Patents Examined by Brock E Turk
  • Patent number: 11961082
    Abstract: Methods and apparatus consistent with the present disclosure allow a customer or payor to select from a plurality of nearby vendors or payees when a computing device of the payor is physically close to electronic devices of the payees. Payee devices and locations of those payee devices may be identified and displayed on a display of a payor device. Once displayed, a specific payee device may be selected by the customer and an order for a product or service may be sent to the selected payee device from the payor device. After the product or service has been provided to the customer, information that confirms that purchase may be sent to any of the selected payee device, the payor device, or a payment processing computer and funds to pay for the product or service may be deposited into an account of the payee based on the confirmation.
    Type: Grant
    Filed: January 20, 2023
    Date of Patent: April 16, 2024
    Assignee: 423 Enterprises, LLC
    Inventor: Patrick L. Murray
  • Patent number: 11941640
    Abstract: Prioritizing a customer service agent's responses to customer messages. In one form, an expected response time target is determined based on a time interval between sending an agent response and receiving a customer response from a particular customer. In other forms, other objective factors, such as message intervals, customer properties, and message properties, are used to determine the expected response time target. In yet other forms, a customer conversation can be automatically closed if the customer does not respond within a predetermined maximum time interval.
    Type: Grant
    Filed: September 27, 2018
    Date of Patent: March 26, 2024
    Assignee: Quiq, Inc.
    Inventors: Michael A. Myer, Andrew Jenkins
  • Patent number: 11935015
    Abstract: This application relates to a data processing method performed by a computer device. The method includes: for each block of a plurality of blocks in a first block file of a blockchain platform, detecting a to-be-maintained transaction record in the block; selecting, from a hash tree of the block, nodes used for proving that the transaction record belongs to the block; constructing a node maintenance tree according to the selected nodes; storing the transaction record at a corresponding leaf node of the node maintenance tree; migrating an association between a block head of the block and the node maintenance tree storing the transaction record from the first block file to a second block file, the block head of the block being adjacent to a block head of a previous block in the second block file; and deleting the first block file after the update processing for each block is completed.
    Type: Grant
    Filed: January 4, 2023
    Date of Patent: March 19, 2024
    Assignee: TENCENT TECHNOLOGY (SHENZHEN) COMPANY LIMITED
    Inventor: Changhui Liu
  • Patent number: 11928653
    Abstract: Wait times at ATMs may undermine the utility of these self-service machines. ATMs are configured to provide faster self-service kiosks that allow users to quickly perform common financial transactions. However, it has been increasing common for users to have to wait on a line to access an ATM. Apparatus and methods are provided for a smart card that stages transactions by capturing the amount, pin and other necessary information on the smart card itself, before the user begins interacting with the ATM. Information captured by the smart card may be transferred to ATM when the smart card is inserted into ATM. The user does not provide the ATM with any additional information after inserted the smart card into the ATM, thereby improving the transaction processing efficiency of the ATM and enhancing user satisfaction.
    Type: Grant
    Filed: May 23, 2020
    Date of Patent: March 12, 2024
    Assignee: Bank of America Corporation
    Inventor: Saurabh Gupta
  • Patent number: 11875343
    Abstract: Examples described herein relate to apparatuses and methods of providing automated teller machine (ATM) security. A method includes detecting, by the ATM, an intruder proximate the ATM using sensed detection information, determining intruder type information based on the sensed detection information, transmitting the intruder type information to a provider computing system, receiving an instruction to use a level of security defense measure based on the intruder type information, using the level of security defense measure, monitoring a movement of the intruder in response to the level of security defense measure, and in response to the movement of the intruder, determining whether to use an increased level of security defense measure.
    Type: Grant
    Filed: September 13, 2021
    Date of Patent: January 16, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventor: Dennis E. Montenegro
  • Patent number: 11869073
    Abstract: The technology described includes an adaptive probability matrix that creates a notification schedule. The schedule can be used to send reminders to users to press a physical, connected device/button, that when pressed or clicked, causes money to be transferred according to a set of rules (i.e., a “one-click” transfer of funds).
    Type: Grant
    Filed: September 1, 2021
    Date of Patent: January 9, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Sang Woo Choi, Timothy Davison, Garrett Rielly Rapport
  • Patent number: 11842404
    Abstract: A computer-implemented method includes receiving from a telemetric apparatus carried by a first vehicle an identity of an operator of the first vehicle and kinematic data characterizing movement and first location of the first vehicle. At least one weather condition associated with the first location is received from a source of environmental data. At least one of terrain geometry of the first location, road speed limit at the first location, vehicle-to-infrastructure (V2I) data generated by an instrument proximate the first location, and vehicle-to-vehicle (V2V) data generated by an instrument proximate the first location is received from a source of location-specific data. The data received by the first communication device is stored in a database. Data from the database is provided to at least one entity.
