Patents Assigned to XEROX BUSINESS SERVICES, LLC
  • Patent number: 9268870
    Abstract: An apparatus for developing web portals includes a portal decomposer configured to generate a plurality of modules from a web portal, a portal composer configured to generate a plurality of portal versions using a plurality of selections of the modules, wherein the selections of modules include a local module deployed on a host of the web portal and a remote module deployed on a second host coupled to the host of the web portal. An application for decomposing and composing web portals includes plurality of instructions that cause a processor to decompose a first web portal into a plurality of portal modules; and compose a second web portal that is a version of the first portal from a set of selected modules from the portal modules.
    Type: Grant
    Filed: July 17, 2012
    Date of Patent: February 23, 2016
    Assignee: Xerox Business Services, LLC
    Inventors: Faiyaz Shikari, Dhiraj Sharma
  • Publication number: 20150052047
    Abstract: Systems and related methods for facilitating document banking for one or more account holders are disclosed. The system includes a document banking system and one or more verification partners. The document banking system includes a storage repository to store one or more documents for the one or more account holders. The document banking system further includes a transaction engine facilitating one or more document transactions. The one or more verification partners verify the one or more documents when requested by the document banking system.
    Type: Application
    Filed: August 19, 2013
    Publication date: February 19, 2015
    Applicants: XEROX BUSINESS SERVICES, LLC, XEROX CORPORATION
    Inventors: Nischal M. Piratla, Anirban Mondal, Koustuv Dasgupta, Kovendhan Ponnavaikko, Mark E. Johnston, Deepthi Chander
  • Publication number: 20150040215
    Abstract: A secure activity workspace including a monitoring device connected to a power source and a managed router and a monitoring router connected to a communication channel, and the managed router and a power source wherein the monitoring device controls the managed router.
    Type: Application
    Filed: July 31, 2013
    Publication date: February 5, 2015
    Applicant: XEROX BUSINESS SERVICES, LLC
    Inventors: Lynn R. Blodgett, Roy G. Conlee, Dale R. Johnson
  • Patent number: 8898301
    Abstract: An apparatus comprising a processor configured to monitor at a recurring interval a plurality of message queues and a plurality of server sessions that access the message queues, determine, at each occurrence of the interval, an appropriate number of server sessions per queue that achieves acceptable load balance, and redistribute the server sessions among the message queues to match the appropriate number of server session per queue upon determining the appropriate number of server sessions and prior to a subsequent occurrence of the interval.
    Type: Grant
    Filed: November 20, 2013
    Date of Patent: November 25, 2014
    Assignee: Xerox Business Services, LLC
    Inventors: Faiyaz Shikari, Madhav Matta
  • Publication number: 20140302472
    Abstract: A system for coaching breathing techniques includes a processor and storage device. An input receiver connected to the processor receives selection of a selected breathing technique. When executed, the processor causes a presentation in a first portion of the display device representing a desired breathing pattern based on the selected breathing technique. The processor monitors breathing sounds from a microphone and causes a presentation in a second portion of the display device representing an actual breathing pattern of a user. The processor correlates the actual breathing pattern with the desired breathing pattern based on the selected breathing technique and provides directions to the user to inhale and exhale according to the selected breathing technique. An image acquisition device acquires image data of the user. The processor correlates the image data of the user with predetermined relaxation images and provides directions to the user to establish a relaxing posture.
    Type: Application
    Filed: April 9, 2013
    Publication date: October 9, 2014
    Applicant: XEROX BUSINESS SERVICES, LLC
    Inventor: Denise L. Fletcher
  • Publication number: 20140304184
    Abstract: A system for registering a birth includes a processor and storage device. A location of a user is determined, using a first location detection method. The location of the user is verified, using a second location detection method. A security key is established with a registration authority according to the location. A birth registration report is generated in compliance with the birth registration requirements according to the location. The birth registration report comprises identification of the location, a picture of the newborn child, and a time stamp that identifies a time and date of the birth. The birth registration report is encrypted according to the security key, which prevents altering the birth registration report. The birth registration report is transmitted in encrypted format to a registrar of birth records for the location. The birth registration report is stored in encrypted format on a computerized device.
