Abstract: A method employed in conjunction with an audio text or interactive voice mail system which enables a caller utilizing a telephone system to direct the system to deliver a message to a particular person at a specified phone number, date and time. The caller may select a particular message from a list of messages which is to be delivered and may record a personal message for incorporation into the selected message or to be added to the selected message. The name of a person who is to receive the call can be uniquely identified. Prompting for the recipient's telephone number and the date and time at which the message should be delivered, and composing the actual message in preparation for its delivery is also performed.
Abstract: Apparatus and method to provide enhanced wide area audio response services through an enhanced wide area audio response network which includes a central controller and a plurality of audio peripherals distributed over a wide area, each audio peripheral being connected to telephone lines for receiving and originating telephone calls, converting received analog audio signals into digital representations, recording and storing digital representations, converting stored digital representations into analog audio signals, playing audio signals over connected telephone lines, and communicating with, including receiving commands from, the central controller over a Packet Switched Public Data Network (PSPDN), which controller is a highly reliable general purpose controller which offers utility grade service to each audio peripheral and utilizes Dialed Number Identification Service (DNIS) tables for various applications, including voice messaging, audio text, remote information provider accessing, and testing to provid
Type:
Grant
Filed:
October 1, 1990
Date of Patent:
May 12, 1992
Assignee:
United States Advanced Network, Inc.
Inventors:
Charles T. Richardson, Jr., Kevin L. Austin