Abstract: A method and apparatus for redacting documents is provided herein. During operation, a call is received from a caller and an identity of the caller is determined. Electronic paperwork related to a particular incident is retrieved. Witness statements from the caller along with past correspondences of the caller are analyzed to determine the caller's knowledge of the incident. Redaction of the electronic paperwork then takes place based on the caller's knowledge of the incident. In particular, items such as addresses, phone numbers, times, places, . . . , etc. that are potentially unknown to the caller are redacted so that the called party will not inadvertently disclose this information to the caller.