Patents Examined by Donald J Edmonds
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Patent number: 12229726Abstract: Systems and methods for generating units of work in a collaboration environment are disclosed. Exemplary implementations may: manage environment state information including work units records describing units of work assigned to individual users within the collaboration environment, individual sets of work unit records being defined by a record hierarchy, individual units of work including one or more digital content items; obtain user input information conveying user input on, or relating to, individual digital content items of the individual units of work; generate one or more work unit records based on the user input information, such that responsive to the user input information conveying first user input by a first user on, or relating to, a first digital content item, generate a second work unit record describing a second unit of work, the second work unit record being subordinate to a first work unit record; and/or perform other operations.Type: GrantFiled: April 28, 2023Date of Patent: February 18, 2025Assignee: Asana, Inc.Inventors: Gregory Lilley, Abigail Lorean Kelly, Kshitij Grover, Edwin Lai, Rahul Jiresal, Sika Gasinu, Nicholas Pucel, Gavin Douglas, Allen David Chang
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Patent number: 12211093Abstract: In an example embodiment, bid specifications for an ecommerce transaction are transmitted from a party requesting bids to a plurality of bidders. Then a modification to the bid specifications is received from a first bidder of the plurality of bidders along with a bid in accordance with the modified bid specifications. The modified bid specifications may then be transmitted to the plurality of bidders other than the first bidder. Bids in accordance with the modified bid specifications are then received from each of the plurality of bidders other than the first bidder. One of the bids may be selected, and the ecommerce transaction may be consummated based on the selected bid.Type: GrantFiled: June 2, 2023Date of Patent: January 28, 2025Assignee: EBAY INC.Inventors: Shilpa Parekh, Gaurav Rekhi, Joe Augenbraun
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Patent number: 12169843Abstract: Disclosed herein are systems and methods capable of establishing a communication session between a user and an analyst. The contents of the communication session are analyzed to make recommendations of goods and services to the user. Otherwise, the communication session may be redirected from one channel, for example, chatting to another channel, for example, voice call, to another analyst. The user's information and the communication session details are retained, and provided to another analyst before the user is redirected. Such systems, apparatuses, methods, and computer program products use real-time machine learning scoring algorithm to determine which analyst the users should be transferred to, and thereby saving a lot of time for both the analysts and the users, and significantly reduce misroutes by eliminating human errors.Type: GrantFiled: October 27, 2022Date of Patent: December 17, 2024Assignee: United Services Automobile Association (USAA)Inventors: Yuibi Fujimoto, Michael James Waldmeier, Gage Robert Lynch
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Patent number: 12154075Abstract: Systems and methods for generating status requests for units of work are disclosed. Some implementations may: manage environment state information maintaining a collaboration environment; identify one or more work unit records having potentially incorrect status values for a status parameter; generate status requests prompting user input to update the potentially incorrect status values for the one or more work unit records identified; and effectuate presentation of the status requests, such that the first status request is presented via a client computing platform associated with the first user.Type: GrantFiled: December 8, 2022Date of Patent: November 26, 2024Assignee: Asana, Inc.Inventor: Gregory Louis Sabo
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Patent number: 12131293Abstract: Systems and methods to recommend templates for project-level graphical user interfaces within a collaboration environment are described herein. Exemplary implementations may: manage environment state information maintaining a collaboration environment; manage information defining project-level graphical user interfaces; monitor use of the collaboration environment by the users determined metric values for use metrics of the users; create templates for the project-level graphical user interfaces based on the metric values; generate and deliver template recommendations for the project-level graphical user interfaces; effectuate presentation of the project-level graphical user interfaces for the individual projects in the collaboration environment; and/or perform other operations.Type: GrantFiled: April 21, 2023Date of Patent: October 29, 2024Assignee: Asana, Inc.Inventors: Nicole Jazmin Ackerman-Greenberg, Melissa Adams, Benjamin Henry Watkins, Chelsea Renee Padgham
