Patents Examined by Douglas Godbod
  • System, method, and computer-readable medium that facilitate voice biometrics user authentication
    Patent number: 9847996
    Abstract: A system, method, and computer readable medium that facilitate user authentication via voice biometrics in a network system featuring interactive voice response system access is provided. The voice biometric authentication mechanisms alleviate identity theft occurring via specific interactive voice response transactions. A voice biometrics authentication system interfaces with an interactive network platform and may be hosted by a third party provider of voice biometric technologies.
    Type: Grant
    Filed: October 12, 2015
    Date of Patent: December 19, 2017
    Assignee: West Corporation
    Inventors: Andrea Whitmore, Aaron Scott Fisher, Steven John Schanbacher, Andrew Lawrence Groothuis, Jacob Ginsburg, Gerald Thomas Annin, Pamela J. Jacobs