Abstract: Systems and methods are disclosed herein for providing search results, particularly product records from a product database. Past queries are analyzed and grouped into clusters according to similarities with one another. For an individual query, relevant search results are identified and departments corresponding thereto are also identified. Confidence scores are determined for the identified departments and if one or more departments have confidence scores above a threshold, the search results are filtered based thereon. If not, then departments corresponding to a query cluster relevant to the query are selected. Additional departments may also be selected based on the number of search results corresponding to the additional departments. Search results filtered according to one or more selected departments are transmitted to an author of the query.

Abstract: Aspects described herein relate to a flexible order fulfillment management system that utilizes predefined fulfillment workflows including common business processes. By utilizing predefined workflows including common business processes, the order fulfillment management system is able to drive store-based fulfillment programs efficiently as multiple fulfillment workflows may utilize the same common business processes and a single fulfillment management system may operate workflows in parallel. In addition, such an order fulfillment management system may also be more easily adapted for different retail store environments as the system allows a designer to easily create or modify a fulfillment workflow by selecting predefined common business processes or creating any additional custom business processes.

Abstract: Exemplary embodiments are directed to providing product information from disparate sources in an electronic product information retrieval environment. An electronic product search request can be received from a user and product specific information returned in response to the search request can be used by exemplary embodiments to programmatically constructs one or more electronic requests for information from one or more disparate data sources to retrieve inventory information, logistic information, and/or product location information corresponding the products identified in the product specific information. A graphical user interface can be generated by exemplary embodiments providing an integrated and formatted view of the product specific information, the inventory information, and the product location information for display.

Abstract: The present disclosure is directed to computer-implemented methods and systems for identifying an attribute and/or attribute value in a text string. In embodiments, the text string comprises a search query submitted by a user. Embodiments of the present disclosure include identifying an attribute value from a search query by comparing the search query string to a list of known attribute values and comparing the candidate attribute value to a knowledge base to confirm that the string represents an attribute value rather than a non-attribute concept. In embodiments, a Bloom filter is employed to execute a relatively efficient comparison between a candidate attribute value and known non-attribute concepts.

Abstract: A computer-implemented system and method of executing search queries by a search rule engine is disclosed. Embodiments of the present disclosure comprise a search engine that may evaluate an arbitrary number of rule triggering conditions with constant run-time complexity, which may result in increased efficiency and faster searching relative to traditional search rule engine methods.

Abstract: According to an embodiment, a computer-implemented method of managing inventory performed by a processor includes receiving in a digital or analog format, from a first computing device, a first request for first radio frequency identification (RFID) tag data associated with a first plurality of RFID tags and receiving in a digital or analog format, from a second computing device, a second request for second RFID tag data associated with a second plurality of RFID tags. In response to the first request and the second request, the method further includes automatically selecting a selected one of a first interrogation mode and a second interrogation mode based on the first request and the second request, and automatically transmitting configuration information to an RFID reader to operate in the selected interrogation mode.

Abstract: Systems and methods are disclosed for evaluating a transaction concluded at a POS (point of sale) device. Prices for competitive retail stores within a geographic region of the POS may be evaluated after concluding a transaction. Price differences between items and corresponding prices in the third party data are identified. Where the purchase price exceeds the corresponding third-party price, a credit is assigned to the customer, such as in the form of a gift card or code that may be redeemed in a subsequent transaction. Credits may also be assigned to a debit card associated with a user, either with or without applying some multiplier. A portion of the credit may be donated to a donee. Third party donations associated with a product purchased in a transaction may also be assigned to a donee.

Abstract: The present invention is generally directed to methods, systems, and computer program products for selectively altering the processing of a request based on a potential value of the request. When an undesirably high number of requests are being received by a server system, the server system can identify requests that have a potential value greater than a potential value of one or more other requests. The server system can then alter the processing of the requests having the lower potential value thereby ensuring that requests with higher potential value are processed adequately.

