Patents Examined by David Rines
  • Patent number: 10002336
    Abstract: A change management system may use a phased status indicator that may illustrate several phases of a change request and a current status for each phase of a change management lifecycle. Additionally, a group of change requests may be displayed in a linked manner showing various relationships between change requests. The status indicator and linked display may be used together or separately to illustrate the status of various change requests and within interactive displays of change request data.
    Type: Grant
    Filed: September 23, 2013
    Date of Patent: June 19, 2018
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Thomas Keane, Marisol Ontaneda, Thomas N. Martino, Nigel Graham Cain
  • Patent number: 9886676
    Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided for determining successful practices of insurance representatives. In one embodiment, this may include identifying one or more successful insurance representatives and determining the business practices they use that are correlated to success.
    Type: Grant
    Filed: March 13, 2013
    Date of Patent: February 6, 2018
    Assignee: Liberty Mutual Insurance Company
    Inventors: Tracy Bos, Michael Hjort
  • Patent number: 9886722
    Abstract: A method of purchasing and selling insurance includes transmitting property information, having the property information analyzed, modifying at least one quotation calculation underwriting rule based on the analysis of the information, creating an insurance pricing model based on the modified underwriting rule, transmitting and receiving the insurance quote, and purchasing insurance via computer. A method for modifying insurance coverage including transmitting property information and existing policy information to a first insurance provider, generating a document directed to a second insurance provider authorizing cancellation of the existing insurance policy and directing the second insurance provider to remit a refund payment.
    Type: Grant
    Filed: November 27, 2000
    Date of Patent: February 6, 2018
    Assignee: Esurance Insurance Services, Inc.
    Inventors: Huyen K. Bui, Jeffrey Lewis Goodman, Bennet Harvey, Donald Holm, Hans S. Johansen, Moncef Klouche, Alex Lerner, Patrick Traichal, David Zona
  • Patent number: 9805321
    Abstract: A system and method are configured to perform eco score analytics for an energy program associated with potential targets. A factor profile initiator determines categories and subcategories of parameters to be included in a model for the energy program based on attributes of the energy program. The model is built and used to determine eco scores for the potential targets. The eco scores estimate propensity of the potential target to participate in the energy program. A campaign engine determines ranking of the scores and a subset of the potential targets are selected as targets for the energy program based on the rankings.
    Type: Grant
    Filed: October 6, 2011
    Date of Patent: October 31, 2017
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventor: Gregory Sean Guthridge
  • Patent number: 9785477
    Abstract: A system, method and program product for providing a policy hierarchy usable in an enterprise system having at least one computer cluster. A request is sent to a jurisdictional authority for requesting that a resource be added to the computer cluster of the enterprise system. Following predetermined rules, the jurisdictional authority determines if the addition of said requested resource to said computer cluster is to be allowed. If the addition is determined to be allowed by the jurisdictional authority, the requested resource is added to the computer cluster by a computer cluster manager.
    Type: Grant
    Filed: June 5, 2006
    Date of Patent: October 10, 2017
    Assignee: International Business Machines Corporation
    Inventors: Rhonda L. Childress, David B. Kumhyr, Michael J. Spisak
  • Patent number: 9760841
    Abstract: A method, a system, and a computer-program product for providing a unified connectivity to a plurality of business processes are disclosed. A plurality of business processes for connection to a server are provided. A uniform configuration connection assembly for connecting the plurality of business processes to the server is generated. The uniform configuration connection assembly is configured based on at least one profile corresponding to at least one business process in the plurality of business processes and contains at least one connectivity artifact for performing at least one connectivity task for at least one business process in the plurality of business processes. At least a portion of the plurality of business processes to the server is connected based on the generated uniform configuration connection assembly.
    Type: Grant
    Filed: December 20, 2012
    Date of Patent: September 12, 2017
    Assignee: SAP SE
    Inventors: Michael Acker, Alexander Wachter, Daniel Walz, Marc Noe, Hong-Nghiep Phan, Omar-Alexander Al-Hujaj, Sasan Memar-Zahedani, Michael Kraemer, Thomas Weiss, Masoud Aghadavoodi Jolfaei
  • Patent number: 9754339
    Abstract: A system and method configured for a dynamic sorting scheme is disclosed. The method may comprise receiving a mailing data corresponding to multiple mailing pieces, analyzing the mailing data based on an intended geographic destinations of the multiple mailing pieces and determining multiple geographic location groupings, filtering the mailing data into the multiple geographic location groupings, selecting a number of product type groupings based on product information of the multiple mailing pieces, electronically sorting the multiple mailing pieces based on mail qualifier criteria, determining a processing schedule of available sorting equipment and personnel for processing the multiple mailing pieces, simulating the processing of the multiple mailing pieces using the processing schedule, adjusting the processing schedule based on a result of the simulating the processing of the multiple mailing pieces, and sorting the multiple mailing pieces into multiple processing jobs.
