Abstract: A method receives start commands for starting end-to-end testing of a live multi-tenant system that hosts shared services for multiple tenants; executes multiple test scripts for generating controller commands in response to the start commands, the executing the test scripts generating respectively synthetic transaction inputs; provides the synthetic transaction inputs to the live multi-tenant system, the live multi-tenant system configured to use the synthetic transaction inputs to perform respectively multiple synthetic transactions involving multiple destinations in the live multi-tenant system, the live multi-tenant system configured to generate respectively multiple test results in response to the multiple synthetic transactions; receives and evaluates the test results generated by the live multi-tenant system to test end-to-end performance conditions of the multi-tenant system; and generates one or more alerts upon recognizing an alert trigger condition based upon the evaluating of the test results.

Abstract: Shown is single sign-on support access to tenant accounts in a multi-tenant service platform involving a proxy user account in an identity provider for a tenant account on the service platform having security metadata associated therewith, mapping in the identity provider maps a support user to a proxy user identifier, a corresponding security endpoint in the service platform and mapping of the proxy user account identifier to the tenant account and security metadata. The identity provider authenticates a request to access the tenant account on the service platform, obtains the security credentials for the proxy user identifier, and sends a security assertion with the proxy user identifier and the security metadata to the security endpoint. The endpoint receives and validates the security assertion against the mapping for the proxy user identifier to the tenant account and the security metadata in the service platform, and permits access by the support user to the tenant account in the service platform.

Abstract: A system and method for calculating variable consideration for performance obligations. The method can involve, checking a database for historical transaction data, accessing the historical transaction data, and applying one or more predetermined variable consideration rules to the historical transaction data. The method can include automatically analyzing the historical transaction data generating an analysis report based on the data. The method can include uploading predetermined corrections to variable consideration transactions to a database or other storage medium and applying the corrections to historical performance obligation transaction data. The method can include determining whether variable consideration changes should be applied to individual transaction lines within the variable consideration transactions.

Abstract: Embodiments of the present methods and systems are directed to a system and method for managing and editing accounting periods. Particularly, the embodiments are directed to a financial management system that allows for the recordation of financial transactions without first requiring the creation of a user-defined accounting period, and that further allows for the creation, modification, and closure of defined accounting periods.

Abstract: A method receives start commands for starting end-to-end testing of a live multi-tenant system that hosts shared services for multiple tenants; executes multiple test scripts for generating controller commands in response to the start commands, the executing the test scripts generating respectively synthetic transaction inputs; provides the synthetic transaction inputs to the live multi-tenant system, the live multi-tenant system configured to use the synthetic transaction inputs to perform respectively multiple synthetic transactions involving multiple destinations in the live multi-tenant system, the live multi-tenant system configured to generate respectively multiple test results in response to the multiple synthetic transactions; receives and evaluates the test results generated by the live multi-tenant system to test end-to-end performance conditions of the multi-tenant system; and generates one or more alerts upon recognizing an alert trigger condition based upon the evaluating of the test results.

Abstract: A system synchronizes change-data in a multi-tenant system with one or more external service provider systems.

Abstract: Systems, methods and media are shown for equitable job processing of asynchronous messages for multiple tenants in a multi-tenant platform that involve receiving messages of a given message type in an input buffer from at least one front end tier (FET) device, providing messages of the given message type from an output buffer to at least one back end tier (BET) device, determining a priority weight W for each message in the input buffer based on a tenant identifier and message type for the message, and evaluating the priority weight W for the message and delaying the message if the priority weight W is below a priority threshold and moving the message to the output buffer if the priority weight W is not below the priority threshold.

Abstract: Shown is single sign-on support access to tenant accounts in a multi-tenant service platform involving a proxy user account in an identity provider for a tenant account on the service platform having security metadata associated therewith, mapping in the identity provider maps a support user to a proxy user identifier, a corresponding security endpoint in the service platform and mapping of the proxy user account identifier to the tenant account and security metadata. The identity provider authenticates a request to access the tenant account on the service platform, obtains the security credentials for the proxy user identifier, and sends a security assertion with the proxy user identifier and the security metadata to the security endpoint. The endpoint receives and validates the security assertion against the mapping for the proxy user identifier to the tenant account and the security metadata in the service platform, and permits access by the support user to the tenant account in the service platform.