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Patent number: 12125073Abstract: Apparatuses, methods and storage mediums associated with evaluating previously-owned electronic devices are described. An example apparatus includes an evaluation area configured to temporarily include within it a previously owned electronic device, and one or more cameras arranged to capture images of the previously owned electronic device within the evaluation area. The example apparatus also includes a processor configured to evaluate the previously-owned electronic device using at least the one or more cameras, and, based on the evaluation, provide at least one of a repair quote, a protection plan quote, a protection plan claim, a certification, or a promise to purchase for the previously-owned electronic device.Type: GrantFiled: October 15, 2020Date of Patent: October 22, 2024Assignee: A LA CARTE MEDIA, INC.Inventors: Dominique Dion, Tony Mastronardi
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Patent number: 12020338Abstract: Techniques are described for automating aspects of the property condition monitoring process to efficiently determine a present property condition, and perform various actions associated with the determined property condition. In some implementations, a first set of image data for a region of the property is obtained prior to a start of the rental period. A determination that the rental period has ended at the property is made. A second set of image data for the region of the property is obtained in response to the determination. A representation of a difference between the first set of image data and the second set of image data is determined. An indication of the representation of the difference between the first set of image data and the second set of image data is provided for output to a computing device of a user associated with the property.Type: GrantFiled: July 2, 2021Date of Patent: June 25, 2024Assignee: Alarm.com IncorporatedInventor: John Carone
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Patent number: 11907907Abstract: A system and method for implementing a centralized innovation framework module are disclosed. A processor is operatively connected to one or more memories via a communication network. The processor creates a centralized web-based collaborative platform hub for collection of innovation ideas data from end users within an operation space and causes the centralized web-based collaborative platform hub to receive innovation ideas data from an end user related to development of an application. The processor also analyzes the received innovation ideas data establishes, based on analyzing, a connection between the centralized web-based collaborative platform hub and a development platform; migrates the received innovation ideas data onto the development platform; and creates a workflow on the development platform for tracking and managing development processes of the application.Type: GrantFiled: April 19, 2021Date of Patent: February 20, 2024Assignee: JPMORGAN CHASE BANK, N.A.Inventors: Manish Shukla, Brian Clawson, Vidhya Rao, Peter Antony Hangal Jeorge, Abraham McCauley, Mark Osman, Pranjal K Tiwari, Arvind Bhanushali, Tancy Chiu Yang Tan, Cheryl Tanaja, Raj Solanki, Kanako Minami Redhead
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Patent number: 11875360Abstract: Methods and systems are provided for providing an insights page. When data identifying a party of a call is received, a customer relationship management (CRM) application can be launched at a computing device without any further user input, and records that are potentially relevant to the call and that are to potentially be included as part of an insights page of the CRM application can be automatically determined. Some of the records are automatically determined by analyzing CRM information using artificial intelligence technologies. The records can then be ranked in a priority order according to relevance from most relevant to least relevant. The insights page can then be caused to be displayed at a user interface of the computing device without user input with at least some of the records displayed in the priority order as relevant records.Type: GrantFiled: September 28, 2021Date of Patent: January 16, 2024Inventors: Vijay Karani, Jayant Tyagi
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Patent number: 11864642Abstract: A tamperproof diamond package comprises a package body; at least one chip embedded in the package body and at least one antenna configured to enable communication with the chip; anti-counterfeiting visual impressions on the package body; a diamond pouch formed at a predetermined section within the package body; and one or more diamonds located inside the diamond pouch and an outer covering encasing the package body and configured to reveal any tampering with the one or more diamonds located in the diamond pouch. The diamond package can be credit card shaped and also contains serial number and website information and be provided in nominal dollar values. An associated diamond exchange system utilizes the diamond packages and provides a registration server which stores unique identifying information that enable interrogating the individual diamond packages and checking their authenticity with the registration server.Type: GrantFiled: January 28, 2020Date of Patent: January 9, 2024Assignee: DIAMOND STANDARD INC.Inventor: Cormac L. Kinney
