Patents Examined by Ashley Y Young
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Patent number: 12162135Abstract: An embodiment includes identifying a robot that is available to perform a task involving an asset in a data center. The embodiment transmits a script to the robot that includes commands corresponding to actions to be executed by the robot in performing the task and transmits a dispatch command to the robot configured to enable the robot to travel from a robot resting place to the asset to begin the task. The embodiment relays a verification request received from the robot after the robot has completed a portion of the task to the vendor. The embodiment also relays, responsive to the verification request, an updated script based on updated instructions from the vendor for dynamically modifying the task to correcting an irregularity. The embodiment transmits, responsive to completion of the task, a recall command to the robot configured to enable the robot to travel from the asset to the robot resting place.Type: GrantFiled: July 6, 2020Date of Patent: December 10, 2024Assignee: Kyndryl, Inc.Inventors: Pramod Vadayadiyil Raveendran, Kuntal Dey, Sougata Mukherjea, Sarbajit K. Rakshit, Arun Kandoth
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Patent number: 12124983Abstract: A system for predicting a particular intended action of a guest on a resort property is provided, the system including a server configured to connected to and to receive data from a mobile device of the guest or via camera images of the guest; a plurality of interaction devices, each of the interaction devices being configured to connect to the mobile device when the guest is within a particular distance of a respective interaction device and/or capture digital images of the guest, wherein the server is configured to obtain guest information from the respective interaction device; and a processor configured, based on the guest information, to make a prediction of the guest's intended action or destination; and to initiate a business workflow within the resort property based upon the prediction of that guest's intended action or destination.Type: GrantFiled: August 31, 2021Date of Patent: October 22, 2024Assignee: LAS VEGAS SANDS CORP.Inventors: Matthew Perkins, Meg Russell, Yue Woon Hiang
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Patent number: 12124984Abstract: An apparatus for identifying an excessive carbon emission value is disclosed. The apparatus may include at least a processor, and a memory communicatively connected to the at least a processor. The memory contains instructions configuring the at least a processor to receive a plurality of activity datum from at least a sensor, calculate a plurality of action carbon emission values, wherein calculating the plurality of action carbon emission values includes associating each of the plurality of activity datum to an action carbon emission value of the plurality of action carbon emission values and classifying each of the plurality of activity datum to an activity category of a plurality of activity categories. The memory further contains instructions configuring the at least a processor to identify an excessive carbon emission value from the plurality of action carbon emission values. A method for identifying an excessive carbon emission value is also disclosed.Type: GrantFiled: September 15, 2022Date of Patent: October 22, 2024Assignee: PITT-OHIO EXPRESS, LLCInventor: Justine A. Russo
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Patent number: 12093859Abstract: Systems and methods for measuring and visualizing workload for individual users are disclosed. Exemplary implementations may: manage environment state information describing units of work assigned to individual users within the collaboration environment; determine values of a workload parameter for the individual users; effectuate presentation of user interface including individual date panes configured to reflect the values of the workload parameter; and/or perform other operations.Type: GrantFiled: June 2, 2021Date of Patent: September 17, 2024Assignee: Asana, Inc.Inventors: Nicolle Alexandra Matson, Paige Elizabeth Costello, Yasmin Mandvi Kothari, Savannah Joy Whitney
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Patent number: 12062062Abstract: Aspects of the present disclosure involve a system comprising a computer-readable storage medium storing a program and method to present missed revenue based on competitor data. The program and method provide for receiving indication of a user request to present missed revenue for at least one product made available for purchase by a website; determining a set of competitor products for the at least one product, each competitor product in the set of competitor products having a competitor product price; identifying, based on the determining, a first competitor product within the set of competitor products with a lowest competitor product price; calculating a missed revenue for the at least one product based at least in part on a difference between the product price and the lowest competitor product price for a given time period; and causing display of the missed revenue in association with the at least one product.Type: GrantFiled: December 29, 2022Date of Patent: August 13, 2024Assignee: Content Square SASInventors: Michael Colombier, Fatiha Achour, Martin De Charette, Manuel Cornu, Alfredo Castro, Filipe Posteral, Krongkarn Jitsil
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Patent number: 12056637Abstract: A system and method for receiving data associated with a plurality of travel legs; identifying a resources delay relating to a delay necessary to provide a travel leg from the plurality of travel legs with resources required for the departure of the travel leg, and an existing delay associated with the travel leg; determining a projected arrival delay and a projected departure delay based on the resources delay and the existing delay; outputting parameters relating to the projected arrival delay and the projected departure delay; receiving operation parameters; and generating a proposed operation plan using the projected arrival delay, the projected departure delay, and the operation parameters. In an exemplary embodiment, each of the travel legs is an airline flight.Type: GrantFiled: August 26, 2019Date of Patent: August 6, 2024Assignee: American Airlines, Inc.Inventors: Remi Salam, Timothy Jon Niznik, Deepak Warrier
