Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location. And, if the experience is negative, the invention provides automated evaluation and filtering of the feedback information with real-time notifications to selected personnel so the customer's concerns can be addressed immediately so as to rectify the negative experience with personal attention to the consumer, and preserve the client relationship for the future before the customer departs from the service provider or retail sales location.

Abstract: A computing device provides a task user interface that includes a first task for a driver a first location associated with the first task of a transport service. The device determines that a current location of the computing device is within a threshold distance or a threshold estimated travel time from the first location and provides a task panel including information specific to the first task, one or more selectable sub-task features, and a selectable feature that the driver selects to indicate that the first task has been completed. The device can receive a user input corresponding to a selection of the selectable feature and provide a second task of the transport service a second location associated with the second task.

Abstract: Systems and method for improved consumer and portable consumer device authentication are disclosed. Such systems and methods may include using dynamic verification values, challenge questions, and consumer notification as ways to prevent fraudulent transactions from being conducted.

Abstract: When sharing events between users, the sharing users and the recipient users often have different relationships with details of the events. An event structurer enables sharing users to share events via a single user interface with recipients and tailor what aspects of the events are shared, thus ensuring the relevant portions of the events are properly presented to new recipients based on their new relationship with the event's details.

Abstract: Described herein are systems and methods for extracting requirements from regulatory content data. The method including: receiving the regulatory content data; classifying an associated type for each citation in the regulatory content data using a trained classifier machine learning model, the classifier machine learning model trained using regulatory content data including expert labelled annotations; splitting citations in the regulatory content data, including determining whether each citation includes more than one requirement; merging one or more citations in the regulatory content data, including identifying child-parent relationships for the citations and merging citations based on conjunctive language; and outputting the citations and their associated type. In a particular case, the types of citations for classification include one of a requirement (REQ), an optional or site-specific requirement (OSR), a description (DSC), and part of another requirement.

Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location and supports the ability to obtain feedback after the customer has left the service provider or retail sales location through follow-up messages.

Abstract: A method and system for filtering service requests by destination and deadline are described. A network computer system receives provider data corresponding to a specified destination and a deadline from a service provider. The network computer system tracks a current location of the service provider through a device equipped with one or more location-based resources and receives request data corresponding to requests for service from users. The network computer system analyzes the request data for each of the requests for service to identify a subset of the requests that are assignable to the service provider based on whether the service provider is able to fulfill the request and travel to the desired destination before the deadline. The network computer system transmits a message to the service provider's device requesting that the service provider fulfill one of the requests for service from the identified subset.

Abstract: A method for calculating sales trend of a product at a store shelf based on crowdsourcing, includes receiving, by a retail store server, availability data of a product measured on a shelf in the retail store from a portable device, where the availability data is in the form of a picture acquired of the product on the shelf, identifying products on the shelf using tags attached to the shelves, calculating sales velocity and sales trends of the product from the identified products, and transmitting the sales velocity and sales trend of the product to one or more third parties' systems in a supply chain of said retail store. Products and their locations on retail store shelves have been cataloged in a product database.

Abstract: Regardless of the production method applied, it is possible for a user to estimate a factor that causes trouble in one of the resources belonging to a resource type. A supporting system refers to management information indicating a production past record of the production system, and displays an overlay chart in which a diagram chart is relatively superimposed on a Gantt chart. The Gantt chart is a chart for a first resource type and has a resource axis and a time axis. The diagram chart is for a second resource type. In the overlay chart, a polygonal line connecting a plurality of points corresponding to a second resource, belonging to the second resource type, is on the Gantt chart, and each point is plotted at a position corresponding to an execution time of a step and a first resource, belonging to the first resource type, related to the step.

Abstract: Systems and methods for generating and rendering interactive analysis are provided. The interactive analysis includes an incident map and heat map that are dynamically changeable based upon selectable incident attributes, filters, or both.

Abstract: A method of task management executes at a computing device having one or more processors and memory. The memory stores one or more programs configured for execution by the one or more processors. There is received a description of a task associated with a user. Upon receipt of the description of the task, one or more entities associated with the task are identified using at least the description of the task and geographic information about the user. Information is identified for performing the task with the at least one respective entity in the one or more entities based upon an identity of the entity. This identified information for performing the task is then formatted for use by the user.

Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location. And, if the experience is negative, the invention provides automated evaluation and filtering of the feedback information with real-time notifications to selected personnel so the customer's concerns can be addressed immediately so as to rectify the negative experience with personal attention to the consumer, and preserve the client relationship for the future before the customer departs from the service provider or retail sales location.

Abstract: A method and system for continual audience synchronization receives user input corresponding to criteria to create a targeted list of people. The system receives user input corresponding to a request to synchronize the targeted list of people with a corresponding audience on each of a number of content delivery networks. The system processes updates to add or remove entries from the targeted list of people based on the one or more criteria. In response to processing the updates, the system accesses each of the content delivery networks, through appropriate application programming interfaces, to update each corresponding audience. When a visitor who matches an entry in the corresponding audience accesses a webpage associated with one of the content delivery networks, the content delivery network selects content associated with the corresponding audience to be presented to the visitor and presents the selected content to the visitor as part of the webpage.

Abstract: A system and method to integrate metric collection with vehicle request fulfillment include obtaining a vehicle request from a vehicle requestor, the vehicle request including one or more vehicle criteria, and obtaining a data request from a data requestor, the data request including one or more data criteria corresponding with vehicle metrics. The method includes suggesting to the vehicle requestor one or more suggested vehicles from a fleet of vehicles based on their match with the one or more vehicle criteria and the one or more data criteria. The method also includes obtaining the vehicle metrics based on usage of one of the one or more suggested vehicles by the vehicle requestor, and providing the vehicle metrics to the data requestor.

Abstract: The present disclosure is directed toward systems, methods, and computer-readable media for determining an impact of digital content by administering a digital survey. In particular, the systems described herein generate a survey administration packet for distribution together with digital content. The survey administration packet causes a respondent client device to perform various functions, including detecting a trigger event and replacing a presentation of digital content with a presentation of a digital survey question. The systems and methods also generate survey results indicating an impact of the digital content based on received digital survey responses.

Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location and supports the ability to obtain feedback after the customer has left the service provider or retail sales location through follow-up messages.

Abstract: According to various aspects of the subject technology, systems and methods for identifying whether for a period of time, the weather is a cause for the consumption cost for a user exceeding a threshold cost. The determination can be made by comparing the received weather sensor data for the period of time to baseline weather data. If the weather is identified to be a cause for consumption cost for the user exceeding a threshold cost for the period of time, then a notification can be generated. The notification can indicate that the consumption cost for the user exceeds the threshold cost for the period of time and that weather is a reason for the consumption cost for the user exceeding the threshold costs. As such, the notification can warn the user that a high bill should be expected, thereby reducing bill shock and ensuing call center calls.

Abstract: The present invention supports the entry of customer experience feedback into the system, which then conducts real-time automated filtering and evaluation of feedback entered by the customer and supports the transmission of real-time notifications to selected personnel based on feedback evaluation in a flexible messaging and workflow system. The present invention supports that ability to obtain constructive feedback, either good or bad, regarding a customer's experience while the customer is still at the service provider or retail sales location. And, if the experience is negative, the invention provides automated evaluation and filtering of the feedback information with real-time notifications to selected personnel so the customer's concerns can be addressed immediately so as to rectify the negative experience with personal attention to the consumer, and preserve the client relationship for the future before the customer departs from the service provider or retail sales location.

Abstract: A system and method of providing information in connection with one or more services on a computing device is described. The system can receive data in connection with a location-based service from a remote system and can programmatically display information about the service on or as part of a user interface of the service application. A system can dynamically display content to instruct a user of the computing device to go to a particular location and to perform a particular task associated with the service based on the user's current condition.

Abstract: A system includes a storage device storing a set of instructions and at least one processor in communication with the storage device. When executing the instructions, the at least one processor is configured to obtain, via a network, rule information for rules for determining alert from a rule library and obtain, via the network, operation data of the on-demand service from a storage medium. The at least one processor may also cause the system to determine whether the operation data is in accordance with the rules for determining alert based on the rule information and determine an alert based on the determination that the operation data is in accordance with the rules for determining alert. The at least one processor may further cause the system to and transmit the alert to be displayed to managers of the on-demand service.