Patents Assigned to Wells Fargo Bank, N.A.
  • Patent number: 11947642
    Abstract: A method, apparatus, and computer program product for proactive offline authentication are provided. An example method includes determining a current offline condition of a computing device at a first time and determining a prior online condition of the computing device at a second time that is earlier than the first time at which the computing device generated second authentication credentials based upon one or more user attributes obtained from a digital identity construct database associated with a first user at the second time. The method further includes obtaining, at the first time, first authentication credentials associated with the first user and determining a discrepancy between the first and the second authentication credentials. In response to the determined discrepancy, the method includes generating an authentication token based upon the second authentication credentials for authenticating a first user device of the first user with the computing device.
    Type: Grant
    Filed: August 17, 2021
    Date of Patent: April 2, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Peter Bordow, Jeff J. Stapleton, Ramesh Yarlagadda
  • Patent number: 11949811
    Abstract: An example method is described. The method includes receiving, by a computing system, data indicative of a call into an interactive voice response (IVR) system from a user device and determining, by the computing system and based on the data, a set of actions performed by the user device within the IVR system and a corresponding set of results performed by the IVR system during the call. Additionally, the method includes converting, by the computing system, the set of actions and the corresponding set of results into a sequence of code pairs using a dictionary established based on training data, determining, by the computing system, an activity pattern during the call based on the sequence of code pairs; and calculating, by the computing system, a probability that the call is fraudulent based on the activity pattern during the call.
    Type: Grant
    Filed: October 17, 2022
    Date of Patent: April 2, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Nick A. Maiorana, Judy Cantor, Kevin R. Cieslak, David Gorlesky, Jeremy Ernst
  • Patent number: 11947647
    Abstract: A method of authenticating a user via a galvanic skin response on electric computing device is described. The method includes receiving a request for user authentication from a second electronic computing device. The electronic computing device measures a change in the galvanic skin response associated with the user, and the change in the galvanic skin response is indicative of the user creating a physical connection between the electronic computing device and the second electronic computing device. The electronic computing device compares the galvanic skin response to a threshold skin conductance level. When the comparison of the galvanic skin response indicates, an authentication confirmation is sent to the second electronic computing device.
    Type: Grant
    Filed: December 7, 2021
    Date of Patent: April 2, 2024
    Assignee: WELLS FARGO BANK, N.A.
    Inventor: Adam Benjamin Smith-Kipnis
  • Patent number: 11947711
    Abstract: Systems and techniques for real-time feature level software security are described herein. A request may be received from a computing device for data from the feature of the software application. The request for data may include authorization information of a user of the computing device. It may be identified that the feature of the software application contains code containing a reference to a security configuration service. A security configuration may be determined for the feature of the software application by comparing a resource identifier and a feature identifier of the feature of the software application to a set of security configurations of the security configuration service. The security configuration may provide access rules for the feature of the software application. A response may be sent to the computing device based on a comparison of the received authorization information of the user of the computing device to the determined security configuration.
    Type: Grant
    Filed: September 7, 2022
    Date of Patent: April 2, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Adam Sanders, David L. Frost, Mark Robert Fichtner
  • Patent number: 11948191
    Abstract: A distributed system includes a lending device that is configured to receive, from a user device, a real-time request for a loan associated with a service, where the request specifies at least an identifier of the user device and a specific amount of funds; determine, based at least on the specific amount of funds for the loan and on the identifier of the user device, to provide the loan to the user device; generate a digital token associated with the loan, where the digital token specifies usage restrictions that are associated with (i) an approved amount of funds, (ii) a duration of the loan, and (iii) a payee associated with a service device; and provide, the user device and/or the service device, the digital token associated with the loan, where the digital token is redeemable by the payee associated with the service device for the approved amount of funds.