Abstract: A system and method for calculating variable consideration for performance obligations. The method can involve, checking a database for historical transaction data, accessing the historical transaction data, and applying one or more predetermined variable consideration rules to the historical transaction data. The method can include automatically analyzing the historical transaction data generating an analysis report based on the data. The method can include uploading predetermined corrections to variable consideration transactions to a database or other storage medium and applying the corrections to historical performance obligation transaction data. The method can include determining whether variable consideration changes should be applied to individual transaction lines within the variable consideration transactions.

Abstract: A method receives start commands for starting end-to-end testing of a live multi-tenant system that hosts shared services for multiple tenants; executes multiple test scripts for generating controller commands in response to the start commands, the executing the test scripts generating respectively synthetic transaction inputs; provides the synthetic transaction inputs to the live multi-tenant system, the live multi-tenant system configured to use the synthetic transaction inputs to perform respectively multiple synthetic transactions involving multiple destinations in the live multi-tenant system, the live multi-tenant system configured to generate respectively multiple test results in response to the multiple synthetic transactions; receives and evaluates the test results generated by the live multi-tenant system to test end-to-end performance conditions of the multi-tenant system; and generates one or more alerts upon recognizing an alert trigger condition based upon the evaluating of the test results.

Abstract: Systems, methods and media are shown for equitable job processing of asynchronous messages for multiple tenants in a multi-tenant platform that involve receiving messages of a given message type in an input buffer from at least one front end tier (FET) device, providing messages of the given message type from an output buffer to at least one back end tier (BET) device, determining a priority weight W for each message in the input buffer based on a tenant identifier and message type for the message, and evaluating the priority weight W for the message and delaying the message if the priority weight W is below a priority threshold and moving the message to the output buffer if the priority weight W is not below the priority threshold.

Abstract: A method receives start commands for starting end-to-end testing of a live multi-tenant system that hosts shared services for multiple tenants; executes multiple test scripts for generating controller commands in response to the start commands, the executing the test scripts generating respectively synthetic transaction inputs; provides the synthetic transaction inputs to the live multi-tenant system, the live multi-tenant system configured to use the synthetic transaction inputs to perform respectively multiple synthetic transactions involving multiple destinations in the live multi-tenant system, the live multi-tenant system configured to generate respectively multiple test results in response to the multiple synthetic transactions; receives and evaluates the test results generated by the live multi-tenant system to test end-to-end performance conditions of the multi-tenant system; and generates one or more alerts upon recognizing an alert trigger condition based upon the evaluating of the test results.

Abstract: A method receives start commands for starting end-to-end testing of a live multi-tenant system that hosts shared services for multiple tenants; executes multiple test scripts for generating controller commands in response to the start commands, the executing the test scripts generating respectively synthetic transaction inputs; provides the synthetic transaction inputs to the live multi-tenant system, the live multi-tenant system configured to use the synthetic transaction inputs to perform respectively multiple synthetic transactions involving multiple destinations in the live multi-tenant system, the live multi-tenant system configured to generate respectively multiple test results in response to the multiple synthetic transactions; receives and evaluates the test results generated by the live multi-tenant system to test end-to-end performance conditions of the multi-tenant system; and generates one or more alerts upon recognizing an alert trigger condition based upon the evaluating of the test results.

Abstract: A system of processing subscription based orders in a subscription billing management system. The system includes an order manager component for receiving order details and creating order objects of various types. Each of order object has a plurality of values associated with it, including at least a value identifying the type of order. The system also includes an order queue component for storing and ordering order objects created by the order manager component and a subscription manager component for selecting an order object from the order queue component and initiating actions within the subscription billing management systems. The actions are determined at least in part by type of order.

Abstract: A method of billing charges incurred by a customer having a subscription account maintained by subscription billing management system. The subscription account specifies at least one subscription to be charged according to a defined rate plan and the rate plan includes charge objects having attributes such as a charge type, a trigger condition, a unit of measurement, and a cost per unit of measurement. The method includes defining a charge segment associated with a charge object, the charge segment being a time-based application of the charge object, and includes attributes such as its associated charge object and the charge object's attributes, an effective start time, a quantity of units, and a cost. The customers use of the subscription is monitored and charge events in are generated according to the defined charge objects and segments.