    Type: Grant
    Filed: December 30, 2019
    Date of Patent: December 12, 2023
    Assignee: SPEEDGAUGE, INC.
    Inventors: Christopher J. Carver, Kevin Wolsey
  • Patent number: 11842300
    Abstract: A system and computer-implemented method detect and act upon operator reliance to vehicle alerts. The system and method include receiving user profile data of an operator that includes a baseline of at least one driving activity aided by activation of an alert from a feature of an Advanced Driver Assistance System (ADAS). The system and method may include receiving historical ADAS alert frequency data including a history of at least one driving activity aided by activation of the alert from the ADAS feature. The system and method may compare the user profile data with the historical ADAS alert frequency data, determine a reliance level based upon the comparing, and set at least a portion of an operator profile associated with the operator with the reliance level. As a result, a risk averse driver, and/or proper responsiveness to vehicle alerts may be rewarded with insurance-cost savings, such as increased discounts.
    Type: Grant
    Filed: August 13, 2020
    Date of Patent: December 12, 2023
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Kristopher Keith Gaudin, Andrew Joseph Zeglin, Joseph Harr, Aaron Williams, Craig Cope
  • Patent number: 11715108
    Abstract: A computer system includes a processor programmed to process a first web page to identify a hyperlink contained thereon. The hyperlink includes a link to a second web page. The processor performs natural language processing on the first web page to determine one or more context word tokens and on the second web page to determine a context of the second web page. The processor also applies a context relevant tag to the hyperlink to generate a tagged hyperlink. The processor maps at least one of the context word tokens to the context relevant tag applied to the hyperlink and generates a transaction score for the tagged hyperlink.
    Type: Grant
    Filed: July 19, 2021
    Date of Patent: August 1, 2023
    Inventors: Sachin Kumar Singh, Kaushal Naveen Shetty, Venkata Satya Sivajee Pinnamaneni
  • Patent number: 11710128
    Abstract: Apparatuses, systems, methods, and computer program products are presented for mobile device based identity verification. An apparatus includes a data module configured to receive sensor data from a hardware device associated with a user. An apparatus includes a transaction module configured to receive transaction data associated with a transaction. An apparatus includes a verification module configured to verify an identity of a user making a transaction based on received sensor data. A transaction may be allowed in response to verifying a user's identity.
    Type: Grant
    Filed: October 15, 2018
    Date of Patent: July 25, 2023
    Assignee: MX TECHNOLOGIES, INC.
    Inventors: Brandon Dewitt, John Ryan Caldwell, Ryan McBride, William Nathan Caldwell
  • Patent number: 11663580
    Abstract: In certain embodiments, location-based activation of card identifiers may be facilitated. In some embodiments, an electrophoretic display card may store a set of location-specific card identifiers, where each card identifier of the set is associated with (i) an account of a user and (ii) creation location information indicating a device location of the user at a creation time of the card identifier. In response to being powered by a user device, the card may initiate wireless communication with the user device. The card may determine a device location of the user device, select a card identifier from the set of card identifiers that matches the device location, and switch a state of the card identifier to an active state to enable transaction processing for the card identifier. In some embodiments, the card may cause the active card identifier to be presented on an electrophoretic display of the card.
    Type: Grant
    Filed: March 5, 2021
    Date of Patent: May 30, 2023
    Assignee: Capital One Services, LLC
    Inventors: Varun Gupta, Amanda Sneider, Allison Fenichel
  • Patent number: 11580546
    Abstract: Methods and apparatus consistent with the present disclosure allow a customer or payor to select from a plurality of nearby vendors or payees when a computing device of the payor is physically close to electronic devices of the payees. Payee devices and locations of those payee devices may be identified and displayed on a display of a payor device. Once displayed, a specific payee device may be selected by the customer and an order for a product or service may be sent to the selected payee device from the payor device. After the product or service has been provided to the customer, information that confirms that purchase may be sent to any of the selected payee device, the payor device, or a payment processing computer and funds to pay for the product or service may be deposited into an account of the payee based on the confirmation.
    Type: Grant
    Filed: August 21, 2020
    Date of Patent: February 14, 2023
    Assignee: 423 Enterprises, LLC
    Inventor: Patrick L. Murray
  • Patent number: 11574290
    Abstract: This application relates to a data processing method and apparatus, a computer device, and a storage medium. The method includes: detecting, for each block in a first block file, a to-be-maintained transaction record in the block; selecting, from a hash tree of the block, nodes used for proving that the transaction record belongs to the block; constructing a node maintenance tree according to the selected nodes; storing the transaction record at a corresponding leaf node of the node maintenance tree; updating an association between a block head of the block and the node maintenance tree storing the transaction record to a second block file, the block head of the block being adjacent to a block head of a previous block in the second block file; and deleting the first block file after the update processing for the each block is completed. The solutions of this application can save storage resources.
