Abstract: Techniques for comparing customer records to identify linked customer records are provided. The techniques may include a computer system identifying a target group of electronic customer records which have data pertaining to a customer, receiving a hierarchical blocker, and analyzing a customer record against the hierarchical blocker and extracting one or more data values from data fields identified by the hierarchical blocker. The computer system may create block keys from the extracted data values, associate the block keys with the customer record, create a block key group of customer records which are associated with a particular block key, and compare pairs of records from the block key group to identify records which are likely to be linked records because they pertain to a single customer entity.

Abstract: A system is disclosed for providing retailer controllable access to consolidated inventory management services through a retail worker's personal smartphone. The system—operable largely within and through the retailer's private computing network—comprises data nodes, an enterprise service bus, and a device application. Inventory-related data is kept in the data nodes, with access thereto from suitably provisioned personal mobile devices moderated by the enterprise service bus pursuant to policies and parameters defined by the retailer. Provisioning the personal mobile device involves installation thereon of the device application. The device application launches a user interface for accessing the data nodes through the enterprise service bus, thus enabling the use on the worker's personal mobile device of retailer-specific, job-related inventory management tools.

Abstract: The present disclosure extends to displaying a portion of an image representation of a paper receipt, the image portion corresponding to a selected item from a completed transaction. In embodiments, an “eReceipt,” a digital representation of a paper receipt, is transmitted to and displayed on a customer computing device, such as an app installed on a smartphone. The eReceipt may include a list of items purchased at the transaction and additional information related to the transaction and/or items purchased. In response to the customer selecting one of the items listed on the eReceipt, a snippet of the image of the paper receipt is displayed, the snippet depicting the line item from the paper receipt that represents the selected item.

Abstract: Techniques for related to retail transaction are disclosed. The techniques involve various uses allowing customers to pay for retail transaction using a mobile device, such as a cell phone. Payments for different goods or service in the transaction may be paid for using different methods of payments stored in a customer account.

Abstract: A current location of a portable computerized device can be determined within a retail store. A computer-implemented method to provide a directional aid for a consumer within the store includes receiving an item being sought within a retail store, monitoring, at the processing device, the current location of a portable computerized device, determining an in-store location of the item being sought; and displaying to the consumer a graphic describing a direction and a distance from the current location to the in-store location of the item being sought.

Abstract: According to one aspect, embodiments of the invention provide a router having a first I/O terminal and a second I/O terminal, wherein the first I/O terminal is configured to be in communication with at least one client via a first network, wherein the second I/O terminal is configured to be in communication with a plurality of remote servers via a second network, and wherein the router is configured to receive, at the first I/O terminal via the first network, a web services request from the at least one client, identify, based on the web services request from the at least one client, a group of the plurality of remote servers that are capable of fulfilling the web services request, and transmit, in parallel via the second I/O terminal and the second network, the received web services request to each one of the plurality of remote servers within the group.

Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for providing an adjustable interactive voice response (IVR) system. User identification information is received in order to determine which portions of an IVR system the user can access. The user can then search the IVR system based on a search term corresponding to a verbal phrase recognizable in the IVR system. The user can enter the search term via a GUI displayed on an electronic device. A listing of audio files or options files corresponding to the verbal phrase is then transmitted to the electronic display device. A new verbal phrase to be recognized in the IVR system is then received from the user, and a system flow including at least one of the audio files or options files is modified to correspond to the new verbal phrase.

Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for providing an adjustable interactive voice response (IVR) system. User identification information is received in order to determine which portions of an IVR system the user can access. The user can then search the IVR system based on a search term corresponding to a verbal phrase recognizable in the IVR system. The user can enter the search term via a GUI displayed on an electronic device. A listing of audio files or options files corresponding to the verbal phrase is then transmitted to the electronic display device. A new verbal phrase to be recognized in the IVR system is then received from the user, and a system flow including at least one of the audio files or options files is modified to correspond to the new verbal phrase.

Abstract: A communication system comprises a mobile reporting device and a server. The mobile reporting device comprises a signal receiver configured to receive data usable to determine the location of the reporting device; a communication module configured to transmit data to and receive data from a server, the data including location data from the location determiner; a display including a user interface.

Abstract: A method is disclosed for transferring receipt data to a computing device corresponding to a customer. The method may include initiating a transaction at a point-of-sale system. During the transaction, a computer system comprising the point-of-sale system, may collect receipt data documenting the transaction. The computer system may generate a barcode unique to the transaction and comprising encoded data. Once the transaction has been completed, the computer system may present the barcode to the customer. This may be done via a printed receipt, a customer-facing display, or the like. Using the encoded data, the computer system may deliver the receipt data to a computing device in the possession of the customer. For example, the encoded data may comprise the receipt data. Alternatively, the encoded data may comprise a URL directing the computing device to a resource system from which the receipt data may be downloaded.