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Patent number: 11861635Abstract: A facility for determining a housing index value for a subject geographic region for a subject period in time is described. For each home in a set of homes within the subject geographic region, the facility determines home attribute values; applies a first valuation model and second valuation for the subject geographic region to the home attributes to obtain estimated values of the home at the beginning and end of the subject period, respectively; and determines an appreciation rate for the home on the basis of the estimated values of the home at the beginning and end of the subject period. The facility combines the appreciation rates to obtain an aggregate appreciation rate for the subject period, and combines the aggregate appreciation rate for the period with a housing index value for a prior period to obtain the housing index value for the subject geographic region and subject period.Type: GrantFiled: May 28, 2019Date of Patent: January 2, 2024Assignee: MFTB Holdco, Inc.Inventors: Stanley B. Humphries, Peter Gross, Svenja Gudell, Krishna Rao
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Patent number: 11861532Abstract: The invention relates to a system for providing location information to a system residing on a network with respect to a service provider providing service for a property comprising of an apartment or condo association and the location information is provided to the network with respect to a geofence system located within property.Type: GrantFiled: August 4, 2022Date of Patent: January 2, 2024Assignee: Valet Living, LLCInventors: Rob Casagrande, Mike Jacobs, Matt Graves, Marc Cramer, Patti Girardi, Steve Davis, Divya Tadi, Jeremy Pfeifer, Jeremy McDonald, Brett Brown, Patrick Shawn Handrahan, Igor Stanisavljev, Balaji Ramanujam
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Patent number: 11847709Abstract: Described are systems, media, and methods for automated real estate transaction workflow management application comprising: performing an initial analysis of a user's stored email, wherein the initial analysis comprises identifying at least one existing real estate transaction and identifying any stored email associated with the at least one existing real estate transaction; performing an incremental analysis of the user's new email, wherein the incremental analysis comprises identifying at least one new real estate transaction and identifying any new email associated with the at least one new real estate transaction; extracting real estate transaction-related events, documents, contacts, and data from the email identified as associated with an existing or new real estate transaction; and generating a timeline for each existing and new real estate transaction, the timeline comprising the transaction-related events arranged chronologically and providing access to the transaction-related documents, contacts, anType: GrantFiled: May 17, 2021Date of Patent: December 19, 2023Assignee: Amitree, Inc.Inventors: Jonathan Aizen, Itay Rabinowitz, Lisa Kovacevich, Marc McCole, Luke Dauter
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Patent number: 11823214Abstract: An online system receives a completed order of items fulfilled by a picker and a transaction log of the completed order from a retailer where the completed order was fulfilled. The online system compares the completed order of items to the transaction log of the completed order to identify one or more unmatched items. The online system generates, at an auditor client device, a user interface that shows the unmatched items and an option to mark each unmatched item as a fraud instance. The online system receives an indication of a fraud instance for one of the unmatched items from an auditor via the user interface. The online system adds a value of the fraud instance to a fraud total of the picker. If the online system determines that the fraud total for the picker exceeds a threshold, the fraud module deactivates the picker's account.Type: GrantFiled: December 20, 2020Date of Patent: November 21, 2023Assignee: Maplebear, Inc.Inventors: Sean Cashin, Camille van Horne, Maksim Golivkin, Benjamin Peyrot
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Patent number: 11823213Abstract: Provided are systems and methods for inserting friction points into a user session with an online resource such as a website or mobile application. In one example, the method may include receiving user data, predicting a likelihood that the user will behave inappropriately when interacting with an online resource of the host platform based on the received user data, determining a friction point in response to the predicted likelihood the user will behave inappropriately being greater than a predetermined threshold, and modifying at least one of displayed content and interactive capabilities of the online resource which are available to the user based on the determined friction point.Type: GrantFiled: November 13, 2019Date of Patent: November 21, 2023Assignee: OLX GLOBAL B.V.Inventors: Till Riffert, Verica Katic, Carolina Rincon
