Patents Examined by Crystol Stewart
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Patent number: 11935011Abstract: A notification system and method that allows a user to be placed on a waiting list, disclosing only the personal information the user chooses to disclose, and receive updates or other information relating to his status on the waiting list through a personal communication device. A timekeeping system and method generates time in and time out record entries based upon a display code presented the personal communication device. A form data aggregation system and method consolidates inputted information from multiple applications on the personal communication device.Type: GrantFiled: December 23, 2020Date of Patent: March 19, 2024Inventor: Alan West
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Patent number: 11922338Abstract: A device, system and method for providing ancillary objects from a cache and/or for providing categorized provider objects is provided. One or more servers receive a flight object representing a flight and search an ancillary object cache for predetermined ancillary objects associated with previous flights similar to the flight. When one or more of the predetermined ancillary objects, associated with at least one previous flight similar to the flight, are found at the ancillary object cache, a requesting device is provided with a response corresponding to the flight object and the one or more of the predetermined ancillary objects associated with the at least one previous flight similar to the flight. The flight objects and the ancillary objects may be assembled into provider objects which are provided to the requesting device. The provider objects may be categorized based on provider object categorization criteria associated with the requesting device.Type: GrantFiled: December 10, 2019Date of Patent: March 5, 2024Assignee: AMADEUS S.A.S.Inventors: Fadi Akrimi, Olivier Amadieu, Lorenzo Baldacchini, Modou Mamoune Diene, Louis Harnay, Krishna Padmanabhan, Jerome Vernet, Thibaut Giacomel, Nikita Nanda, Julien Renaud Starozinski
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Patent number: 11893544Abstract: Aspects discussed herein may relate to methods and techniques for automatically generating a test drive schedule for a user based on known inventory, user preferences, demographic information, employee availability, and other factors, as well as detecting conflicts and rescheduling test drives in response to those conflicts. This may allow for easier access to test drives for the consumer, which may promote more test drives and higher resultant sales, as well as allowing for rescheduling in advance of conflicts, which may reduce lost consumers due to test drives that were conflicted.Type: GrantFiled: September 14, 2021Date of Patent: February 6, 2024Assignee: Capital One Services, LLCInventors: Vishwanath Hiremath, Satish Chikkaveerappa, Ponnazhakan Subramanian
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Patent number: 11887030Abstract: The inventive system and method address a long felt need for enhancing the efficiency of systems in the interactive conveyance industry for goods and services by providing for the filtering, selection and securing of conveyance services in accordance with one or more of client and representative preferences in substantially real time.Type: GrantFiled: August 9, 2021Date of Patent: January 30, 2024Assignee: TELEPORT MOBILITY, INC.Inventors: Alexis DaCosta, Vince Coletti
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Patent number: 11869021Abstract: Segment valuation techniques usable in a digital medium environment are described. To do so, a segment valuation system first identifies the attributes that are significant in achievement of a desired metric (e.g., conversion) and then values segments based on those significant attributes. Attributes are selected from the trained model based on significance of those attributes towards achieving the desired metric. A valuation of a segment may then be calculated based on the valuations of these attributes. For example, inclusion of the selected attributes within a segment, and the valuations of those selected attributes, is then used by the segment valuation system to generate data describing a value of the segment towards achieving the metric.Type: GrantFiled: October 18, 2021Date of Patent: January 9, 2024Assignee: Adobe Inc.Inventors: Kourosh Modarresi, Jamie Mark Diner, Elizabeth T. Chin, Aran Nayebi
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Patent number: 11861624Abstract: A method for automatically providing virtual support is provided. The method may include determining a level of experience associated with the end-user and members of a support personnel for a computer application. The method may further include, in response to detecting one or more first actions on the computer application, automatically generating and providing support instructions based on virtual support documentation to an end-user based on the one or more first actions and based on the level of experience associated with the end-user. The method may further include, in response to detecting one or more second actions on the computer application, automatically determining a match between a member of the support personnel and the end-user based on the level of experience associated with the end-user and the member of support personnel.Type: GrantFiled: March 16, 2021Date of Patent: January 2, 2024Assignee: International Business Machines CorporationInventors: Ratnakumar Vadapalli, Venkata Vara Prasad Karri, Sampath Kumar Pulupula Venkata, Madhukar Hari Kishan Gobbi, Lakshmi Kiran Nagireddi
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Patent number: 11861518Abstract: System derives training change factors for services provided for training product user, priority assigned to training service ticket initiated by training product user, times of service ticket interactions associated with training service ticket, and/or age of training service ticket, and also for times of states of training service ticket. System uses training service ticket and training change factors to train change-based machine-learning model to predict change-based training probability that training product user escalated service for training service ticket. System derives change factors for services provided for product user, priority assigned to service ticket initiated by product user, times of service ticket interactions associated with service ticket, and/or age of service ticket, and also for times of states of training service ticket.Type: GrantFiled: June 29, 2020Date of Patent: January 2, 2024Assignee: SupportLogic, Inc.Inventors: Zach Riddle, Andrew Langdon, Poonam Rath, Charles Monnett, Lawrence Spracklen