Abstract: Systems and methods are disclosed herein for providing search results, particularly product records from a product database. Tokens of a query are identified. Product records including one or more tokens in values associated with the attributes thereof are identified. A score is generated for attributes of products including a token (an attribute-token score). The attribute-token score is based on a frequency of occurrence of the token in the attribute value and a length of the attribute value in which it occurs. The attribute-token scores for the token are summed to generated a score. The token score for a token may be scaled in a non-linear fashion such that the scaled value approaches a saturation value, which may be an inverse document frequency (IDF) score for the token. The scaled values may then be summed to generate a score for the document that is used to rank the search results.

Abstract: Exemplary embodiments are directed to electronic order processing of items in an electronic commerce environment. A geographic boundary associated with a physical location of a retail entity can be implemented using, for example, a geo-fence. An order for an item from the retail location can be received by a customer and a notification prioritizing processing of the order can be generated based on a location of the user relative to the geographic boundary.

Abstract: According to an embodiment, a computer-implemented method of processing alarms, including a processor receiving machine-readable alarm information having a plurality of formats from a plurality of facility monitoring systems. The processor converting the machine-readable alarm information into normalized machine-readable event information having a common format and being free of vendor-specific alarm information, the normalized event information representing an exception condition detected by at least one of the plurality of monitoring systems. The method further includes the providing by the processor via a user interface, user access to the normalized event information independently of the alarm information.

Abstract: According to an embodiment, a computer-implemented method of managing inventory includes receiving, at an antenna operatively coupled to a radio-frequency identification (RFID) reader, product identification information encoded in an RF signal transmitted by a plurality of RFID tags. Each of the RFID tags is associated with a respective one of a plurality of products. The method further includes processing, by a processor and using the product identification information, information contained in a portion of the encoded RF signal to compare apparent location information associated with the RFID reader with prior location information associated with at least one of the products, and updating, by the processor, the apparent location information to match the prior location information where the apparent location information is different than the prior location information.

Abstract: Exemplary embodiments are directed to reserving physical resources in an enterprise via an electronic reservation environment. An electronic search request for an availability of one or more resources in an enterprise is received from a user through a web page and/or a mobile application and is submitted to a reservation engine. The search request includes one or more resource search parameters received via a graphical user interface associated with the electronic reservation environment. A result identifying resources that satisfy the resource search parameters in the request is received in response to the search request and an electronic metadata request is automatically submitted in response to receipt of the result. The electronic metadata request including resource identifiers corresponding to the resources identified in the result.

Abstract: A system and method of selecting items from an inventory for stocking a display in an enterprise includes receiving a request over a network from a user device to stock a display in the enterprise with items. A type of the display is ascertained. Inventory is analyzed to determine one or more types of items that are available in the inventory and suitable, based on one or more selection criteria, for stocking the type of the display. A response to the request is sent to the user device identifying, based on the analysis of the inventory, each type of item determined to be available in the inventory and suitable for stocking the display.

Abstract: Systems and methods are disclosed herein for providing search results, particularly product records from a product database. Products records have facet groups associated therewith and facet groups have probabilities associated therewith indicating the usefulness of the facet group as a way of organizing or filtering search results. For a query, relevant product records are identified. For facet groups present among the relevant product records entropy values are calculated based on a distribution of values for the attribute defining the facet group. The entropy value increases as the distribution of values becomes more uniform. The facet group probability and entropy value are combined to assign a score to the facet groups. The facet groups are ranked and selected according to the score and search results are presented with indicators of the facet groups to enable a user to manage the search results.

Abstract: Systems and methods are disclosed herein for providing search results, particularly product records from a product database. Past queries are analyzed and grouped into clusters according to similarities, with each query including a highly relevant head query and a plurality of tail queries. Similarity of queries may be determined based on user response similarity to query results, co-occurrence, and textual similarity. One or more categories are identified for the clusters, such as based on click-through rates for search results of the head queries of the clusters. Upon receiving a query, a cluster for the query is identified, such as according to similarity to one or more queries of the cluster. The categories associated with the cluster are then used to one or both of augment the query and rank search results for the query.

