Abstract: When an incoming communication is directed to a telephony device that is capable of conducting an IP-based communication via an IP telephony system and a cellular-based communication via a mobile telephony service provider, the communication is initially setup as a cellular-based communication via the mobile telephony service provider. At the same time, an IP-based communication channel is setup between the telephony device and an IP telephony system. Once the IP-based communication channel is available, the communication is transitioned from the cellular-based communication channel to the IP-based communication channel.

Abstract: A method and apparatus for identifying logical locations of network devices on a Local Area Network (LAN) is provided herein. The method may include receiving an input including a network identifier of a network terminal adaptor on a LAN, determining, using the received network identifier, one or more network devices connected upstream of the TA, wherein a network address of each of the one or more network devices connected upstream is filtered such that only network devices including a private IP address are identified; determining device telemetry data associated with each determined network device and the network terminal adaptor, and generating, using the device telemetry data, a data structure including (a) a representation of a logical location of the network terminal adaptor and of each determined network device connected to the LAN, and (b) at least some of the device telemetry data.

Abstract: A method and apparatus for dynamically adjusting an aspect ratio of an image during a video call is described herein. Specifically, a method for dynamically adjusting the aspect ratio of an image during a video call may include obtaining at least one display parameter of a display device, performing a comparison of the at least one display parameter to at least one image capture parameter of a capture device, capturing an original image, modifying the original image based on the comparison performed, wherein the modified image has an adjusted aspect ratio different from an aspect ratio of the original image, and sending the modified image to the display device.

Abstract: A telephony system (20) comprises a computer-implemented call forwarding verification system (60) configured to initiate a test call to a telephony device (30) in conjunction with a request for a call forwarding operation. The request for the call forwarding operation is configured to instruct that a subsequent call to the telephony device be directed to a forwarding number. Preferably the forwarding number is a number associated with the telephony system (20).

Abstract: Methods and systems for providing services and information for multiple business entities through a single application that provides a convenient and common interface are provided herein. In some embodiments, a method for providing information and services to a user device may include receiving, by an interactive business card server of a service provider, information from each of a plurality of business entities via an application programming interface, receiving information associated with a user device from a service provider application installed on the user device and registered with the service provider, determining that the user device is in geographic proximity of one of the plurality of business entities based on the information received, and sending an interactive business card including at least some of the information associated with the one of the plurality of business entities in a format that can be displayed by the service provider application.

Abstract: A system and method for making a VoIP-based and other types of group calls includes a user interface adapted for use by a group call administrator via the Internet, a database manager connected to the user interface, and a database connected to the database manager. In one embodiment of the invention, the group call administrator identifier and one or more group call invitee identifiers is a telephone number. A method includes using call information from the database to initiate conference call connections and an administrator call connection to facilitate a conference call in which the administrators call connections and the participants connections are joined to allow communications between the participants and the administrator.

Abstract: A method and apparatus for generating random numbers based on packetized media data comprising querying one or more packetized media devices for a predetermined number of bits from one or more current real-time transport protocol (RTP) session, receiving the predetermined number of bits from the one or more packetized media devices, assembling the predetermined number of bits into a set of bytes; and converting the second set of bytes into a numerical value.

Abstract: A system and method for making a VoIP-based and other types of group calls includes a user interface adapted for use by a group call administrator via the Internet, a database manager connected to the user interface, and a database connected to the database manager. In one embodiment, the group call administrator identifier and one or more group call invitee identifiers is a telephone number. The server responds to a group call request by initiating a first group call connection and initiating at least one or more second group call connections to join a group call administrator and at least one group call invitee. A method includes using call information from a database to initiate conference call connections and an administrator call connection to facilitate a conference call in which the administrators call connections and the participants connections are joined to allow communications between the participants and the administrator.

Abstract: Methods and systems for managing voicemail operations are provided here. In some embodiments a method for managing voicemail operations may include establishing a first call over a first telecommunication session with a voicemail system, transmitting message data over the first telecommunication session to be recorded in a voicemail message on the voicemail system, receiving a second call over a second telecommunication session while the first telecommunication session is active, and sending a first notification to the voicemail system to manage the recording of the voicemail message prior to establishing the second call over the second telecommunication session.

