Abstract: Apparatuses, methods, systems, and program products are disclosed for disaster detection and recovery. An apparatus includes at least one sensor unit of a home automation system, a processor, and a memory that stores code executable by the processor. The code is executable by the processor to cause the apparatus to detect a disaster event using data captured by the at least one sensor unit, determine a type of the disaster event based on the captured data, identify at least one repair service provider associated with the determined type of disaster event, and initiate contact with the at least one repair service provider for performing repairs associated with the disaster event.

Abstract: Methods, systems, and devices for deterrence techniques using a security and automation system are described. In one method, the system may receive a set of inputs from one or more sensors of the security and automation system. The system may determine one or more characteristics of a person proximate the security and automation system based at least in part on the received set of inputs. The system may predict an event based at least in part on a correlation between the one or more characteristics and the event. The system may perform one or more security and automation actions prior to the predicted event.

Abstract: Methods, systems, and devices for lighting control are described. An apparatus may include a panel for controlling one or more devices associated with a home. A panel may include a recess shaped to encapsulate a switch disposed on a wall of the home. A panel may include user interface hardware configured to receive input from a user. A panel may include a processor, a memory in electronic communication with the processor storing instructions executable by the processor. An instruction may include transmitting one or more communications to the one or more devices to cause the one or more devices to perform a first action based on input received by the user interface hardware. An instruction may include transmitting one or more communications to the home automation hub to cause one or more other devices to perform a second action based on the input received by the user interface hardware.

Abstract: Methods, systems, and apparatuses for occupancy identification for guiding delivery personnel are described. One method for a security or home automation system may include receiving an indication regarding a delivery of a package to a structure associated with the security or home automation system, determining an occupancy of the structure based on the received indication, identifying an identity of an occupant within the structure based on the determined occupancy, and transmitting delivery instructions, to a delivery person associated with the delivery of the package, regarding how to deliver the package based on the identity of the occupant or the determined occupancy.

Abstract: Methods, systems, and devices for a security and automation system are described. A security and automation device, for example, such as a control panel may be configured to support a continuous active mode for the security and automation system. The continuous active mode may be a mode in which the security and automation system is continuously providing various types of security and automation features, such as monitoring, sensing, communication, notification, among other examples. The continuous active mode may also support active switching between multiple states (e.g., an ‘armed away’ state, an ‘armed stay’ state, and a ‘standby’ state) of the security and automation systems. Thus, irrespective of the different states the security and automation system may be continuously active (e.g., always ON).

Abstract: Methods, systems, and devices for property manager are described. A device may transmit a request to access information from a control panel of a property associated with a smart home automation community. The request may include credentials specific to a property management personnel. In response to the transmitted request, the device may retrieve the information from the control panel of the property based in part on an authentication of the credentials. The authentication of the credentials may include receiving, from an additional device of an occupant of the property, an acknowledgement message to the request. Once the information is retrieved from the control panel, the device may generate an account associated with the control panel of the property based in part on the information, where the account grants a level of access to the property management personnel.

Abstract: Techniques are described for a video survey. One method includes providing a video survey to a customer or a potential customer of a service, sale, product, or system. The video survey may be provided before, during, or after a provided service. In some cases, the customer or the potential customer may provide one or more responses to one or more requests included in the video survey. The video survey may record the one or more responses to the one or more requests. In some examples, the provided responses may be a video response, an audio response, a tactile response, or any combination thereof. The video survey may proceed or conclude based on the response being a positive response or a negative response.

Abstract: Methods, systems, and devices for lighting control are described. An apparatus may include a processor, memory, a power component, a set of control buttons, and one or more radio components for lighting control. The apparatus may be a light control device associated with a home or automation system. The light control device may be a light switch cover with a cover plate that encapsulate a light switch. The light switch cover may have a radio, a battery, and control circuitry for lighting control.

Abstract: A system includes a base station having a local storage device and a local processor, and providing a cell in a network for one or more clients communicatively connected to the base station. A content distribution module of the system is configured to store a local copy of a digital content item. A remote copy of the digital content item is stored on a remote computing device. A content request module of the system is configured to receive a request for the digital content item. A content serving module of the system is configured to identify at least one secondary source other than the remote computing device and the base station that stores a secondary copy of the digital content item, determine which of the local, remote and secondary copies of the digital content item may be delivered in a least amount of time, and deliver that copy.

