Abstract: A method comprising determining that a phone call has been answered, missed, or terminated, generating an indication of the phone call being answered, missed, or terminated at a graphical user interface, and determining one or more contextual identifiers associated with the phone call. The contextual identifiers may include metadata associated with the phone call, and may be based on data associated with at least one of data generated indications and data received by the computing device from a first input at the graphical user interface associated with the computing device. The method further includes storing the contextual identifiers in association with the indication of the phone call in a data structure that includes other contextual identifiers associated with other indications of phone calls. The contextual identifiers and the other contextual identifiers included in the data structure are searchable.

Abstract: A system that enables a calling party to communicate with a called party over a communications network comprises: (a) a web page storage device that is operable to send, over the internet, (i) web pages to a calling party device, the web pages including a data entry screen into which a user enters a required telephone number or VoIP user name with which communication is sought and (ii) a call-in number; (b) a conversion device that is operable to receive over the internet, from the calling party device, the telephone number or VoIP user name and can cause the altering of call forwarding settings at a switch, such that a call from the calling party device to a call-in number will be automatically forwarded to a device associated with the telephone number or VoIP user name; (c) a dynamic line assignment module that can dynamically assign the call-in number.