Abstract: A device configuration development system uses a common configuration and management database for the development of configuration and management data. A device management system for set of devices is provided from the common and management data for the management and configuration of a set of devices. Each device in the set of devices is also provided with a subset of management and configuration data related to the device.

Abstract: Apparatus for accessing a service over a communications network comprises an interface for connection to a communication line of the network, a memory for storing a unique serial number and configuration data, and a process of configuring the interface to communicate with a remote configuration system when the apparatus is first connected to the communication line and then to transmit the unique serial number. Configuration data is received from the remote configuration system and stored in the memory. The apparatus is then re-initialized to use the configuration data for future communications to access a service over the network.