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Patent number: 11816747Abstract: Systems and methods for detecting use of a property are provided. A first set of property identifying data for a first property is received from a first source. The first source indicates a use of the first property but does not publicly provide an address of the first property prior to initiation of a request for use of the first property. A second set of property identifying data for a second property from a second source is also received. The second source provides a property address of the second property. The first set of data are compared to the second set of data, to determine an amount of overlap. When the amount of overlap meets a pre-defined threshold amount, the first property and the second property are identified as a common property and a notice is provided of the property address and the use of the common property.Type: GrantFiled: August 9, 2019Date of Patent: November 14, 2023Assignee: United Services Automobile Association (USAA)Inventors: Andre Rene Buentello, Mark Anthony Lopez, Gregory Brian Meyer, Ashley Raine Philbrick, Garrett Rielly Rapport, Jose L. Romero, Jr., Michael Jay Szentes
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Patent number: 11816713Abstract: A merchant may use an e-commerce platform to sell products to customers on an online store. The merchant may have more than one online store, each with its own separate inventory, orders, domain name (or subdomain), currency, etc. A computer-implemented system and method are provided that allow the merchant to build workflows to automate tasks at the organizational level, i.e. workflows that can incorporate triggers, conditions, and/or actions from and across the different online stores that belong to the merchant.Type: GrantFiled: October 24, 2019Date of Patent: November 14, 2023Assignee: SHOPIFY INC.Inventors: Hanan Ayad, Stanislav Korsei
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Patent number: 11790412Abstract: An enhanced customer relationship management (CRM) system is provided. The enhanced CRM system performs activities automatically and with the assistance of artificial intelligence and machine learning based on historical information. The enhanced CRM system provides: a) scheduling assistance prior to a customer contact, b) assistance during a call to direct call focus and achieve a personal connection between a customer facing user of the CRM system and a target customer contact, and c) automated assistance to complete a contact and transition to a next target customer contact. Achievement goals for a customer facing user may be presented and monitored with respect to a goal achievement period. Schedules may be dynamically adjusted across multiple CRM system users and with respect to overall organizational goals to enhance achievement of goals.Type: GrantFiled: May 14, 2019Date of Patent: October 17, 2023Assignee: HighRadius CorporationInventors: Abhinav Pachauri, Sonali Nanda, Pratyush Sunandan, Murali Dodda
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Patent number: 11774255Abstract: Methods and systems are provided for producing tradeable environmental attributes such as carbon offsets from the physical movements of users. The solution incorporates the use of a modal shift optimization application executed on a user's device. The application locates alternative transport options, and monitors the user's physical movements as the user travels to the destination using one of the alternative transport options. A carbon offset system receives the user's trip data and calculates project greenhouse gas (GHG) emissions for the user's journey. The carbon offset system also calculates baseline GHG emissions for a baseline transport option (e.g. single-occupancy private vehicle trip), based at least in part on the baseline emissions factor and a discount factor. The carbon offset system extracts the GHG emissions savings by determining a difference between the baseline and project emissions, which can be validated and verified for the production of carbon offsets.Type: GrantFiled: March 7, 2019Date of Patent: October 3, 2023Assignee: Greenlines Technology Inc.Inventors: David Oliver Gomila, Arturo Miguel Garcia, Svend Andersen
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Patent number: 11763259Abstract: Systems and methods for generating units of work in a collaboration environment are disclosed. Exemplary implementations may: manage environment state information including work units records describing units of work assigned to individual users within the collaboration environment, individual sets of work unit records being defined by a record hierarchy, individual units of work including one or more digital content items; obtain user input information conveying user input on, or relating to, individual digital content items of the individual units of work; generate one or more work unit records based on the user input information, such that responsive to the user input information conveying first user input by a first user on, or relating to, a first digital content item, generate a second work unit record describing a second unit of work, the second work unit record being subordinate to a first work unit record; and/or perform other operations.Type: GrantFiled: February 20, 2020Date of Patent: September 19, 2023Assignee: Asana, Inc.Inventors: Gregory Lilley, Abigail Lorean Kelly, Kshitij Grover, Edwin Lai, Rahul Jiresal, Sika Gasinu, Nicholas Pucel, Gavin Douglas, Allen David Chang