Abstract: The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement.
Type:
Grant
Filed:
January 30, 2013
Date of Patent:
December 16, 2014
Assignee:
Vontage Network, LLC
Inventors:
Casem Majd, Kenneth Viaud, Marek Rusinski, Nirav Kadakia