    Type: Grant
    Filed: June 27, 2013
    Date of Patent: September 5, 2017
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Ed Buser, John Cary, Sean Nestler, Nilesh Sonwane, Harish Sundaram, Nilesh Wani
  • Patent number: 9747560
    Abstract: A system and method of combining independent demand forecast streams. Demand data is extracted from each of the demand forecast streams. The extracted data is combined based on one or more criteria to yield a single resultant demand data set. The resultant demand data set is released for supply network planning rather than any original forecast data stream.
    Type: Grant
    Filed: July 13, 2005
    Date of Patent: August 29, 2017
    Assignee: SAP SE
    Inventors: Thomas John, Konrad Traeger, Newsha Eftekhari
  • Patent number: 9740823
    Abstract: A computer-implemented method is disclosed. The method includes obtaining location-time data automatically generated by a mobile electronic device associated with a healthcare provider, correlating the location-time data with a location of a healthcare patient, and using the location-time data to bill for care of the healthcare patient by the healthcare provider.
    Type: Grant
    Filed: June 30, 2008
    Date of Patent: August 22, 2017
    Inventor: Earl Edward Breazeale, Jr.
  • Patent number: 9727829
    Abstract: Systems and methods are provided to schedule clinical tasks involving multiple sub-tasks and multiple resources in a clinical enterprise. An example method includes identifying a slot for a task defined by a task duration and one or more resources, the task including a plurality of sub-tasks, each sub-task having a sub-task duration utilizing one or more of the one or more resources, wherein each sub-task to be performed consecutively based on resource constraints; selecting a time slot for the task based on resource availability, the plurality of sub-tasks in the task, and a duration associated with each sub-task, wherein resource availability information is obtained from a clinical information system, and wherein each resource is scheduled only for one or more sub-tasks in which the resource is involved; displaying the schedule including the task and the plurality of sub-tasks; and facilitating access to view and modify the schedule.
    Type: Grant
    Filed: June 24, 2010
    Date of Patent: August 8, 2017
    Assignee: GENERAL ELECTRIC COMPANY
    Inventors: Srinivas Bollapragada, Christopher Donald Johnson, Bex Thomas, Dianne Chace
  • Patent number: 9721292
    Abstract: A system receives images of objects. The system identifies a category for each of the objects, and extracts features from the images. The features relate to a quality of the image. The features of the images are stored in a database according to the category of each object, such that each set of features is associated with its corresponding image. The system displays the images on a network-based publication system, and receives data relating to the displayed images. The data is analyzed, and the images are ranked as a function of the analysis. The system redisplays the images on the network-based publication system as a function of the ranking of the images.
    Type: Grant
    Filed: December 21, 2012
    Date of Patent: August 1, 2017
    Assignee: eBay Inc.
    Inventors: Vinayak Agarwal, Atiq Islam, Zhaohui Chen
  • Patent number: 9710784
    Abstract: A system and a method are disclosed for simulating data driven market order exchange mechanics. An event processing engine receives a feed of market data and forwards it to an exchange simulator. The feed of market data may be recorded market data, live relayed market data, or simulated market data. A series of order requests is also received. The order requests are market order or limit orders, and can include new orders, amend orders, or cancel orders. The feed of market data is analyzed and an inference algorithm is applied by making probabilistic inferences to determine what actions may have occurred to produce the received feed of market data. A second series of order requests are produced. The received order requests and the second series of order requests are combined with normal exchange rules to produce a stream of simulated market data and a series of updated order requests.
    Type: Grant
    Filed: March 31, 2008
    Date of Patent: July 18, 2017
    Assignee: Software AG
    Inventor: Matthew Thomas Stephen Amos
  • Patent number: 9704115
    Abstract: A workflow system allows defining criteria for an automated task agent to perform tasks for a participant automatically without input from the participant at the time the task is performed. Automated tasks are performed by an automated task agent according to the participant's history in performing similar tasks in the past. Tasks completed by automated task agents are displayed to a user in a manner that distinguishes automated tasks from manual tasks.
    Type: Grant
    Filed: June 3, 2010
    Date of Patent: July 11, 2017
    Assignee: International Business Machines Corporation
    Inventors: Todd E. Johnson, John E. Petri
  • Patent number: 9633378
    Abstract: Embodiments disclosed herein can leverage dynamic data, fields and implied information from arbitrary web sites, mobile apps and other forms of online media to create a universal variable map and automatically generate deep-linked ads utilizing the universal variable map, linking any arbitrary web site, mobile app, network, Internet TV channel, and other forms of online media to any other such arbitrary web site, mobile app, network, Internet TV channel, and other forms of online media. The automatically generated deep-linked ads can be inserted into any ad server and served out from there in real-time. A deep-linked ad thus presented to a user can take the user from a starting page on one site or application where the ad is displayed directly to a resulting page such as a checkout page on another site or mobile application, with pertinent information already pre-populated, and action already initiated for the user.