    Type: Grant
    Filed: October 1, 2021
    Date of Patent: April 2, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Joel Eric Boeder, Chris Theodore Kalaboukis, Rameshchandra Bhaskar Ketharaju, Joon Maeng, Ramanathan Ramanathan, Abhijit Rao, Andres J. Saenz, Makarand Shivadevuni
  • Patent number: 11948158
    Abstract: Provided herein is a holistic fraud cocoon that protects a user from incoming or outgoing fraud and phishing communications by capturing, analyzing and either altering, discarding or presenting communications to the user. For example, the holistic fraud cocoon captures all incoming sources (mail, in-person visits, phone, TV, radio, newspapers and internet) and the actions performed by the user, triggered by those sources. Certain actions are held in a queue to be reviewed, validated and acted upon by a third party before the actions are executed.
    Type: Grant
    Filed: January 23, 2023
    Date of Patent: April 2, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Chris Kalaboukis, Andrew J. Garner, IV, Andres J. Saenz, Abhijit Rao, Ramanathan Ramanathan
  • Publication number: 20240104457
    Abstract: A method performed by a provider computing system includes training one or more artificial intelligence (AI) models to generate task prompts, receiving a requested action from a customer, determining contextual information about a plurality of customer devices, generating a task prompt using the one or more AI models, generating an interaction board accessible by the customer via a customer device and accessible by an employee via an employee device, receiving an indication that the customer pre-task has been completed prior to a customer interaction at a branch location, updating the interaction board to indicate that the customer pre-task has been completed prior to the customer interaction, receiving information associated with the requested action from the customer device during the customer interaction, and updating the interaction board to include the information received from the customer device during the customer interaction.
    Type: Application
    Filed: December 11, 2023
    Publication date: March 28, 2024
    Applicant: WELLS FARGO BANK, N.A.
    Inventors: Nathan COLES, Darren M. GOETZ, Uma MEYYAPPAN, Dennis MONTENEGRO, Steve PEREZ, Debarchana ROY
  • Publication number: 20240104985
    Abstract: Systems and methods for mutual authentication of a user and a container administrator computer system. A container administrator computer system receives a request from a mobile computing device for a user to access a secure container. The request includes a user identifier. The administrator system receives a first authentication factor corresponding to the user. The administrator system authenticates the user by verifying that the first authentication factor matches a first reference authentication factor associated with the user identifier. The administrator system sends a second authentication factor associated with the administrator system to a human-machine interface associated with the secure container or the mobile computing device. The administrator system receives a notification of authentication of the administrator system using the authentication factor. The administrator system transmits an unlock signal to unlock the secure container.
    Type: Application
    Filed: December 7, 2023
    Publication date: March 28, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Chris Kalaboukis, Lisa Magana, Andrew Martinez, Uma Meyyappan, Dennis Montenegro, Marla Pacis, Timothy Ward
  • Publication number: 20240105031
    Abstract: A system includes a housing structured to be positioned within a portion of a vault of a transaction device. The housing includes a transfer cassette interface structured to receive a transfer cassette. The transfer cassette is structured to retrievably store banknotes. The housing also includes a vault interface structured to couple to the portion of the vault. The housing also includes a housing transport apparatus structured to facilitate transporting banknotes to and from the transfer cassette via at least one of the transfer cassette interface or the vault interface.
    Type: Application
    Filed: November 22, 2023
    Publication date: March 28, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Frank DiGangi, Christian Mande, Dennis E. Montenegro, Darren M. Goetz
  • Patent number: 11941608
    Abstract: A method, apparatus, and system of activating and using a contactless card are disclosed. More particularly, a transaction card that includes a contactless enabled chip having a customer-specific uniform resource locator (URL) stored thereon, where the contactless enabled chip is configured to communicate the customer-specific URL to a mobile device via a contactless communication to activate the transaction card for use in a transaction.
