Abstract: A container for handling and transporting temperature-sensitive items. The container includes a tote made of a resilient material, the tote including an opening for inserting items and flaps for covering the opening, wherein the tote has dimensions compatible with commercial product-handling equipment. The container further includes a liner sized to fit into the tote. In one embodiment, the liner includes a shell made of a resilient material and shaped to cover the interior surfaces of the tote. The liner has a layer of a temperature insulating material enclosed within the shell. A liner is lid sized to fit securely over the opening of the shell, and in one embodiment, includes a layer of the insulating material and a cavity for inserting a refrigerant material therein.

Abstract: Methods and apparatus for scheduling delivery of an order via a wide area network. A computer system associates a customer point value with each customer according to a customer point system. The customer point values is determined with reference to customer order data. The computer system then divides the customers into customer groups, each of which has a range of customer point values. The system determines an actual capacity allocation distribution among the customer groups based on the customer order data. The system adjusts the range of customer point values for customer groups to cause the actual capacity allocation distribution to converge to a target capacity allocation distribution.