Abstract: A system and method are provided for viewing a data dictionary's structure. The system includes a processor coupled to a database and a display. The processor determines all lexical nodes of a retrieved data dictionary that includes terms and term definitions, then parses each term's definition. Next, the processor determines dependencies of each lexical node based on the parsed definitions and the terms associated with the other lexical nodes, and generates a lexical graph based on the determined lexical nodes and the determined dependencies. Then, at least a portion of the generated lexical graph is presented on the display.

Abstract: A method of forming a solution-based search query from a symptom-based search query for searching a solution-based document database is presented. A user query comprised of perceived symptom-based search terms is preprocessed to remove extraneous terms. The remaining search query is evaluated to identify symptom-based terminology. The symptom-based terminology is used to access a synonym database which matches the symptom-based search term with a solution-based search term. The solution-based search term is substituted into the original search term and the solution-based search query is entered into a search engine for identification of solution-based documents.