Patents Examined by Backhean Tiv
  • Patent number: 11689486
    Abstract: Embodiments are provided for detecting overlapping topics in a messaging system. In an example system, a plurality of trigger phrases is received, where each trigger phrase is configured to trigger a bot that receives the trigger phrase to select a corresponding topic for conversation. For each trigger phrase, a vector representation is generated. Measures of similarity are generated based at least on the vector representations, where each measure of similarity represents a degree of similarity between a respective pair of vector representations. A topic overlap is detected based on a pair of vector representations having a measure of similarity above a similarity threshold, where the topic overlap indicates two trigger phrases that are overlapping. The topic overlap is provided to an authoring tool that comprises one or more interactive elements to enable a user to change at least one of the two trigger phrases that are overlapping.
    Type: Grant
    Filed: May 13, 2022
    Date of Patent: June 27, 2023
    Inventors: Jonathan Ray Bates, Shoou-Jiun Wang, Jaclyn Ruth Elizabeth Phillips, Tracy My Tuyen Nguyen, Yi Zhang, Thinesh Thangakumar Abimanyu Rathinavelu, Jennifer Olivia Ede
  • Patent number: 11689479
    Abstract: Generating a user unavailability alert in a collaborative environment. An embodiment can include receiving a user input from a user indicating an unavailability of the user. Responsive to the user input, activity of the user in the collaborative environment can be analyzed to identify whether any pending actions are allocated to the user which relate to other people identified by the user's participation in the collaborative environment. Responsive to determining at least one pending action is allocated to the user which relates to at least one other person identified by the user's participation in the collaborative environment, a first message can be generated to be communicated to the at least one other person indicating the unavailability of the user, and the first message can be communicated to the at least one other person.
    Type: Grant
    Filed: November 10, 2017
    Date of Patent: June 27, 2023
    Inventors: Gerard Cunningham, Elaine Hanley, Ronan M. O'Suilleabhain, Fred Raguillat
  • Patent number: 11683284
    Abstract: Techniques for identifying and processing graymail are disclosed. An electronic message store is accessed. A determination is made that a first message included in the electronic message store represents graymail, including by accessing a profile associated with an addressee of the first message. A remedial action is taken in response to determining that the first message represents graymail.
    Type: Grant
    Filed: May 12, 2022
    Date of Patent: June 20, 2023
    Assignee: Abnormal Security Corporation
    Inventors: Rami F. Habal, Kevin Lau, Sharan Dev Sankar, Yea So Jung, Dhruv Purushottam, Venkat Krishnamoorthi, Franklin X. Wang, Jeshua Alexis Bratman, Jocelyn Mikael Raphael Beauchesne, Abhijit Bagri, Sanjay Jeyakumar
  • Patent number: 11671483
    Abstract: A method for offloading services of a sewer application in a network system. The method includes receiving, by a first in-network computation offload instance, a first request packet from a client application, wherein the first request packet includes a first application payload for processing by the server application; generating, by the first instance, a modified request packet that includes the first application payload and first offload information that describes the first instance for use by the server application in coordinating offloading processing to one or more in-network computation offload instances; and transmitting, by the first instance, the modified request packet to the next device in the traffic flow between the client application and the server application, wherein the next device is either (1) a second in-network computation offload instance in the traffic flow between the client application and the server application or (2) the sewer application.
    Type: Grant
    Filed: October 30, 2019
    Date of Patent: June 6, 2023
    Assignee: Telefonaktiebolaget LM Ericsson (publ)
    Inventors: Martin Julien, Ganapathy Raman Madanagopal, Ahsan Javed Awan
  • Patent number: 11671482
    Abstract: A system for migrating a non-tenant-aware local application to a tenant-aware cloud application environment is disclosed to migrate individual modules of the application to instances of the cloud by grouping the modules via common characteristics in partition groups. By grouping modules together by partition group before migrating the modules to cloud instances, modules that share resources can be placed in closer logical proximity to one another in the cloud, modified, or deleted to optimize performance. The information from these modules is processed to create a visualization graph representing information on the cloud. The visualization graph is preferably multilayered so it can display information from different hierarchical layers of a cloud instance.
    Type: Grant
    Filed: May 4, 2021
    Date of Patent: June 6, 2023
    Assignee: Corent Technology, Inc.
    Inventors: Shafiullah Syed, Sethuraman Venkataraman, Edwin Luther Thumma, Sivakumar Chellappan
  • Patent number: 11665114
    Abstract: An information processing apparatus includes an acquirer and a controller. The acquirer acquires a message sent by a user for a task from a communication system. The communication system provides a communication service used by multiple users to send and receive messages via a network. The user is one of the multiple users using the communication service. The controller performs control to inform the user that the message is unsuitable if the message acquired by the acquirer is unsuitable for the task.
    Type: Grant
    Filed: October 15, 2019
    Date of Patent: May 30, 2023
    Assignee: FUJIFILM Business Innovation Corp.
    Inventor: Kenichiro Watanabe
  • Patent number: 11665228
    Abstract: A management device of a storage system, the management devices includes a memory and a processor. The processor coupled to the memory and configured to acquire workload load information and system load information when executing a container, and determine a workload arrangement destination and a replica position of a volume based on the workload load information and the system load information when activating a workload.