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Patent number: 11836770Abstract: The disclosed embodiments include systems and methods to process an eyewear order. In one embodiment, the method includes obtaining order information indicative of an order to assemble an eyewear at an eyewear processing facility, where the order is first received at an order origination facility remote from the processing facility. The method also includes determining a status of the order. The method further includes generating an up-to-date invoice of the order if the eyewear is ready for shipping. The method further includes generating an electronic file comprising the order information and the up-to-date invoice of the eyewear.Type: GrantFiled: March 30, 2018Date of Patent: December 5, 2023Assignee: Essilor InternationalInventor: Michael Filipovich
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Patent number: 11816612Abstract: Various embodiments are disclosed for predicting true demand of network services that impose usage constraints. A computing environment may be configured to provide a network service for a user account, where a usage constraint for the network service is imposed on the user account. A truncated usage distribution of the network service may be generated based on usage history data. A demand curve of the network service may be generated for the user account, where the demand curve comprises at least a portion of the truncated usage distribution and a predicted usage of the at least one network service beyond the usage constraint. One or more actions may be performed based on the demand curve, such as increasing the usage constraint.Type: GrantFiled: March 18, 2020Date of Patent: November 14, 2023Assignee: AMAZON TECHNOLOGIES, INC.Inventors: Abhinav Maurya, Andrew C. Becker
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Patent number: 11810031Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.Type: GrantFiled: January 29, 2021Date of Patent: November 7, 2023Assignee: Salesforce, Inc.Inventors: Puneet Dhaliwal, Niv Garber, D. Dustin Breese, Prithvi Krishnan Padmanabhan, Kara Carreri, Rahul Mehta, Raghav Abboy, Yongbo Zuo, Abraham Reyes
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Patent number: 11810015Abstract: Described in detail herein is a forecasting system. In one embodiment, the system can generate forecast data for the amount of labor and physical objects needed at various facilities.Type: GrantFiled: April 21, 2020Date of Patent: November 7, 2023Assignee: WALMART APOLLO, LLCInventors: Timothy Ryan Hodges, Christopher Wade Spencer
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Patent number: 11810033Abstract: Described herein is a computer implemented method. The method comprises receiving, from a server application, project data defining a plurality of tasks and a plurality of iterations, each iteration having a start time and an end time and displaying, on a display, a timeline graphical user interface including a plurality of task timelines, each task timeline corresponding to one of the plurality of tasks. The method further comprises detecting a first user input, the first user input associated with a particular task and, in response to detecting the first user input, displaying a plurality of available drop zones in the particular task's timeline, each available drop zone corresponding to an available iteration, an available iteration being an iteration that the particular task can be assigned to.Type: GrantFiled: September 29, 2021Date of Patent: November 7, 2023Assignees: ATLASSIAN PTY LTD., ATLASSIAN US, INC.Inventors: Shuchen Tian, Henry Su, Daniel Craig Annesley, Amy Elizabeth Connell, Albert Kavelar
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Patent number: 11790380Abstract: A method and system for analyzing interactions (for example between a person and an organization) may include for a number of series of interactions (which may be termed journeys), each interaction represented by a channel and a reason, iterating over the series of interactions by selecting initial information including an interaction subset including one or more interactions, and if there is a set of interaction series among the series of interactions meeting certain conditions, adding an interaction to the interaction subset and determining in a recursive fashion if for the interaction subset, there is a subset among the set of interaction series meeting the conditions which also meet the conditions. Conditions may include a threshold average rating for the set of interaction series, and a threshold number of interaction series in which the interaction subset is found.Type: GrantFiled: November 10, 2022Date of Patent: October 17, 2023Assignee: Nice Ltd.Inventors: Yuval Shachaf, Gennadi Lembersky, Roy Klein
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Patent number: 11727523Abstract: The technology relates to facilitating transportation services between a user and a vehicle having an autonomous driving mode. For instance, one or more server computing devices having one or more processors may information identifying the current location of the vehicle. The one or more server computing devices may determine that the user is likely to want to take a trip to a particular destination based on prior location history for the user. The one or more server computing devices may dispatch the vehicle to cause the vehicle to travel in the autonomous driving mode towards a location of the user. In addition, after dispatching, the one or more server computing devices sending a notification to a client computing device associated with the user indicating that the vehicle is currently available to take the passenger to the particular destination.Type: GrantFiled: November 17, 2021Date of Patent: August 15, 2023Assignee: Waymo LLCInventors: Christopher Paul Urmson, Peter Colijn, Dmitri A. Dolgov, Nathaniel Fairfield, Salil Pandit, Nirmal Patel, Ryan Powell, Min Li Chan