    Type: Grant
    Filed: January 12, 2021
    Date of Patent: February 7, 2023
    Assignee: TENCENT TECHNOLOGY (SHENZHEN) COMPANY LIMITED
    Inventor: Changhui Liu
  • Patent number: 11501277
    Abstract: A computerized method for providing an interactive graphical user interface (GUI) to a user on a display of a mobile device. The method interacts with the user to obtain information about a first payment account and a second payment account. The method aggregates parameters of the first payment account and the second payment account on a unified GUI on the mobile device. The method further monitors transactions of the first payment account and the second payment account. When a particular transaction conducted by the first payment account includes parameters associated with the second payment, the method identifies that particular transaction and presents a confirmation GUI screen to the user to confirm using the second payment account instead.
    Type: Grant
    Filed: November 22, 2018
    Date of Patent: November 15, 2022
    Assignee: VISA INTERNATIONAL SERVICE ASSOCIATION
    Inventors: Prithviraj Choudhury, Anup Tripathi, Shipra Jha, Claudia Wyatt
  • Patent number: 11321670
    Abstract: A location-based system that is able to match job seekers with employers based on the geographic location detected by the job seeker's mobile phone and the location of the work in the job posting. This system may be used by employers to fill an urgent need, such as an upcoming event or shift occurring in days or hours. In some embodiments, the system automatically selects job seekers for employers based on a rating system for job seekers; the rating system may be based on surveys performed by employers regarding the job seeker's performance in previous job postings.
    Type: Grant
    Filed: September 27, 2018
    Date of Patent: May 3, 2022
    Assignee: CATCH A SHIFT, LLC
    Inventors: Thomas Cirrincione, Alfredo Anaya
  • Patent number: 11276046
    Abstract: A system, method, and computer-readable medium for performing a payment tracking operation. Factors, that include input, features and attributes of various customers are received and processed. The processing includes imputing, deleting and converting the factors for further refinement for machine learning. The machine learning processes the factors using succeeding layers that include random forest to categorize customers, multivariate regression to determine which factors have the greatest effects on payment. In addition, a recurrent neural network approach is used to further refine the factors and provide a more accurate analysis.
    Type: Grant
    Filed: October 16, 2018
    Date of Patent: March 15, 2022
    Assignee: Dell Products L.P.
    Inventor: Venkata Chandra Sekar Rao
  • Patent number: 11238518
    Abstract: A system, method and computer program product provide for intervening in a financial transaction to discourage a bad decision by a customer. An execution decision by a customer is analyzed. A cautionary rule that is violated by the execution decision is identified. A suggestion in a personally persuasive persona presented on at least one user interface device to the customer.
    Type: Grant
    Filed: December 14, 2017
    Date of Patent: February 1, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Ravi Kumar Gokanakonda, Rameshchandra Bhaskar Ketharaju, Aravind Sastry Nudurupati, Venkata Rajesh Babu Evani
  • Patent number: 11200613
    Abstract: Systems and methods for autonomous delivery management are disclosed. In various embodiments, the system includes one or more processors and a memory storing instructions which, when executed by the processor(s), cause the autonomous delivery management system to provide a user interface for a customer to enter subscription information, receive subscription information from the user interface where the subscription information includes an item and a time interval for regularly delivering the item to the customer, store the subscription information, determine a handling itinerary for the item that includes delivery of the item in compliance with the time interval, and communicate instructions to an autonomous vehicle based on the handling itinerary.
    Type: Grant
    Filed: October 12, 2018
    Date of Patent: December 14, 2021
    Assignee: NURO, INC.
    Inventors: David Ferguson, Jiajun Zhu, Cosimo Leipold, Pichayut Jirapinyo, Nan Ransohoff
  • Patent number: 11144988
    Abstract: The technology described includes an adaptive probability matrix that creates a notification schedule. The schedule can be used to send reminders to users to press a physical, connected device/button, that when pressed or clicked, causes money to be transferred according to a set of rules (i.e., a “one-click” transfer of funds).
    Type: Grant
    Filed: November 28, 2018
    Date of Patent: October 12, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Sang Woo Choi, Timothy Davison, Garrett Rielly Rapport
  • Patent number: 11120121
    Abstract: Examples described herein relate to apparatuses and methods of providing automated teller machine (ATM) security. A method includes detecting, by the ATM, an intruder proximate the ATM using sensed detection information, determining intruder type information based on the sensed detection information, transmitting the intruder type information to a provider computing system, receiving an instruction to use a level of security defense measure based on the intruder type information, using the level of security defense measure, monitoring a movement of the intruder in response to the level of security defense measure, and in response to the movement of the intruder, determining whether to use an increased level of security defense measure.
    Type: Grant
    Filed: December 10, 2018
    Date of Patent: September 14, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventor: Dennis E. Montenegro