Patents Examined by Fred Echichioya
  • Customer self service system for resource search and selection
    Patent number: 6701311
    Abstract: A customer self service system and method for performing resource search and selection.
    Type: Grant
    Filed: February 7, 2001
    Date of Patent: March 2, 2004
    Assignee: International Business Machines Corporation
    Inventors: Debra L. Biebesheimer, Donn P. Jasura, Neal M. Keller, Daniel A. Oblinger, Mark E. Podlaseck, Stephen J. Rolando