Abstract: Methods and systems for recalling communication information are provided herein. In some embodiments, a method for recalling communication information may include receiving, from a first device, a first recall request to recall at least one of a communication originated from the first device sent to a second device, or a notification associated with the communication originated from the first device sent to the second device, wherein the communication is one of a voice call, a video call, a voicemail message, a video message, a Short Message Service (SMS) message, or a multimedia messaging service (MMS) message, sending a second recall request to the second device, wherein the second recall request includes recall information identifying the at least one communication or notification to be recalled, and receiving a confirmation message from the second device including information regarding the status of the at least one communication or notification.

Abstract: Methods and systems for managing voicemail operations are provided here. In some embodiments a method for managing voicemail operations may include establishing a voicemail session with a voicemail system, transmitting message data over the voicemail session to be recorded in a voicemail message for a second user on the voicemail system, receiving an incoming call from a device associated with the second user while the voicemail session is active, and sending a first notification to the voicemail system to manage the voicemail message prior to establishing the incoming call with the device associated with the second user.

Abstract: During setup of a telephony communication between a calling and a called party, a check is made to determine is a special message or information should be played to the calling or called party before the telephony communication is established between the calling and called parties. If so, the message or information is delivered to the party as early media. Systems and methods embodying the invention may track which messages and information have been played to individual parties to thereby avoid delivering the same message or information more than once.

Abstract: Methods for secure transmission of data during a communication session are provided herein. In some embodiments, the method includes establishing a secure voice communication session between a first electronic device and second electronic device in a communications network, and sending secure data over the established voice communication session using information associated with the established voice communication session.

Abstract: An Off Net scenario may occur during primary communications between a first and second caller, in which the second caller is connected to a network over a data channel and receives a second call over a voice channel resulting in an interruption of the primary communications between the original callers. In the Off Net scenario, a message indicating the original communication has been interrupted is received by a carrier. The carrier substitutes another communication device in place of the second caller's communication device to establish a secondary communication between the first caller's communication device and the third communication device. The secondary communication may inform the first caller of the interruption of the primary communication and may provide options regarding the primary communication to the first caller.

Abstract: A method and system for determining and updating configuration settings on a device are provided herein. In some embodiments, a method for updating configuration settings on a device may include detecting an error condition produced by executing an app on the device, collecting information associated with the error condition, the app and the device responsive to the detected error condition, sending a request for new configuration settings, wherein the request includes the collected information, receiving one or more new configuration settings in response to the request, and updating one or more configuration settings of at least one of the device or the app using the new configuration settings received.

Abstract: Systems and methods performed by an IP telephony system are designed to determine when two parties to a recently terminated telephony communication are simultaneously calling each other in an attempt to re-establish a telephony communication. When the IP telephony system determines that this situation is occurring, the IP telephony system acts to connect the two parties, rather than have both of them see their new call setup attempt fail because the other party's telephony device is indicated to be busy.

Abstract: A method and system for routing communications includes building a first user profile for a first user based on a history of communications associated with a first communication identifier to route inbound communications. The first communication identifier is associated with the first user and subsequently, the first communication identifier may be assigned to a second user. A second communication identifier is assigned to the first user such that a received inbound communication is directed towards the first communication identifier. The method routes the inbound communication based on an analysis of the first user profile of the first user.

Abstract: When IP telephony devices that make use of an Internet protocol (IP) based private branch exchange (PBX) service provider resister with PBX service provider, they furnish local address information that indicates how they telephony devices can be reached directly for a telephony communication. This information is provided to other telephony devices within the same business or organization. As a result, the telephony devices within a business or organization can contact one another directly to setup and conduct telephony communications, without the need for such telephony communications to pass though assets of the IP based PBX service provider.

Abstract: When IP telephony devices that make use of an Internet protocol (IP) based private branch exchange (PBX) service provider resister with PBX service provider, they furnish local address information that indicates how they telephony devices can be reached directly for a telephony communication. This information is provided to other telephony devices within the same business or organization. As a result, the telephony devices within a business or organization can contact one another directly to setup and conduct telephony communications, without the need for such telephony communications to pass though assets of the IP based PBX service provider.

Abstract: A user telephony device or an IP telephony software application on a user telephony device is capable of setting up a new telephony communication via an IP telephony system under any one of multiple service plans. The telephony device or IP telephony software application selects one of the service plans, possibly with user input, and records information about the selected service plan in a telephony communication setup request that is sent to the IP telephony system.