Abstract: A determination is produced as to the number of leads that can be provided from a system to a target business entity, wherein the leads are generated from a plurality of platforms. The platforms may include platforms that comprise system sources for leads, i.e., sources that are internal or organic to the system, for which it is unnecessary to pay third parties for the leads. The platforms may also include platforms that comprise external sources for leads, such that the leads must be purchased from the external sources. In response to parameters related to the target business entity, an estimated number of leads per unit time is generated for a range of payments to the system by the target business entity. The number of leads to be originated from each of the respective platforms is determined by business rules preferences, which may be specified by the target business entity.

Abstract: Systems, methods, and computer-readable media are provided to assist a user to identify one or more businesses of interest. Individual selections of businesses by end users to retain information corresponding to the businesses may be facilitated. Collections of business information may be retained in a repository. Each end user may be classified into a set of categories based on attributes. A first end user may be matched to a first category. A first set of collection information associated with a first set of end users that correspond to the first category and the first location may be identified. A recommendation for the first end user may be determined based on the first set of collection information, the first category, and the first location.

Abstract: A management system can recommend and manage publishing content with publishers of business information. A representative can provide unique identifying information for a business that can be used to determine a category of similar businesses. Based on the identified category, a list of publishers can be identified to the representative as related to the business category. The representative can select one or more of the publishers to publish content about the business. Based on the representative selection, the system can request a set of content from the representative. After receiving the content from the representative, the system can translate the content to formats acceptable to each of the publishers. The content can then be provided to the publishers to publish. The published content can then be monitored for problems, and corrected if problems are discovered.

Abstract: Systems and methods for an accredited advisor management are provided. First information enabling unique identification of a first advisor may be processed. The first advisor may be matched to a first category of advising services. Input from the first advisor may be processed based at least in part on the first category. Data sources corresponding to accrediting authorities may be selected. Credential information that came electronically from the data sources may be processed. A first set of advisor information may be consolidated at least partially based on the input and on the credential information. A second set of advisor information may be prepared for exposure to advisees. At least part of the second set of advisor information may be transmitted to an end-user communication device.

Abstract: Techniques for making personalized provider recommendations in related categories include identifying a first entity category from a plurality of entity categories based on context information. A first category relationship is identified from a plurality of category relationships based on the first entity category. The first category relationship indicates that the first entity category and a second entity category are related. A first provider specific profile is identified from a plurality of provider specific profiles based on user profile data associated with a user account. The first provider specific profile is associated with the first entity category. A second provider specific profile associated with the second entity category is identified from the plurality of provider specific profiles based on the user profile data.

Abstract: Systems and methods to facilitate advising management are provided. A communication connection between an advisor and an advisee may be facilitated. First data captured via an end-user communication device may correspond to one or more sensor inputs. A set of qualification rules that includes a set of criteria for qualifying advisees based at least in part on captured data relating to advisees may be accessed. A first set of information for the first advisee may be derived based at least in part on the first data and the set of qualification rules. The first set of information may include a first characterization of the first advisee. Indication, to a computing device of the advisor, of the first characterization of the first advisee may be caused at a time corresponding to the communication connection between the advisor and the first advisee.

Abstract: Systems and methods for generating geo-aware auto-suggestions for searching are provided. Characters corresponding to user input for a search query to a searching service may be processed prior to completion of the search query. Information about a geographical location may be processed. A geographical area of interest and potential correction(s) may be identified. Geo-specific suggestions may be determined based on the search query and/or a selected correction. The geo-specific suggestions may correspond to one or more identified businesses located in the geographical area of interest. The determining the geo-specific suggestions may include identifying business listing information corresponding to the geographical area of interest and the search query and/or a selected correction. The geo-specific suggestions may be indicated as a user-selectable option to complete the search query in a search query field for a search engine and/or to submit to the search engine as a selected search query.

Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.