Abstract: A system and method for predicting search term popularity is disclosed herein. A database system may comprise a first database cluster H and a second database cluster L. A machine learning algorithm is trained to create a predictive model. Thereafter, for each record in a database system, the predictive model is used to calculate a probability of the record being accessed. If the calculated probability of the record being accessed is greater than a threshold value, then the record in the first database cluster H; otherwise, the record is placed in the second database cluster L. Training the machine learning algorithm comprises inputting a training feature vector associated with the record into the machine learning algorithm, inputting a cost vector into the machine learning algorithm, and iteratively operating the machine learning algorithm on each record in the set of records to create a predictive model. Other embodiments are also disclosed herein.

Abstract: Some embodiments provide apparatuses and methods useful to providing control over movement of motorized transport units. In some embodiments, an apparatus providing control over movement of motorized transport units at a shopping facility comprises: a central computer system comprising: a transceiver; a control circuit; a memory coupled to the control circuit and storing computer instructions that when executed by the control circuit cause the control circuit to perform the steps of: obtain, from one or more of the communications received from the motorized transport unit, route condition information comprising information corresponding to an intended route of travel; obtain additional route condition information detected by one or more detectors external to the motorized transport unit; detect an object affecting the intended route of travel; identify an action to be taken by the motorized transport unit with respect to the detected object; and communicate one or more instructions.

Abstract: Techniques for allowing a customer to order goods on-line or remotely and to pick-up the goods at a desired location or store are disclosed. The techniques include receiving a customer order. The customer order includes at least one good. The techniques further include populating a virtual basket with a preset list of goods as a function of reference time data and time data associated with the preset list of goods.

Abstract: Exemplary embodiments are directed to reserving physical resources in an enterprise via an electronic reservation environment. An electronic search request for an availability of one or more resources in an enterprise is received from a user through a web page and/or a mobile application and is submitted to a reservation engine. The search request includes one or more resource search parameters received via a graphical user interface associated with the electronic reservation environment. A result identifying resources that satisfy the resource search parameters in the request is received in response to the search request and an electronic metadata request is automatically submitted in response to receipt of the result. The electronic metadata request including resource identifiers corresponding to the resources identified in the result.

Abstract: In accordance with some implementations, a method for enabling clickless purchasing is disclosed. The method is performed on a server system having one or more processors and memory storing one or more programs for execution by the one or more processors. The server system detects commercial intent from a user of the computer system. In response to detecting commercial intent, the server system determines a product relevant to the detected commercial intent of a user. The server system sends a recommendation message to the user, wherein the recommendation message includes an option to purchase the product. The server system then receives a response message from the user, the message including authorization from the user to purchase the recommended product. The server system then purchases the recommended product on behalf of the user and delivers the purchased product to the user.

Abstract: Systems and methods are provided for consolidating and transforming object-descriptive input data to distributed rendered location data. The systems and methods are configured to receive object-descriptive input data from a plurality of input devices, consolidate the object-descriptive input data and correlate it with a plurality of physical objects, determine first and second subsets of the plurality of physical objects based on a proximity of each of the physical objects to each of a plurality of user devices, construct user device-specific graphical maps each indicating a route to each object in a subset, and instruct each user device to display a graphical map constructed therefor.

Abstract: A computer-implemented process is useful for inspecting a shopping cart in preparation for a rapid checkout from a retail store, the shopping cart including items scanned for purchase by the customer during a shopping trip in the retail store. The process includes monitoring, within a computerized server, an initiation of a rapid checkout by the customer and generating, within a computerized processor, an inspection list for a store employee based upon the initiation. The inspection list includes a summary of items scanned by the customer.

Abstract: Exemplary embodiments of the present disclosure relate to a merchandise display system having a modular wall assembly configured to provide electrical power to one or more shelf assemblies. The wall assembly can include a vertically oriented back panel, a cross bar horizontally and detachably mounted to the back panel, a pair of vertical uprights and a top cap. The pair of vertical uprights can be detachably mounted to the cross bar with each of the vertical uprights having an electrically non-conductive portion and an electrically conductive portion. The electrically conductive portion can be electrically isolated from the cross bar by the electrically non-conductive portion. The top cap can be disposed along an upper edge of the back panel and in electrical contact with electrically conductive portion of each of the vertical uprights.

Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for configuring a graphical user interface of an electronic display device for enabling preauthorized payment of products or services using distributed processing. A customer may interact with a kiosk or terminal to identify themselves and initiate the process for dynamically computing an active preauthorization limit. Items may then be added to the customer's balance at various point of sale terminals or scanning locations within the facility. Total cost of the items is compared to the active preauthorization limit. Once the customer is finished shopping, a GUI can present them with an authorization screen showing their shopping balance and requesting authorization. The user can interact with the GUI to approve the total via the GUI without the need to produce their card or payment method at checkout.