    Type: Application
    Filed: April 4, 2013
    Publication date: October 9, 2014
    Applicant: XEROX BUSINESS SERVICES, LLC
    Inventor: Denise L. Fletcher
  • Publication number: 20140279718
    Abstract: A knowledge interface is provided that interacts with a user to identify a solution to a customer problem or issue with respect to a particular product or service. The knowledge interface includes data processing functionality configured to dynamically generate a number of components that are presented in at least one display window for display to the user. The components include first data identifying a set of predetermined symptoms linked to the problem or issue and related interface elements for classification of the set of predetermined symptoms, second data identifying a set of predetermined root causes linked to the set of predetermined symptoms and related interface elements for classification of the set of predetermined root causes, and third data identifying a set of solutions linked to the set of predetermined root causes. The third data identifies a best solution based upon the predetermined root causes and their associated class designations.
    Type: Application
    Filed: March 12, 2013
    Publication date: September 18, 2014
    Applicant: XEROX BUSINESS SERVICES, LLC
    Inventors: Edward Charles Southey, Timothy John Forsyth, Mark Piper, David John Butt, Paul Martin Wallingford, Daniel James Griffin, Jeremy J. McKinley, Benjamin James Hooper, Michael Carl Thelin, Nicholas Mark Gyles, Timothy T. Joyce
  • Publication number: 20140129704
    Abstract: An apparatus comprising a processor configured to monitor at a recurring interval a plurality of message queues and a plurality of server sessions that access the message queues, determine, at each occurrence of the interval, an appropriate number of server sessions per queue that achieves acceptable load balance, and redistribute the server sessions among the message queues to match the appropriate number of server session per queue upon determining the appropriate number of server sessions and prior to a subsequent occurrence of the interval.
    Type: Application
    Filed: November 20, 2013
    Publication date: May 8, 2014
    Applicant: Xerox Business Services, LLC
    Inventors: Faiyaz Shikari, Madhav Matta
  • Publication number: 20140089011
    Abstract: An apparatus comprising a processor configured to associate with a pharmacy or a doctor's office, obtain information regarding a medication for a patient, and send the information regarding the medication to a mobile device associated with the patient. A method for medication management comprising associating with a pharmacy or a doctor's office, obtaining information regarding a medication for a patient, and sending the information regarding the medication to a mobile device associated with the patient.
    Type: Application
    Filed: November 22, 2013
    Publication date: March 27, 2014
    Applicant: Xerox Business Services, LLC
    Inventor: Denise L. Fletcher
  • Publication number: 20140039905
    Abstract: A healthcare payment management system comprising a payment consolidation server configured to receive billing information from a provider for an episode of care for a member, receive benefit information from a payer for the episode of care, consolidate the billing information and the benefit information into a payment reconciliation statement, and send the payment reconciliation statement to a member.
    Type: Application
    Filed: July 31, 2012
    Publication date: February 6, 2014
    Applicant: XEROX BUSINESS SERVICES, LLC
    Inventors: Jeanne Stamper, Paul Alan Hartley, Mike Morrison
  • Publication number: 20140029743
    Abstract: A system for handling a transaction for a client service center comprising only one interface configured to communicate with a plurality of data stores to access data, interact with a user via a single screen device, and display one at a time on the single screen device a plurality of subsequent and dependent screen views to enable the user to view the data and implement a sequence of steps selected by the user to complete a transaction, wherein the interface does not display and does not notify the user of access to data on the different data stores, and wherein the screen views are displayed in a determined order based on the transaction and the steps selected by the user to reveal the data and the steps in a hierarchical manner from more general data and steps to more detailed and dependent data and steps.