    Type: Grant
    Filed: March 3, 2022
    Date of Patent: May 30, 2023
    Inventor: Osamu Shiraki
  • Patent number: 11641384
    Abstract: Disclosed is a system for linking chatbot services and contact center services, and more particularly to a system for linking chatbot services and contact center services, in which a client is allowed to receive a query processing service from at least one of other chatbot servers or other contact center servers without changing a preexisting connection state while being initially connected to a specific chatbot server or a specific contact center server, so that a user can easily use a plurality of query processing services by linking the chatbot servers and contact center servers operated by a plurality of service providers, thereby minimizing the time, efforts and costs of the user who wants to receive the plurality of query processing services through the plurality of service providers.
    Type: Grant
    Filed: August 22, 2022
    Date of Patent: May 2, 2023
    Assignee: MindwareWorks Co., Ltd.
    Inventors: Jae In Lee, Hyun Sun Cho, Seong Kuk Mun, Kyung Taek Park
  • Patent number: 11627202
    Abstract: Systems and methods for throttling requests to web services are disclosed. A system is configured to receive, at a host, one or more requests during a first time period. Each request is for a web service hosted on a backend. The host is one of a plurality of hosts of an application programming interface (API) gateway to receive a plurality of requests for the web services. The system is further configured to: process at least a portion of the one or more requests for the one or more web services; count, by a local counter in a local cache of the host, the one or more requests received at the host during the first time period; compare a local count of the local counter to a local bucket size associated with the host; and provide an instruction to update a remote count of a remote counter based on the comparison.
    Type: Grant
    Filed: June 28, 2022
    Date of Patent: April 11, 2023
    Assignee: Intuit Inc.
    Inventors: Gourav Yadav, Sushanth Kamath A, Dhivya Arumugam, Mohamed Samy Ismail, Anil Kumar Attuluri, Madhavan Narayanan, Gokul Sarangapani, Jason Michael Webb, Karim Lakhani
  • Patent number: 11621984
    Abstract: A method for transmitting data of multimedia content is provided. A packet including a packet header and a packet payload is identified. The packet payload includes an access unit including media data related to the multimedia content and information related to the access unit. Control information for delivery and consumption of the multimedia content is identified. The identified packet is transmitted. The identified control information is transmitted separately from the packet. The control information includes type information related to content in the multimedia content, discovery information related to the content in the multimedia content, and relationship information related to contents in the multimedia content.
    Type: Grant
    Filed: November 12, 2021
    Date of Patent: April 4, 2023
    Inventors: Sung-Oh Hwang, Ji-Eun Keum, Jae-Yeon Song, Sung-Ryeul Rhyu, Kyung-Mo Park
  • Patent number: 11622026
    Abstract: In some embodiments, an electronic device is disclosed for intelligently prefetching data via a computer network. The electronic device can include a device housing, a user interface, a memory device, and a hardware processor. The hardware processor can: communicate via a communication network; determine that the hardware processor is expected to be unable to communicate via the communication network; responsive to determining that the hardware processor is expected to be unable to communicate via the communication network, determine prefetch data to request prior to the hardware processor being unable to communicate via the communication network; request the prefetch data; receive and store the prefetch data prior to the hardware processor being unable to communicate via the communication network; and subsequent to the hardware processor being unable to communicate via the communication network, process the prefetch data with an application responsive to processing a first user input with the application.
    Type: Grant
    Filed: October 8, 2021
    Date of Patent: April 4, 2023
    Assignee: Tealium Inc.
    Inventors: Craig P. Rouse, Harry Cassell, Christopher B. Slovak
  • Patent number: 11621867
    Abstract: A method and apparatus for detecting remote network devices. In one embodiment, the method comprises detecting an event and a) transmitting a message requesting a response from one or more remote network devices, the message comprising a first network identification code, and b) determining whether a response to the message has been received, the response transmitted by a remote network device after receiving the message and determining that the first network identification code matches a second network identification code stored within the remote network device, the response comprising identification information of the remote network device. If c) a response has not been received, terminating the method for detecting remote network devices if a pre-determined time period has elapsed since transmitting the message. If d) a response has been received, storing identification information associated with the responding remote network device and repeating steps a-d until no further responses are received.
    Type: Grant
    Filed: January 8, 2018
    Date of Patent: April 4, 2023
    Inventors: George Seelman, Michael Lamb, Michael Bailey, Jay Stone
  • Patent number: 11616711
    Abstract: A network device may provide heartbeat requests to a plurality of network function producers, and may set states of the plurality of network function producers to suspended based on not receiving responses to the heartbeat requests after a predetermined time. The network device may receive, from a network function consumer, a discovery request requesting identification of network function producers providing a service or with a network function type, and may determine, based on the discovery request, that none of the plurality of network function producers are available based on the states of the plurality of network function producers being set to suspended. The network device may provide, to the network function consumer, a discovery response that includes a list of the plurality of network function producers with status indicators set to active.