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Patent number: 12026653Abstract: Various examples are directed to using a web-based analytics system to determine a carbon footprint metric for a product. The web-based analytics system may import indirect carbon footprint data from an environmental compliance system and quantity structure data describing the product from an accounting system table. The web-based analytics system may identify, using the quantity structure data, a first constituent component for the product and import first constituent component carbon footprint data for the first constituent component. The web-based analytics system may identify an activity for the product and import activity carbon footprint data describing a carbon footprint for the activity. The web-based analytics system may determine the carbon footprint metric for the product using the first constituent component carbon footprint data, the activity carbon footprint data, and the indirect carbon footprint data.Type: GrantFiled: September 8, 2020Date of Patent: July 2, 2024Assignee: SAP SEInventors: Steffen Vollmert, Hartmut Koerner
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Patent number: 12020270Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location and supports the ability to obtain feedback after the customer has left the service provider or retail sales location through follow-up messages.Type: GrantFiled: January 4, 2022Date of Patent: June 25, 2024Assignee: Westwood Capital Partners, Inc.Inventors: Jeffrey L. Wohlwend, Matthew L. Berg
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Patent number: 11972448Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location. And, if the experience is negative, the invention provides automated evaluation and filtering of the feedback information with real-time notifications to selected personnel so the customer's concerns can be addressed immediately so as to rectify the negative experience with personal attention to the consumer, and preserve the client relationship for the future before the customer departs from the service provider or retail sales location.Type: GrantFiled: August 6, 2021Date of Patent: April 30, 2024Assignee: Westwood Capital Partners, Inc.Inventors: Jeffrey L. Wohlwend, Matthew L. Berg
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Patent number: 11880900Abstract: A computing device provides a task user interface that includes a first task for a driver a first location associated with the first task of a transport service. The device determines that a current location of the computing device is within a threshold distance or a threshold estimated travel time from the first location and provides a task panel including information specific to the first task, one or more selectable sub-task features, and a selectable feature that the driver selects to indicate that the first task has been completed. The device can receive a user input corresponding to a selection of the selectable feature and provide a second task of the transport service a second location associated with the second task.Type: GrantFiled: April 1, 2021Date of Patent: January 23, 2024Assignee: Uber Technologies, Inc.Inventors: Maya Paritosh Choksi, Christine Tao, Andrew Timothy Szybalski, John David West
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Patent number: 11783299Abstract: When sharing events between users, the sharing users and the recipient users often have different relationships with details of the events. An event structurer enables sharing users to share events via a single user interface with recipients and tailor what aspects of the events are shared, thus ensuring the relevant portions of the events are properly presented to new recipients based on their new relationship with the event's details.Type: GrantFiled: January 31, 2022Date of Patent: October 10, 2023Assignee: Microsoft Technology Licensing, LLCInventors: Juan Diego Ferre, Devi Jalakandapuram Viswanathan, Roshin Lal Ramesan
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Patent number: 11783326Abstract: Systems and method for improved consumer and portable consumer device authentication are disclosed. Such systems and methods may include using dynamic verification values, challenge questions, and consumer notification as ways to prevent fraudulent transactions from being conducted.Type: GrantFiled: July 28, 2021Date of Patent: October 10, 2023Assignee: Visa U.S.A. Inc.Inventors: Ayman Hammad, Patrick Faith, Mark Carlson
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Patent number: 11763321Abstract: Described herein are systems and methods for extracting requirements from regulatory content data. The method including: receiving the regulatory content data; classifying an associated type for each citation in the regulatory content data using a trained classifier machine learning model, the classifier machine learning model trained using regulatory content data including expert labelled annotations; splitting citations in the regulatory content data, including determining whether each citation includes more than one requirement; merging one or more citations in the regulatory content data, including identifying child-parent relationships for the citations and merging citations based on conjunctive language; and outputting the citations and their associated type. In a particular case, the types of citations for classification include one of a requirement (REQ), an optional or site-specific requirement (OSR), a description (DSC), and part of another requirement.Type: GrantFiled: September 6, 2019Date of Patent: September 19, 2023Assignee: MOORE AND GASPERECZ GLOBAL, INC.Inventors: Greg J. Gasperecz, Margery A. Moore, Yaser Khalighi, Gilda Majidi, Amir Hossein Najian