Abstract: Methods, systems, and devices for audio detection are described. A security and automation system may include a control system that includes a hub device and one or more user interfaces. The control system is configured to receive, at a microphone included in the control system, an audio signal from a zone within the premises. In some examples, the control system may be configured to communicate with nodes of the security and automation system using one or more wireless access technologies and one or more wired access technologies. The control system may determine, at a first processor of the control system, that a set of characteristics of the audio signal satisfies a threshold. The control system may transmit a notification of an event in the zone of the premises based on determining that the set of characteristics of the audio signal satisfies the threshold.

Abstract: Methods, systems, and devices that support techniques for a smart monitoring system are described. A system may monitor a physical environment using a camera-enabled device operating in a first mode of a set of modes. The system may determine one or more parameters based on the monitoring. The parameters may include an identity of an entity, a behavior of the entity, or a setting of the security and automation system, or any combination thereof. The system may perform an operation based on the one or more parameters. The techniques described herein may deter an intruder from an intended action (e.g., theft, property damage, etc.) and/or provide lighting to a user of the security and automation system, among other benefits.

Abstract: A control panel is used to control and/or monitor an automation system. The control panel may be removed from a mounted location to repair or replace the control panel. Replacement may be performed by a different provider of automation systems, potentially without prior notice to the current provider of the automation system. To alert the provider of the replacement, the control panel may use an anti-tamper switch to detect removal from the mounted location. A signal may be sent to a remote service system indicating the removal. If the control panel also loses AC power, or if the control panel loses all power, the remote service system may assume that the control panel is being replaced. In response, the remote service center may request that a customer service representative contact the customer to potentially retain the customer, recover equipment, or resolve any concerns about the automation system equipment.

Abstract: Methods and systems are described for determining occupancy with user provided information. According to at least one embodiment, a method for determining occupancy with user provided information includes using at least one sensor to detect occupancy in a building over time, determining a predictive schedule based on the occupancy detected with the at least one sensor, and requesting information relevant to the predictive schedule from a user.

Abstract: Methods, systems, and devices for lighting control are described. An apparatus may include a processor, memory, a power component, a set of control buttons, and one or more radio components for lighting control. The apparatus may be a light control device associated with a home or automation system. The light control device may be a light switch cover with a cover plate that encapsulate a light switch. The light switch cover may have a radio, a battery, and control circuitry for lighting control.

Abstract: Methods, systems, and devices for lighting control are described. An apparatus may include a panel for controlling one or more devices associated with a home. A panel may include a recess shaped to encapsulate a switch disposed on a wall of the home. A panel may include user interface hardware configured to receive input from a user. A panel may include a processor, a memory in electronic communication with the processor storing instructions executable by the processor. An instruction may include transmitting one or more communications to the one or more devices to cause the one or more devices to perform a first action based on input received by the user interface hardware. An instruction may include transmitting one or more communications to the home automation hub to cause one or more other devices to perform a second action based on the input received by the user interface hardware.

Abstract: A computer-implemented method for crowdsourcing detected events is described. In one embodiment, an event is detected via one or more sensors located at a first location within a predetermined geographic area. Data from the one or more sensors is analyzed to determine a scope of the event. Upon determining the scope of the event affects a second location within the predetermined geographic area, a notification is sent to a user associated with a location within the predetermined geographic area that does not include a sensor of a type that detects the event.

Abstract: Methods, systems, and devices that support techniques for a smart monitoring system are described. A system may monitor a physical environment using a camera-enabled device operating in a first mode of a set of modes. The system may determine one or more parameters based on the monitoring. The parameters may include an identity of an entity, a behavior of the entity, or a setting of the security and automation system, or any combination thereof. The system may perform an operation based on the one or more parameters. The techniques described herein may deter an intruder from an intended action (e.g., theft, property damage, etc.) and/or provide lighting to a user of the security and automation system, among other benefits.

Abstract: Methods and systems are described for robot transportation of objects into or out of a home automation system. One example may include determining, by a mobile robotic device, that an object is available to cross a boundary of the home automation system. The method may include deactivating at least a portion of the home automation system. The method also include retrieving, by the mobile robotic device, the object and transporting, by the mobile robotic device, the object across the boundary. The method further includes leaving, by the mobile robotic device, the object at a drop-off location. The method may also include reactivating at least the portion of the home automation system.

Abstract: Methods, apparatuses, and techniques for security and/or automation systems are described. In one embodiment, the method including identifying a presence of a first person at a first location, capturing a first video related to the first person at the first location, and initiating an adjustment of a display of the first video based at least in part on identifying the presence of the first person.