    Type: Grant
    Filed: December 4, 2019
    Date of Patent: March 26, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Deana Cook, Darrell L. Suen, William E. Wheeler
  • Patent number: 11941700
    Abstract: One embodiment relates to a computing system. The computing system includes a risk analysis circuit. The risk analysis circuit is configured to simulate a plurality of investment outcomes. The risk analysis circuit is configured to display at least one augmented reality or virtual reality depiction of at least one of the plurality of investment outcomes via a display device. The risk analysis circuit is configured to monitor a reaction of a user to the displayed augmented reality or virtual reality depictions. The risk analysis circuit is configured to generate a user reaction score based on the reaction of the user. The risk analysis circuit is configured to generate an overall score for each of the plurality of investment outcomes by weighing the user reaction score and investment outcome.
    Type: Grant
    Filed: October 28, 2022
    Date of Patent: March 26, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Joshua T. Demetry, Brian J. Jacobsen, Shane C. Martwick, Patrick E. McGuinnis, Carolyn A. Wilary
  • Patent number: 11941628
    Abstract: A method includes receiving a request to set verification settings for a payment aggregator computing system; determining an alias account number for a transaction account based on account information; transmitting a request to the payment aggregator computing system to store the alias account number instead of the account information; receiving a transaction request from the payment aggregator computing system; implementing a verification policy comprising a first sub-policy and a second sub-policy, based on the verification settings corresponding to the alias account number and a threshold transaction amount, including: determining a predetermined threshold of a monetary amount, determining a first sub-policy monetary amount, comparing the first sub-policy monetary amount to the predetermined threshold, determining that the first sub-policy monetary amount does not meet the predetermined threshold, implementing the second sub-policy, generating and transmitting an electronic message comprising a selectable
    Type: Grant
    Filed: February 27, 2023
    Date of Patent: March 26, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: David Dietrich, Iris Duncan, Bryan Kroll, Paul Ku, Kristine Ing Kushner, David G. Lamb, Darrell L. Suen
  • Publication number: 20240095811
    Abstract: Systems, apparatuses, and methods of an event-based automatic transaction on behalf of a user include and not limited to, determining, based on a plurality of information sources including a plurality of news information sources independent of a particular physical location, a probability of an event occurring, the probability being based on a predetermined percentage of news information sources indicating that the event is going to occur or is occurring, in response to the probability of the event occurring satisfying a predetermined threshold corresponding to the predetermined percentage, determining a location impacted by the event, in response to determining that the location of the user is proximate to the location impacted by the event, initiating a transaction with a mobile banking client application linked to an authorized financial account on behalf of the user, the authorized financial account being associated with the user and provided by the financial institution computing system.
    Type: Application
    Filed: December 1, 2023
    Publication date: March 21, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Himanshu Baral, David J. Hiltgen, Christine Rein, Laura B. Smith
  • Publication number: 20240098092
    Abstract: Systems, methods, and apparatuses for authenticating requests to access one or more accounts over a network using authenticity evaluations of two or more automated decision engines are discussed. A login request for access to a user account may be submitted to multiple decision engines that each apply different rulesets for authenticating the login request, and output an evaluation of the authenticity of the login request. Based on evaluations from multiple automated decision engines, the login request may be allowed to proceed to validation of user identity and, if user identity is validated, access to the user account may be authorized. Based on the evaluations, the login attempt may also be rejected. One or more additional challenge question may be returned to the computing device used to request account access, and the login request allowed to proceed to validation of identity if the response to the challenge question is deemed acceptable.
    Type: Application
    Filed: November 27, 2023
    Publication date: March 21, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Mark David Castonguay, Upul D. Hanwella, Bryan Hall, Nicola A. Maiorana, David Lerner
  • Publication number: 20240095744
    Abstract: A method includes: receiving, by at least one processing circuit of a provider computing system associated with a provider institution, an action notification regarding an action associated with an account held by a customer at the provider institution; obtaining, by the at least one processing circuit, user action information associated with the action; performing, by the at least one processing circuit, a fraud detection analysis based on the user action information, the fraud detection analysis comprising generating a plurality of individual risk values associated with a plurality of fraud data risk elements based on the user action information; determining, by the at least one processing circuit, that the action is fraudulent based on the plurality of individual risk values associated with the plurality of fraud data risk elements; and performing, by the at least one processing circuit, a fraud mitigation action based on determining that the action is fraudulent.
