Abstract: Internet acquisition of goods and services from multiple service providers is facilitated in a uniform, automated manner. Online service account facilitation systems and methods are contemplated that allow for intuitive, uniformly-structured representations of service offerings; straightforward, yet flexible, definition of service product markets; advantageous status designations for market offerings; flexible start date restriction rules; context sensitive information request forms, dynamic price determination on interactive comparison forms; flexible restriction rules for selection combinations of plans, packages, and features; creation of customized data elements; a powerfully advantageous ordering process; a discontinuation process; an inter-dependent order resolution feature; a hierarchical customization scheme; and/or centralized two-way communication between customers and service providers.
Type:
Application
Filed:
April 3, 2009
Publication date:
July 30, 2009
Applicant:
WhiteFence, Inc.
Inventors:
Stanislaus Pietrucha, JR., Brian W. Nenninger, Kenneth L. Myers, Matthew T. Shedlick, Scott L. Radziewicz, Andre M. Austin, Julie Hae-Jung Youm, James R. Rowan, Rich D. Tully, Amaud P. Lucas, Albert J. Blanchard, Robert M. Bragg, Miguel J. Gutierrez, James P. Moskosky, John W. Meyers
Abstract: Internet acquisition of goods and services from multiple service providers is facilitated in a uniform, automated manner. Online service account facilitation systems and methods are contemplated that allow for intuitive, uniformly-structured representations of service offerings; straightforward, yet flexible, definition of service product markets; advantageous status designations for market offerings; flexible start date restriction rules; context sensitive information request forms, dynamic price determination on interactive comparison forms; flexible restriction rules for selection combinations of plans, packages, and features; creation of customized data elements; a powerfully advantageous ordering process; a discontinuation process; an inter-dependent order resolution feature; a hierarchical customization scheme; and/or centralized two-way communication between customers and service providers.
Type:
Grant
Filed:
March 9, 2001
Date of Patent:
April 7, 2009
Assignee:
WhiteFence, Inc.
Inventors:
Stanislaus Peitrucha, Jr., Brian W. Nenninger, Kenneth L. Myers, Matthew T. Shedlick, Scott L. Radziewicz, Andre M. Austin, Julie Hae-Jung Youm, James R. Rowan, Rick D. Tully, Arnaud Lucas, Albert J. Blanchard, Robert M. Bragg, Miguel J. Gutierrez, James P. Moskosky, John W. Meyers