Abstract: The present disclosure extends to methods, systems, and computer program products for identifying attributes associated with potential customers. Attribute data contained in a potential customer database are transformed into bit sets or binary fingerprints. These bits sets or binary fingerprints are then clustered into clusters based on similarities between the bits sets, which correspond to similarities of the attributes. These clusters are represented graphically in a two- or three-dimensional map. The two- or three-dimensional map is analyzed to identify attributes associated with the potential customers.

Abstract: The present disclosure extends to methods, systems, and computer program products for linking customer profiles in a customer profile database. Customer profile data are transformed from text data to large, sparse bit sets. The bit sets are then clustered into clusters based on similarities between the bit sets. Evaluation and analysis of customer profiles within clusters permit linking of customer profiles that exhibit selected degrees of similarity. This technology is both fast and accurate, and it preserves confidentiality of customer information by converting text data to bit sets.

Abstract: The present disclosure extends to methods, systems, and computer program products for motivating customers to voluntarily provide information about themselves to retailers. The retailer provides the customer with an application for a mobile device, which application is configured for detecting the customer's presence in the retailer's store when the application is enabled. The application is enabled by the customer providing the requested information. When the application detects the customer's presence in the store for a selected time period or when the customer makes a purchase, then the retailer awards a contribution to charity. This charitable contribution is an incentive for the customer to use the mobile application in the store.

Abstract: The present disclosure extends to methods, systems, and computer program products for selling advertising space for display of advertising on a website. A data broker, who controls a website, obtains information from customers, the information including identifying data, behavioral data, and demographic data concerning the customers. The data broker also obtains permission from the customers to provide this information to advertisers on the website and to track purchases made after receiving the advertising. The data broker then sells advertising space to advertisers and provides the advertisers with access to the customers' information. When the customers make purchases from the advertisers that can be attributed to the advertising, the data broker collects a payment from the advertisers and returns a portion of the payment to the customers. The customers benefit from this arrangement by receiving something in return for their purchases.

Abstract: Techniques for allowing a vendor to provide item information for an item to be sold through an online or a brick and mortar store are disclosed. The techniques include receiving first item information from a vendor relating to an item which is to be included in an electronic item catalog for sale through the store. The techniques also include providing a customized spreadsheet which is customized for the item according to the first item information to the vendor via spreadsheet software and receiving second item information into the customized spreadsheet from the vendor. The techniques include validating the second item information and publishing the second item information to an item catalog server for inclusion in the electronic item catalog.

Abstract: An ecommerce system is disclosed that uses personal price points (alone or in combination with other buying criteria) to trigger certain automated retail transactions. The system includes a customer interface engineered to allow a customer to either buy merchandise in accordance with retailer-defined selling criteria (including at least an “offered price point”) or to tag merchandise with customer-definable buying criteria (including at least an “acceptable price point”). Computational comparisons of the criteria are executed periodically to determine changes that may occur, for example, with sales, price reductions, and “rollbacks”. If a match or other suitable computed relationship is found, an automated retail transaction—such as the transmission of an electronic notification to a customer's email address or smartphone number—is executed.

Abstract: A computer-implemented method is disclosed for sorting listings or search results. In the method, a computer system may receive a query from a client computer. The computer system may respond to the query with listings ranked according to corresponding relevance scores. Thereafter, the computer system may receive a request to sort the listings according to some numeric attribute (e.g., price) corresponding thereto. Accordingly, the computer system may calculate a modified sorting criterion for each of the listings. Each modified sorting criterion may be weighted by both the original relevance score and the numeric attribute of the corresponding listing. The computer system may then serve, to the client computer, the listings ranked according to the modified sorting criteria.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of providing, with a processing device of a commerce server, sales assistance to a consumer shopping in a retail store and considering a first item for purchase. The method also includes the step of receiving, at the processing device, a receipt signal containing a list of items purchased by the consumer. The method also includes the step of determining, with the processing device, if the first item is among the list of items purchased by the consumer to track the effectiveness of the providing step.