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Patent number: 11720837Abstract: Systems and methods including one or more processors and one or more non-transitory storage devices storing computing instructions configured to run on the one or more processors and perform: receiving a request to generate one or more schedules for one or more drivers; determining one or more respective day cab schedules for each respective day cab driver of the one or more drivers; assigning one or more permanent drivers of the one or more drivers to one or more permanent tractors; assigning at least one driver of one or more remaining drivers of the one or more drivers to at least one tractor using a first set of rules; generating the one or more schedules for the one or more drivers; and coordinating displaying the one or more schedules for the one or more drivers on an electronic device of a user. Other embodiments are disclosed herein.Type: GrantFiled: January 31, 2021Date of Patent: August 8, 2023Assignee: WALMART APOLLO, LLCInventors: Kunlei Lian, Ming Ni, Mingang Fu
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Patent number: 11714404Abstract: A board production management device configured to manage a board production line including an initial notification section configured to issue notification information including at least one of a contents of an error cause or a contents of countermeasures when the error cause that requires countermeasures occurs at the board production line; and an escalation notification section configured to issue the notification information after escalating in a case in which the error cause is not resolved after a specified time has elapsed since the error cause occurred. Accordingly, because when the specified time has elapsed, a notification is issued as escalating the notifyee or escalating the contents of countermeasures to resolve error causes more effectively, and compared to conventional technology in which only re-notification of the occurrence of the error cause is performed, notification is performed more efficiently, enabling an error cause that requires countermeasures to be resolved more quickly.Type: GrantFiled: July 27, 2016Date of Patent: August 1, 2023Assignee: FUJI CORPORATIONInventors: Daisuke Kato, Yukitoshi Morita
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Patent number: 11704620Abstract: Provided is an estimating system including: at least one memory configured to store computer program code; and at least one processor configured to access said at least one memory and operate according to said computer program code, said computer program code including: via point acquisition code configured to cause the at least one processor to acquire a position of a via point, wherein the route is a path followed by a mobile object when the mobile object moves toward a destination; staying time period code configured to cause the at least one processor to estimate, based on the position of the via point, a staying time period; and arrival time code configured to cause the at least one processor to estimate, by including the staying time period, an arrival time of the mobile object at the destination.Type: GrantFiled: June 4, 2020Date of Patent: July 18, 2023Assignee: Rakuten Group, Inc.Inventors: Mohamed Reda Elsayed Mohamed, Jeremiah Luke Anderson
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Patent number: 11694258Abstract: Systems and methods of the present disclosure may collect data associated with a user activity. The data may be transmitted from an app running on a computing device with a user account authenticated by the computer-based system. The system may calculate a carbon footprint of the user activity based on the data associated with the user activity. An amount of carbon credits may be assigned to a user account authenticated with the computer-based system based on the calculated carbon footprint of the user activity. A transaction may be written to a blockchain retiring the amount of carbon credits in response to a request to offset a carbon footprint.Type: GrantFiled: October 19, 2020Date of Patent: July 4, 2023Assignee: Tergo, LLCInventors: Thuy Ngoc Nguyen, Piotr Boleslaw Koszmider
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Patent number: 11687855Abstract: Producing media content such as films, television shows, commercials, and other formats requires aggregating a large number of resources before, during, and after filming. A method of production scheduling that directly connects to real-time accessible marketplace resources (labor, equipment, services) to help producers find and hire the equipment, creative services, and human capital needed to produce a film or other audiovisual media is disclosed. This method helps producers schedule and book the resources they need to produce content. The resources are tied to a smart timeline that synchronizes production schedule changes against available resources. The method also alerts suppliers and producers of any changes to the production timeline.Type: GrantFiled: October 20, 2021Date of Patent: June 27, 2023Assignee: Showrunnr, Inc.Inventor: Sean Douglas Cooney
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Patent number: 11657343Abstract: A method and system for identifying and providing access to a user capable of performing medical services. The method includes receiving a message from a first device of a first user, the message including a request and digital authorization data associated with the first user, identifying, within a proximity of a first location of the first device, a second device of a second user capable of performing an action associated with the request, determining whether the second user provided agreement to perform the action, communicating the digital authorization data to the second device of the second user responsive to determining that the second user provided the agreement, and instructing, responsive to determining that the second user provided the agreement, a vehicle to transport the second user from a second location of the second device to the first location.Type: GrantFiled: March 31, 2021Date of Patent: May 23, 2023Assignee: TOYOTA MOTOR NORTH AMERICA, INC.Inventor: Masashi Nakagawa