audio.
Type:
Application
Filed:
August 13, 2010
Publication date:
December 2, 2010
Applicant:
VICTRIO
Inventors:
Richard Gutierrez, Lisa Marie Guerra, Anthony Rajakumar