Abstract: A computer-implemented method executed in a computational device to reserve a room in a building of a campus includes receiving input from a user identifying features associated with a room, retrieving floorplan level mapping information based on the input, retrieving floorplan level security information based on the input, generating a list of potential reservation locations based on the floorplan level mapping information and the floorplan level security information, and rendering at least a portion of the list of potential reservation locations to a screen.

Abstract: An application and system are capable of taking file formatted data and using that data as an onboarding process to go live with a system to system business document exchange process. Using certain applications and systems, suppliers can automatically validate their data files using a certification tool and can request production of their various products. Certain systems can be operated without human intervention and can accommodate users in a variety of time zones. Certain systems may accommodate parallel validation by a human technician.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, a help request signal from an augmented reality device worn by a current consumer shopping in a retail store. The method also includes the step of selecting, with the processing device, a sales assistant to help the current consumer. The method also includes the step of linking, with the processing device, the augmented reality device in communication with an electronic computing device operated by the sales assistant. The method also includes the step of receiving, at the processing device, a receipt signal containing a list of items purchased by the current consumer. The method also includes the step of determining, with the processing device, if any item on the list of items was the subject of the help provided to the current consumer by the sales assistant.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, a help request signal from an augmented reality device worn by a consumer shopping in a retail store. The method also includes the step of determining, with the processing device, that the help request signal contains data indicative of a request for sales assistance. The method also includes the step of linking, with the processing device, the augmented reality device in communication with an electronic computing device physically remote from the augmented reality device. An operator of the electronic computing device is operable to assist the consumer.

Abstract: Provided is are a system and method for online appointment scheduling. A central online application presented at an electronic display is searched for a store location of a plurality of store locations The plurality of store locations are part of a retail establishment that presents information related to the store locations from the central online application. The store location is selected. An appointment scheduler processes an appointment scheduling request corresponding to the store location that is submitted to the central online application. A response to the appointment scheduling request is generated.

Abstract: A system and method for determining a specific location in a brick and mortar retail store from which an item purchased by a customer in the store was likely obtained, so as to enable maintenance of inventory at the location level within the store is provided. The system includes a central database in which information regarding product inventory for a brick and mortar store location is maintained, a point of sale client capable of obtaining a product identifier from items being purchased by a customer, and a product location mechanism that utilizes the product identifier obtained by the point of sale client for the items being purchased by the customer, and other information from the point of sale client and/or from within the database to determine the most likely location from which an item was obtained by the customer and decrement the inventory unit amount stored in the database for the location by the number of such items purchased.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, at a processing device of a commerce server, a first video signal containing an image of a consumer's face. The method also includes the step of linking, with the processing device, a receipt of a purchase by the consumer of at least one product with the image of the consumer's face. The method also includes the step of receiving, at the processing device, a second video signal generated at an exit of a retail store. The method also includes the step of identifying, with the processing device, the consumer in the second video signal based on the image of the consumer's face in the first video signal. The method also includes the step of transmitting, with the processing device, a receipt signal containing the receipt to a display positioned at the exit of the retail store in response to the identifying step.

Abstract: A method and system for providing a consumer comparative pricing data from at least two merchants is discussed. In one aspect of the invention a customer of a merchant queries a database containing time and location specific pricing data for competitors of the first merchant. If the query shows that the customer could have purchased the same item or items for a lower price at a competitor, the first merchant awards the customer an on-line credit that is redeemable at the merchant. In another aspect, a consumer uploads an image of a competitor's receipt. The item specific data on the receipt is converted to UPC codes on an item by item basis. These UPC codes are then compared against the merchant's pricing database and the consumer is provided data set comparing the prices the consumer paid to the prices the consumer would have paid had the consumer shopped at the merchant.

Abstract: The present disclosure extends to methods, systems, and computer program products for updating a merchant database with new products in an optimized manner using both computer based classification models and human involvement in a smart crowd source environment.