    Type: Application
    Filed: July 27, 2012
    Publication date: January 30, 2014
    Applicant: Xerox Business Services, LLC
    Inventors: Ernie Blodgett, Matt Blodgett, Todd Larson
  • Publication number: 20140026026
    Abstract: An apparatus for developing web portals comprising a portal decomposer configured to generate a plurality of modules from a web portal, a portal composer configured to generate a plurality of portal versions using a plurality of selections of the modules, wherein the selections of modules comprise a local module deployed on a host of the web portal and a remote module deployed on a second host coupled to the host of the web portal. Also disclosed is an application for decomposing and composing web portals, comprising a plurality of instructions that cause a processor to decompose a first web portal into a plurality of portal modules; and compose a second web portal that is a version of the first portal from a set of selected modules from the portal modules.
    Type: Application
    Filed: July 17, 2012
    Publication date: January 23, 2014
    Applicant: XEROX BUSINESS SERVICES, LLC
    Inventors: Faiyaz Shikari, Dhiraj Sharma
  • Publication number: 20140006039
    Abstract: A healthcare management system for evaluating medical risk and health state of a consumer comprising a gateway configured to obtain clinical information and non-clinical information for the consumer, determine a composite healthcare index (HCI) for the consumer based on both the clinical information and non-clinical information, and share the composite HCI with a plurality of healthcare stakeholders that are authorized to receive the composite HCI, wherein the composite HCI is determined using a combination of a plurality of component HCI scores that are calculated using the clinical information and the non-clinical information.
    Type: Application
    Filed: June 27, 2012
    Publication date: January 2, 2014
    Applicant: Xerox Business Services. LLC
    Inventors: Rohail Khan, Jeffery Lanzet
  • Patent number: 8621074
    Abstract: A management system for processing message-based communications comprising a plurality of servers configured to implement a plurality of sessions that process a plurality of messages, a plurality of message queues coupled to the servers and configured to exchange the messages with the servers, and a workload manager coupled to the servers and the message queues and configured to reallocate the sessions to the different servers and the corresponding message queues to achieve load balance between the servers and the message queues in a recurring manner during processing of the messages by the servers based on a depth of each of the message queues, a quantity of sessions for each of the servers, and a workload manager configuration.
    Type: Grant
    Filed: April 27, 2012
    Date of Patent: December 31, 2013
    Assignee: Xerox Business Services, LLC
    Inventors: Faiyaz Shikari, Madhav Matta, Suresh Venkatesan
  • Publication number: 20130339267
    Abstract: An information exchange system for handling shipment documentation and information, comprising an exchange server configured to process and exchange the shipment documentation and information for a plurality of parties comprising a carrier, a customer, and a third party and to communicate with an interface, a first terminal for the carrier, and a second terminal for the third party, wherein the interface is configured to electronically capture shipment documentation upon delivering shipment to the customer and forward the captured shipment documentation to the exchange server, wherein the first terminal is configured to receive the captured shipment documentation from the exchange server and forward shipment information of the carrier to the exchange server, and wherein the second terminal is configured to receive the shipment information of the carrier from the exchange server and forward additional shipment information of the third party to the exchange server.
    Type: Application
    Filed: June 19, 2012
    Publication date: December 19, 2013
    Applicant: XEROX BUSINESS SERVICES, LLC
    Inventors: Mitch Hixon, Kelley Walkup, Chad Goins, Michael Grolnic
  • Publication number: 20130290513
    Abstract: A management system for processing message-based communications comprising a plurality of servers configured to implement a plurality of sessions that process a plurality of messages, a plurality of message queues coupled to the servers and configured to exchange the messages with the servers, and a workload manager coupled to the servers and the message queues and configured to reallocate the sessions to the different servers and the corresponding message queues to achieve load balance between the servers and the message queues in a recurring manner during processing of the messages by the servers based on a depth of each of the message queues, a quantity of sessions for each of the servers, and a workload manager configuration.
    Type: Application
    Filed: April 27, 2012
    Publication date: October 31, 2013
    Applicant: XEROX BUSINESS SERVICES, LLC
    Inventors: Faiyaz Shikari, Madhav Matta, Suresh Venkatesan