    Type: Grant
    Filed: November 30, 2011
    Date of Patent: April 25, 2017
    Assignee: Wayfare Interactive, Inc.
    Inventors: Narendra Nath, Mallikarjun Hiremani
  • Patent number: 9483445
    Abstract: A method and system to provide fonts for electronic publications is described. An example method includes receiving a request for an electronic publication from a user device, retrieving a font identifier of a font from the electronic publication, providing the electronic publication to the user device, determining, based on the font identifier, that at least one font file of the font is not stored on the user device, and providing the at least one font file of the font to the user device.
    Type: Grant
    Filed: May 14, 2013
    Date of Patent: November 1, 2016
    Assignee: Amazon Technologies, Inc.
    Inventors: Lokesh Joshi, Michael Patrick Bacus, Christopher Allen Suver, Eric Allen Menninga
  • Patent number: 9129247
    Abstract: Various embodiments of a system and method for process management in a materials handling facility are described. Embodiments may include a process control component configured to generate a model of multiple unit handling processes of a materials handling facility. For each process, the model may indicate a measured throughput rate. The process control component may be configured to, based on at least one target output rate that is a goal for the output rate of a given unit handling process, evaluate the model to generate a particular target throughput rate that is a goal for the respective throughput rate of a particular unit handling process that is performed prior to the given unit handling process. The process control component may be configured to, based on the particular target throughput rate, generate one or more instructions to control the respective throughput rate of units processed by the particular unit handling process.
    Type: Grant
    Filed: May 26, 2010
    Date of Patent: September 8, 2015
    Assignee: Amazon Technologies, Inc.
    Inventors: Yusuke Hara, Joseph M. Alyea, Cherie G. Wong
  • Patent number: 9111246
    Abstract: In a remote technical support system, a technical support controller receives an indication of a maximum number of support sessions to be serviced by a remote technician. Thereafter, the technical support controller receives a service request for a user device, which service request is classified into a category and added to a preliminary queue corresponding to the category. The technical support controller determines if handling of the service request by the remote technician would cause the number of support sessions currently being handled by the remote technician to exceed the previously-indicated maximum number of support sessions. If not, the service request is added to a work queue for the remote technician and removed from the preliminary queue.
    Type: Grant
    Filed: October 11, 2013
    Date of Patent: August 18, 2015
    Assignee: Accenture Global Services Limited
    Inventors: Roy Vera, Michael P. Duffy, Frederick T. Lamming, Colin M. Tuggle
  • Patent number: 8965778
    Abstract: Methods, devices and systems are provided for benefit management. One system includes a server including an application interface and access to a data store having one or more client files. A client file can include a definable set of business rules for managing and administering benefits and can include fund use rules for accessing and applying funds to claims from one or more accounts. The system includes a program operable on the server to apply the definable set of business rules in connection with processing a claim.
    Type: Grant
    Filed: July 26, 2013
    Date of Patent: February 24, 2015
    Inventors: Peter J. Kaehler, John L. Erickson, Leonard R. Steidel, Peter L. Hauser
  • Patent number: 8874460
    Abstract: Healthcare marketing data may be cleaned and normalized according to data validity and/or data canonicity rules prior to being merged into a healthcare marketing database. The merging process may include a fuzzy de-duplication operation utilizing a configurable field scoring table for automatically identifying matching and non-matching records. Potential duplicates that cannot be automatically resolved may be provided to an operator to provide merge or no-merge instructions.
    Type: Grant
    Filed: June 10, 2011
    Date of Patent: October 28, 2014
    Assignee: Appature, Inc.
    Inventors: Christopher Hahn, Derek Slager, Ken Harris
  • Patent number: 8818841
    Abstract: Methods and apparatus to monitor in-store media and consumer traffic related to retail environments are disclosed herein. In a disclosed example method to monitor a monitored establishment, a survey is presented to an auditor and a user-provided survey response is received indicative of a condition in a monitored establishment that affects an accuracy of shopper count information provided by the auditor. Instructions are displayed to the auditor to sequentially move to a plurality of predetermined locations in the monitored establishment and collect a shopper count corresponding to each of the predetermined locations. The example method also involves receiving and storing each of the plurality of shopper counts.
    Type: Grant
    Filed: April 25, 2008
    Date of Patent: August 26, 2014
    Assignee: The Nielsen Company (US), LLC
    Inventors: William J. Dupré, Matthew C. Cakora, Daniel G. Brown, Michael J. Zenor, Frank W. Piotrowski