Abstract: A communication system including a registry, a traffic service-level classifier, and a network traffic controller receives messages from a communication address, and performs a proactive address verification process to determine a class of service for the network traffic controller to utilize for the communication address, thereby unlocking additional functionality for the communication address on the network.

Abstract: Techniques for generating pre-defined outbound messages in response to a first inbound message or a first outbound message in a configured interval of time, including prioritization over configured autoreply messages. Source- or destination-messages conforming to business rules are sent to accompany outbound messages in particular orders and under particular circumstances.

Abstract: A method and apparatus for configuring a plurality of graphical user interfaces to display conversations including a message queue, and re-configuring the plurality of graphical user interfaces to display a first visual indication for a first group of conversations in response to a timer determining that a pre-determined time period has elapsed from the previous timestamp for the first group of conversations. Messages are received and associated with a timestamp, which may update the timestamp of a conversation. These messages are added to a conversation in the message queue and may be prioritized along with the other conversations. Further visual indications may be added to the plurality of graphical user interfaces based on actions of operator accounts.

Abstract: A method and apparatus for configuring a plurality of graphical user interfaces to display conversations including a message queue, and re-configuring the plurality of graphical user interfaces to display a first visual indication for a first group of conversations in response to a timer determining that a pre-determined time period has elapsed from the previous timestamp for the first group of conversations. Messages are received and associated with a timestamp, which may update the timestamp of a conversation. These messages are added to a conversation in the message queue and may be prioritized along with the other conversations. Further visual indications may be added to the plurality of graphical user interfaces based on actions of operator accounts.

Abstract: A system and method dynamically generates structured graphical user interfaces based on the type of device accessing a user interface. The system and method dynamically trigger the pre-population of content within a native application or internet-based application on user agent information and user-entered information and initiates SMS communications between users of disparate device types.

Abstract: A computer readable storage medium includes executable instructions, which when executed by a computer, cause the computer to designate a selected thread identification value from a collection of thread identification values based upon recognition criteria. The selected thread identification value is utilized during bidirectional text messaging between a first user and a second user.