Abstract: A computer-implemented process is described and includes employing a shopping list that is accessible on a hand-held communications device, the shopping list including desired items for purchasing from a retailer. The hand-held communications device is employed at the retailer to capture information associated with a selected product. The information associated with the selected product is compared with the desired items contained on the shopping list accessible to the hand-held communications device. Upon correlating the selected product with one of the desired items contained on the shopping list, the shopping list is updated to indicate the desired item has been acquired.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, one or more shopping list signals from an electronic computing device to establish a shopping list of a plurality of items offered for sale in a retail store. The method also includes the step of transmitting, with the processing device, a first item signal to an augmented reality device worn by a consumer within the retail store. The first item signal corresponds to one of the plurality of items. The method also includes the step of receiving, with the processing device, one or more movement signals from the augmented reality device worn by the consumer corresponding to movement of the consumer. The method also includes the step of changing, with the processing device, from transmitting the first item signal to transmitting a second item signal different from the first item signal in response to the step of receiving the one or more movement signals.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, a signal from a consumer transmitted through an augmented reality device worn by the consumer. The method also includes the step of confirming, with the processing device, the signal contains a query from the consumer. The method also includes the step of retrieving, with the processing device, a proposed answer to the query. The method also includes the step of transmitting, with the processing device, the proposed answer to the augmented reality device. The method also includes the step of verifying, with the processing device, the proposed answer is accepted by the consumer. The method also includes the step of prompting, with the processing device, the consumer to resubmit the signal if the query is not confirmed in the confirming step or if the proposed answer is not accepted in the verifying step.

Abstract: Systems and methods are disclosed herein for performing classification of documents or performing other tasks based on rules. The rules may include context rules that define a mapping that relates a value and context in a document to an attribute to which the value corresponds. Products are selected for labeling with attributes by identifying patterns, e.g. values and contexts that are not covered by a current rule set. Those products having a highest score are selected for labeling in a crowd sourcing forum, where the score is based on the number of non-covered patterns and a frequency of occurrence of the non-covered patterns in a document corpus. Proposed rules are generated for frequently occurring patterns and submitted to analysts for one or both of completion and validation. Proposed rules may include a proposed attribute for a frequently occurring value and corresponding context.

Abstract: A computer-implemented process aiding a customer scan and rapid checkout process can include monitoring a shopping cart basket weight. The process includes monitoring, in a computerized processor installed to a shopping cart of a customer, a signal from a weight device configured to monitor the shopping cart basket weight. The process further includes automatically generating a basket weight output value based upon the shopping cart basket weight. The basket weight output value includes one of a check against an expected weight of an item from a database, a billing statement total for a bulk good, a check against an expected total order weight to confirm presence of an un-scanned item in the shopping cart basket, and a check against unsafe use of the shopping cart. The process further includes providing a message based upon the basket weight output value.

Abstract: Embodiments for completing a purchase transaction without a customer having to move or touch an item within a retail store are disclosed. The embodiments include generating a shopping list of items the customer desires to purchase via scanning identifiers associated with the items, waypoints of the items, and a checkout waypoint to deliver the items.

Abstract: Systems and methods are disclosed herein for estimating the risk of criminal activity in a retail setting. Using video data, biometric data for an individual may be obtained. A baseline biometric measurement is taken upon enqueuing of an individual, which may include entry of the individual into the field of view of a camera having a point of sale (POS) in its field of view. A biometric measurement is also taken when the individual is adjacent the POS. According to an analysis of these measurements, an estimate of risk is calculated, such as by comparing the baseline measurement to a POS measurement. Based on this risk assessment, an alert may be generated. The alert may be a graphical indicator displayed on the POS or transmitted to a device operated by a store representative. The risk assessment may also be used to select transactions for auditing in a self-checkout system.

Abstract: The present invention extends to methods, systems, and computer program products for helping customers select lesser congested checkout lanes. A cashier can adjust a user-interface control to indicate customer congestion at his or her checkout lane. The indicated customer congestion is combined with indicated customer congestions for other checkout lanes (which may be more or less congested). The combined indicated customer congestions are used to form a lane congestion report for a physical store location. The lane congestion report can be sent to and presented at customer mobile devices at or near the physical store location. Customers can use the information presented in the lane congestion report to select a lesser congested checkout lane.