Abstract: Systems and methods for an accredited advisor management are provided. First information enabling unique identification of a first advisor may be processed. The first advisor may be matched to a first category of advising services. Input from the first advisor may be processed based at least in part on the first category. Data sources corresponding to accrediting authorities may be selected. Credential information that came electronically from the data sources may be processed. A first set of advisor information may be consolidated at least partially based on the input and on the credential information. A second set of advisor information may be prepared for exposure to advisees. At least part of the second set of advisor information may be transmitted to an end-user communication device.

Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.

Abstract: A management system can recommend and manage publishing content with publishers of business information. A representative can provide unique identifying information for a business that can be used to determine a category of similar businesses. Based on the identified category, a list of publishers can be identified to the representative as related to the business category. The representative can select one or more of the publishers to publish content about the business. Based on the representative selection, the system can request a set of content from the representative. After receiving the content from the representative, the system can translate the content to formats acceptable to each of the publishers. The content can then be provided to the publishers to publish. The published content can then be monitored for problems, and corrected if problems are discovered.

Abstract: Systems, methods, and computer-readable media are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based in part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.

Abstract: Systems and methods for generating geo-aware auto-suggestions for searching are provided. Characters corresponding to user input for a search query to a searching service may be processed prior to completion of the search query. Information about a geographical location may be processed. A geographical area of interest and potential correction(s) may be identified. Geo-specific suggestions may be determined based on the search query and/or a selected correction. The geo-specific suggestions may correspond to one or more identified businesses located in the geographical area of interest. The determining the geo-specific suggestions may include identifying business listing information corresponding to the geographical area of interest and the search query and/or a selected correction. The geo-specific suggestions may be indicated as a user-selectable option to complete the search query in a search query field for a search engine and/or to submit to the search engine as a selected search query.

Abstract: Systems and method to facilitate provisioning of a plurality of platforms are provided. First information enabling unique identification of a first provider may be processed. The first provider may be matched to a first category. A first set of platform features may be identified. A first set of service modules may be determined. A first definition of a first platform that is configured to interact with the first set of service modules to provide the first set of platform features may be generated. A first plan to provide access to the first platform with the first set of service modules may be generated. A first platform application may be configured to provide the first platform based at least in part on the plan. The configuring may include integrating the first set of service modules into the first platform application using one or more component interfaces.

Abstract: Systems, methods, apparatus, and computer-readable media are provided to track call information pertinent to calls responsive to advertisements. A message may be received via a data network from a communication device running an application. The application may be associated with a communication reference. Responsive to selection of a user-selectable option that may correspond to an advertisement presented via the communication device, the message may be sent, via the data network, to a call information handling system. The message may indicate call information. Unique identification of the communication device and/or a user may be determined. The call information may be stored in a tracking information repository in association with the unique identification.

Abstract: Systems, methods, and computer-readable are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.

Abstract: A data storage system or service is provided for the data that is generated by the personalization system. The data storage system can be configured to support storing, retrieving or querying, and updating of data such as user information, personalized content such as personalized business information and collection information, statistics information related to users, collections, businesses, and the like. The data model design of the data storage system may be configured to optimize performance associated with specific features of the personalized system such as following and/or sharing of collections. Additionally, the data storage system may be configured to detect and provide user notifications of trigger events.

Abstract: Systems, methods, and computer-readable storage media for location-aware call processing for routing a call to a provider are provided. A telephone call from an end-user communication device may be received. An indication of a first provider category may be identified. A first set of provider information may be processed based on the first provider category. A heat map may be generated to identify correlations between user information, location information, and/or provider information. An area proximate to a first location of an end-user communication device may be calculated. A second set of provider information may be identified based on the first location and/or the area proximate to the first location. A provider is selected based on rankings of the providers. A provider is selected based on the ranking, a telephone reference is determined for the selected provider, and a connection of a telephone call is facilitated to the selected provider.

Abstract: A question is received on a first social network site from a first user. The question is sent to a second user of a second social network site who receives the question from the second social network site. The first social network site receives an answer to the question from the second user via the second social network site and provides the answer to the first user.