    Type: Application
    Filed: September 20, 2023
    Publication date: March 21, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Alan W. Hecht, Andrea Renee Leighton
  • Publication number: 20240095722
    Abstract: Systems, methods and computer-readable storage media utilized to track a plurality of assets on a distributed ledger network. One method includes receiving a request to track a specific asset on the distributed ledger network. The method further includes identifying a reason for the exchange, wherein the reason for exchange is based on a set of predefined actions. The method further includes determining an asset type associated with the specific asset. The method further includes generating a unique identifier identifying the specific asset. The method further includes generating a unique tracking identifier, the unique tracking identifier including a subset of identifiers, the subset of identifiers including an asset issuer identifier, an asset type identifier, and the unique identifier. The method further includes providing, to the distributed ledger network, a cryptographic code and the reason for the exchange.
    Type: Application
    Filed: November 20, 2023
    Publication date: March 21, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventor: Duc M. Trinh
  • Patent number: 11935020
    Abstract: Systems, methods, and apparatuses for providing a customer a central location to manage permissions provided to third-parties and devices to access and use customer information maintained by a financial institution are described. The central location serves as a central portal where a customer of the financial institution can manage all access to account information and personal information stored at the financial institution. Accordingly, the customer does not need to log into each individual third-party system or customer device to manage previously provided access to the customer information or to provision new access to the customer information. A user additionally is able to have user data and third-party accounts of the user deleted from devices, applications, and third-party systems via a central portal. Restrictions on how user data is used by devices, applications, and third-party systems can be imposed via a central portal.
    Type: Grant
    Filed: April 12, 2019
    Date of Patent: March 19, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Lila Fakhraie, Brian M. Pearce, Steven Pulido, Benjamin Soccorsy, James Stahley, Mojdeh Tomsich
  • Patent number: 11934613
    Abstract: A method for generating an adaptive user interface may include, generating a graphical user interface for presentation to a user at an automated banking machine that includes a touch screen display and a currency note dispenser. The automated banking machine may include a sensor that senses information indicating a physical disposition of the user relative to the automated banking machine. The method may include adjusting the placement of the menu options on the touch screen display based on the information regarding the physical disposition of the user relative to the automated banking machine.
    Type: Grant
    Filed: November 29, 2021
    Date of Patent: March 19, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Glenn Alan Reed, Jonathan George Velline, Alicia Yi-Ping Moore, Elizabeth Schrag
  • Patent number: 11935117
    Abstract: Risk assessment can be performed in many contexts including in lending. A set of metrics can be received and derived from data associated with a party, such as a third-party retailer or dealer, with respect to performance of an activity. A subset of metrics can be identified that exceed a threshold of acceptable performance. Weights can be applied to at least the subset of metrics that captures significance of corresponding metrics. A single weighted score can be computed from aggregation of the weighted subset of metrics, and a third party can be classified based on comparison of the weighted score to a predetermined threshold.
    Type: Grant
    Filed: April 22, 2022
    Date of Patent: March 19, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Hemalatha AC, Dipan Banerjee, Naveen Yeri, Srimoyee Duttagupta, Pranshu Sharma, Alan On Yau, Michelle Sunna Nowe, Manesh Saini, Hasan Yilmaz
  • Patent number: 11936789
    Abstract: A method includes receiving an update biometric reference sample and a user identifier by a computing system and retrieving a previous biometric reference template record in a storage location based on the user identifier by the computing system. The previous biometric reference template record includes a previous biometric reference template generated using a previous biometric reference sample. The method further includes comparing the update biometric reference sample to the previous biometric reference template by the computing system and, responsive to determining that a biometric data type of the update biometric reference sample is different than that of the previous biometric reference template, generating an update biometric reference template by the computing system. The method further includes generating an update biometric reference template record by the computing system.
    Type: Grant
    Filed: August 11, 2022
    Date of Patent: March 19, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Phillip H. Griffin, Jeffrey J. Stapleton