Abstract: Embodiments for determining a completing a purchase transaction at a waypoint where a customer is located within a retail store are disclosed. The embodiments include determining waypoint of the customer, receiving waypoint data including the location of the customer positions within the retail store and a shopping list identifying items that the customer desires to purchase, and completing the purchase transaction for the items at the waypoint.

Abstract: A computer-implemented process is useful for inspecting a shopping cart in preparation for a rapid checkout from a retail store, the shopping cart including items scanned for purchase by the customer during a shopping trip in the retail store. The process includes monitoring, within a computerized server, an initiation of a rapid checkout by the customer and generating, within a computerized processor, an inspection list for a store employee based upon the initiation. The inspection list includes a summary of items scanned by the customer.

Abstract: A portable computerized device can implement a method to collect a preference of a user for a product and share that preference over a social media application. The method includes monitoring an indication of a user of the device to a product of interest, identifying the product of interest by referencing a product information database, communicating the product of interest to the social media application, and displaying the product of interest through the social media application.

Abstract: A computer-implemented method for using a mobile computing device corresponding to a user to purchase a product being offered for sale by a user includes, when the mobile computing device has selected an item indicating the product, obtaining item information related to the item. Item display data is generated based on the item information and transmitted to the mobile computing device. The item display data prompts the mobile computing device to display the item information and an operational input in a graphical user interface of the mobile computing device. A command is received in response to a prescribed number of actions input by the user to the operational input. The command causes a purchasing server to perform one or more operations.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, one or more shopping list signals from an electronic computing device to establish a shopping list of a plurality of items offered for sale in a retail store. The method also includes the step of receiving, with the processing device, one or more signals from an augmented reality device worn by a consumer as the consumer shops in the retail store. The method also includes the step of determining, with the processing device, that an item from the shopping list has been placed in a shopping container from the one or more signals received from the augmented reality device. The method also includes the step of modifying, with the processing device, the shopping list in response to said determining step.

Abstract: A computer-implemented process aiding a customer scan and rapid checkout process can include monitoring a shopping cart basket weight. The process includes monitoring, in a computerized processor installed to a shopping cart of a customer, a signal from a weight device configured to monitor the shopping cart basket weight. The process further includes automatically generating a basket weight output value based upon the shopping cart basket weight. The basket weight output value includes one of a check against an expected weight of an item from a database, a billing statement total for a bulk good, a check against an expected total order weight to confirm presence of an un-scanned item in the shopping cart basket, and a check against unsafe use of the shopping cart. The process further includes providing a message based upon the basket weight output value.

Abstract: A computer-implemented process can be implemented to provide a customer with information about an item to be purchased. The process includes monitoring, within a processor of a portable computerized device, a scan of the item to be purchased, automatically referencing a remote database to reference a list of ingredients in the item to be purchased. The process further includes cross-referencing, within the processor, the list of ingredients to a shopping profile of the customer and Fdisplaying an alert to the customer upon a display of the portable computerized device based upon the cross-referencing.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, one or more shopping list signals from an electronic computing device to establish a shopping list of a plurality of items offered for sale in a retail store. The method also includes the step of receiving, with the processing device, one or more consumer signals from a first augmented reality device and a second augmented reality device. Each augmented reality device can be worn by a consumer as the consumer shops in the retail store. The method also includes the step of transmitting, with the processing device, a first procuring signal containing data associated with the shopping list to the first augmented reality device and a second procuring signal containing data associated with the shopping list to the second augmented reality device, such that the consumers can cooperatively shop for items on the shopping list.

Abstract: A computer-implemented method is disclosed for obtaining improved product descriptions via crowd-sourcing. Within the method, a point-of-sale system forming part of a computer system may initiate a point-of-sale transaction involving a customer. The computer system may identify a first product description describing a first instance of a product being purchased as part of the point-of-sale transaction. The computer system may invite the customer to improve the first product description. In response to such an invitation, the computer system may receive, from a computing device corresponding to the customer, a second product description comprising an improved description of the first instance of the product. The second product description may then be stored by the computer system. The second product description may be vetted to ensure a certain level of quality. Subsequently, the second product description may be passed to other customers when they purchase other instances of the product.