    Type: Grant
    Filed: April 4, 2022
    Date of Patent: March 28, 2023
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Violeta Cakulev, Lixia Yan, Timothy Potter, Hossein M. Ahmadi, Ali Imdad Malik, Lalit R. Kotecha
  • Patent number: 11606321
    Abstract: Embodiments include methods for generating automated responses to event feed items in a multiplatform collaboration system. The methods can include receiving event notifications for events generated at a respective application service of a set of applications services, rendering a set of event cards corresponding to the events, and identifying a subset of event cards that include an update to a comment field. Methods include generating, for each event card in the subset of event cards, a comment field and causing the client device to display event cards of the set of event cards in an event feed. Methods include a, in response to a user selecting a reply option in an event card, causing the client device to launch an application platform associated with the application service and generate a response interface including a pre-populated response comment.
    Type: Grant
    Filed: March 31, 2022
    Date of Patent: March 14, 2023
    Inventors: David Wilson, Joshua Carolan
  • Patent number: 11606399
    Abstract: A method for managing cloud service providers (CSPs) includes obtaining, by a CSP management service, CSP user information corresponding to a plurality of users, initiating access to user content in at least a CSP of the CSPs using the CSP user information, after obtaining the CSP user information: obtaining, from a meeting preparation service, a content provide request, wherein the content provide request corresponds to a meeting, in response to the content provide request: obtaining access links to each data object of the user content that corresponds to the meeting, and providing dashboard-ready information to the meeting preparation service, wherein the dashboard-ready information comprises the access links.
    Type: Grant
    Filed: January 21, 2021
    Date of Patent: March 14, 2023
    Assignee: Dell Products L.P.
    Inventors: Vivek Viswanathan Iyer, Benedict Tiong Chee Tay, Loo Shing Tan
  • Patent number: 11606422
    Abstract: Provided are a server for controlling data transmission through a data pipeline, and an operation method thereof. A pipeline control server is configured to create and dispose a data broker including a message queue, between a data source and a data sink according to a registration event of the data sink, and to provision an infra of the data pipeline, and an operation method thereof. A pipeline control server is configured to schedule an operation time point of a data dispersal pipeline that transmits data to a data sink based on an operation event of a data ingestion pipeline that transmits data from a data source to a data broker, and an operation method thereof.
    Type: Grant
    Filed: January 20, 2022
    Date of Patent: March 14, 2023
    Inventors: Seungyeol Hyun, Inki Hwang, Jemin Kim
  • Patent number: 11601380
    Abstract: An object of the present disclosure is to enable reduction of network congestion and concentration of communication on a server side that locally occur at the time of a disaster, an event, or the like and to enable important communication.
    Type: Grant
    Filed: February 7, 2020
    Date of Patent: March 7, 2023
    Inventors: Tetsuya Suzuki, Takayuki Kusakabe
  • Patent number: 11595326
    Abstract: A method for encouraging dialogue between, and promoting transparency of said dialogue, a plurality of telecommunicators is provided. The plurality of telecommunicators may include an end user and an agent. The method includes receiving a request for a dialogue from the end user. The request includes a set of end user log-in credentials associated with the end user. The method further includes identifying the agent associated with a set of agent log-in credentials. The agent may respond to the request. The method also distinguishes the end user from the agent based on the set of end user log-in credentials and the set of agent log-in credentials and then instantiates an instance of telecommunications between the end user and the agent based, at least in part, on the distinguishing. Finally, the method includes monitoring the instantiation and displaying to the agent a live customer sentiment score based on a sentiment model.
    Type: Grant
    Filed: May 6, 2022
    Date of Patent: February 28, 2023
    Assignee: Bank of America Corporation
    Inventors: Maruthi Z. Shanmugam, Nishant H. Shah, Sushil Golani
  • Patent number: 11595451
    Abstract: Methods and apparatus for receiving user meeting control for network conferences. In an embodiment, a method for receiving user meeting controls includes transmitting a request to participate in a network conference. The request includes an identifier. The method also includes receiving meeting controls for use during the network conference. The meeting controls are determined from a policy database based on the identifier.
    Type: Grant
    Filed: December 30, 2020
    Date of Patent: February 28, 2023
    Assignee: Zoom Video Communications, Inc.
    Inventors: James David Martin, Brendan James Ittelson
  • Patent number: 11588910
    Abstract: Implementations offload visual frames from a client device to a gateway or edge device for processing. The client device can receive streaming visual frames and a request to process the visual frames using a data service. The client device can offload visual frames to a gateway or edge device preloaded with a resource that corresponds to the requested data service. After the gateway or edge device processes the visual frames using the resource, the processed visual frames can be returned to the client device. In implementations, the offload device and client device are situated in a network such that a latency for the offload communications supports real-time video display. A gateway device manager can locate a gateway connected to the client device, and resources can be deployed (or the gateway can be prepopulated) so that the device can perform gateway services and edge processing services for the client device.
    Type: Grant
    Filed: March 14, 2022
    Date of Patent: February 21, 2023
    Assignee: Meta Platforms Technologies, LLC
    Inventors: Arun Thulasi, Pranav Saxena