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Patent number: 11734703Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location and supports the ability to obtain feedback after the customer has left the service provider or retail sales location through follow-up messages.Type: GrantFiled: April 13, 2021Date of Patent: August 22, 2023Assignee: Westwood Capital Partners, Inc.Inventors: Jeffrey L. Wohlwend, Matthew L. Berg
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Patent number: 11599964Abstract: A method and system for filtering service requests by destination and deadline are described. A network computer system receives provider data corresponding to a specified destination and a deadline from a service provider. The network computer system tracks a current location of the service provider through a device equipped with one or more location-based resources and receives request data corresponding to requests for service from users. The network computer system analyzes the request data for each of the requests for service to identify a subset of the requests that are assignable to the service provider based on whether the service provider is able to fulfill the request and travel to the desired destination before the deadline. The network computer system transmits a message to the service provider's device requesting that the service provider fulfill one of the requests for service from the identified subset.Type: GrantFiled: March 1, 2021Date of Patent: March 7, 2023Assignee: Uber Technologies, Inc.Inventors: Kevin Stumpf, Manas Khadilkar, Maya Paritosh Choksi, Maxim Gurevich
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Patent number: 11593821Abstract: A method for calculating sales trend of a product at a store shelf based on crowdsourcing, includes receiving, by a retail store server, availability data of a product measured on a shelf in the retail store from a portable device, where the availability data is in the form of a picture acquired of the product on the shelf, identifying products on the shelf using tags attached to the shelves, calculating sales velocity and sales trends of the product from the identified products, and transmitting the sales velocity and sales trend of the product to one or more third parties' systems in a supply chain of said retail store. Products and their locations on retail store shelves have been cataloged in a product database.Type: GrantFiled: February 13, 2015Date of Patent: February 28, 2023Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Priscilla Barreira Avegliano, Sergio Borger, Carlos Henrique Cardonha, Ricardo Guimaraes Herrmann, Cesar Kawabata, Andrea Britto Mattos, Daniel Alves Da Silva
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Patent number: 11593739Abstract: Regardless of the production method applied, it is possible for a user to estimate a factor that causes trouble in one of the resources belonging to a resource type. A supporting system refers to management information indicating a production past record of the production system, and displays an overlay chart in which a diagram chart is relatively superimposed on a Gantt chart. The Gantt chart is a chart for a first resource type and has a resource axis and a time axis. The diagram chart is for a second resource type. In the overlay chart, a polygonal line connecting a plurality of points corresponding to a second resource, belonging to the second resource type, is on the Gantt chart, and each point is plotted at a position corresponding to an execution time of a step and a first resource, belonging to the first resource type, related to the step.Type: GrantFiled: July 9, 2019Date of Patent: February 28, 2023Assignee: HITACHI, LTD.Inventors: Kenichirou Kawakami, Shigeyasu Kubo, Kazuhiro Matsuya, Yusuke Yajima
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Patent number: 11468389Abstract: Systems and methods for generating and rendering interactive analysis are provided. The interactive analysis includes an incident map and heat map that are dynamically changeable based upon selectable incident attributes, filters, or both.Type: GrantFiled: October 24, 2017Date of Patent: October 11, 2022Assignee: ServiceNow, Inc.Inventors: David van Heusden, Silvia Mihit, Dushyant Saabharwal, Vijaykrushna Ponnada
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Patent number: 11367052Abstract: A method of task management executes at a computing device having one or more processors and memory. The memory stores one or more programs configured for execution by the one or more processors. There is received a description of a task associated with a user. Upon receipt of the description of the task, one or more entities associated with the task are identified using at least the description of the task and geographic information about the user. Information is identified for performing the task with the at least one respective entity in the one or more entities based upon an identity of the entity. This identified information for performing the task is then formatted for use by the user.Type: GrantFiled: August 9, 2019Date of Patent: June 21, 2022Assignee: Google LLCInventors: Tristan Harris, Erwin Can Sar, Timothy Youngjin Sohn, Vijay Umapathy, Jacqueline Amy Tsay, Seth Isaac Glickman
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Patent number: 11361154Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location. And, if the experience is negative, the invention provides automated evaluation and filtering of the feedback information with real-time notifications to selected personnel so the customer's concerns can be addressed immediately so as to rectify the negative experience with personal attention to the consumer, and preserve the client relationship for the future before the customer departs from the service provider or retail sales location.Type: GrantFiled: September 11, 2019Date of Patent: June 14, 2022Assignee: Westwood Capital Partners, Inc.Inventors: Jeffrey L. Wohlwend, Matthew L. Berg