Patents Examined by Gerald Gauthier
  • Patent number: 10734962
    Abstract: Provided are, among other things, systems, methods and techniques for loudness-based audio-signal compensation. According to one such system, an input line accepts an input audio signal; a loudness estimator, coupled to the input line, processes the input audio signal to obtain an audio playback loudness level and also provides a production loudness level for the input audio signal; and a filter generator/selector coupled to an output of the loudness estimator provides an audio compensation filter based on the production loudness level and the audio playback loudness level. The input signal is processed by the audio compensation filter to provide an output signal.
    Type: Grant
    Filed: May 7, 2019
    Date of Patent: August 4, 2020
    Assignee: Guoguang Electric Company Limited
    Inventor: Yuli You
  • Patent number: 10728384
    Abstract: A call center records a voice conversation between a call center agent and a customer. A call recording of the voice conversation is transcribed. When a customer provides a call center agent with sensitive information, the sensitive information is detected from the transcribed voice conversation. Upon detection of the sensitive information, the sensitive information is redacted from the call recording. Alternatively, when sensitive information is detected, a notification is provided to the call center agent to pause and resume the recording.
    Type: Grant
    Filed: May 29, 2019
    Date of Patent: July 28, 2020
    Assignee: Intuit Inc.
    Inventors: Girish Mallenahally Channakeshava, Matthew L. White
  • Patent number: 10721363
    Abstract: Controlling notification output from an electronic device includes detecting that a stress level of a user of the electronic device is above a predetermined threshold; and in response to the detection that the stress level of the user is above the predetermined threshold, applying a notification rule to control notification output, the application of the notification rule changing how or when a notification for the call or message is output by the electronic device relative to how or when the notification would be output had the user stress level been below the predetermined threshold.
    Type: Grant
    Filed: February 9, 2017
    Date of Patent: July 21, 2020
    Assignee: Sony Corporation
    Inventor: Anders Gullander
  • Patent number: 10709974
    Abstract: Methods and systems are provided for gaming headset with enhanced off-screen awareness. An audio system that is used for outputting audio signals to a user may be configured for identifying in input audio signals, based on parameters or criteria associated with a user of the system, one or more components; and processing the input audio signals based on such identifying, with the processing including adjusting the one or more components and/or one or more other components in the output audio signals; and with the adjusting being based on characteristics of the one or more components as perceived by the user. The audio system may include circuits for handling the required functions. The circuits may include a detection circuit configured for identify the one or more components, and an adjustment circuit for applying the adjustments.
    Type: Grant
    Filed: March 18, 2019
    Date of Patent: July 14, 2020
    Inventors: Richard Kulavik, Shobha Devi Kuruba Buchannagari
  • Patent number: 10706086
    Abstract: Techniques for simulating a user in a conversation are described. A user simulation service and a conversation agent service conduct a dialog. The user simulation service compares a current sequence of stored labels corresponding to statements in the dialog with a plurality of candidate sequences of labels corresponding to statements in a plurality of candidate dialogs to identify a matching sequence of labels. The user simulation sequence identifies a base sequence of labels that includes the matching sequence of labels to identify a label corresponding to an act in the base sequence of labels following the matching sequence of labels. The user simulation service issues the act to the conversation agent service to be used as a simulated user act.
    Type: Grant
    Filed: March 12, 2018
    Date of Patent: July 7, 2020
    Assignee: Amazon Technologies, Inc.
    Inventors: Devin Didericksen, Jared Kane Kramer, Oleg Rokhlenko, Kevin Michael Small, Li Zhou
  • Patent number: 10704779
    Abstract: A LED heat-dissipating downlight includes an enclosure body, a light source board, and a driving board. The enclosure body has a side opening. The accommodating chamber is substantially made of a heat dissipation material. The light source board and the driving board are disposed in the accommodating chamber. The light source board is disposed on a bottom of the accommodating chamber, and thermally contacted to the accommodating chamber. The driving board is disposed on the light source board. The driving board has a spacing hole, and the light generated by the light source board passes through the spacing hole to the side opening of the accommodating chamber.
    Type: Grant
    Filed: March 26, 2019
    Date of Patent: July 7, 2020
    Inventors: Qiong Qiao Zhang, Yuan Lin Zhou, Zheng Qing Tan, Qi Qing Yu
  • Patent number: 10708677
    Abstract: Voice-controlled devices that include one or more speakers for outputting audio. In some instances, the device includes at least one speaker within a cylindrical housing, with the speaker aimed or pointed away from a microphone coupled to the housing. For instance, if the microphone resides at or near the top of the cylindrical housing, then the speaker may point downwards along the longitudinal axis of the housing and away from the microphone. By pointing the speaker away from the microphone, the microphone will receive less sound from the speaker than if the speaker were pointed toward the microphone). Because the voice-controlled device may perform speech recognition on audio signals generated by the microphone, less sound from the speaker represented in the audio signal may result in more accurate speech recognition, and/or a lesser need to perform acoustic echo cancelation (AEC) on the generated audio signals.
    Type: Grant
    Filed: November 16, 2018
    Date of Patent: July 7, 2020
    Assignee: Amazon Technologies, Inc.
    Inventors: David Wilson Poole, Timothy Theodore List, Jacobi Colton Grillo, Wei Li, Tony David
  • Patent number: 10701318
    Abstract: Disclosed are systems and methods for augmented reality multi-view telepresence. An exemplary embodiment is provided for a first-location participant and a second-location participant, each location having respective pluralities of cameras and display segments. A session geometry of a multi-location telepresence session is obtained for the participants. According to the session geometry, a selection is made of a first-to-second-viewpoint second-location camera from among the second-location cameras and a first-to-second-viewpoint first-location display segment from among the plurality of first-location display segments. A first-to-second-viewpoint video stream captured by the selected first-to-second-viewpoint second-location camera is received, and a line-of-sight augmented-reality session is generated by rendering the received first-to-second-viewpoint video stream via the selected first-to-second-view-point first-location display segment.
    Type: Grant
    Filed: August 12, 2016
    Date of Patent: June 30, 2020
    Assignee: PCMS Holdings, Inc.
    Inventor: Seppo T. Valli
  • Patent number: 10692599
    Abstract: A patient medical support system is provided including at least one article of medical equipment and a two-way audio-visual system. Such equipment may be used, for example, for telemedicine applications by a patient discharged from a hospital, or other subject in need of remote health care monitoring. Electrical control circuitry is provided for monitoring and controlling usage of the medical support system, including determining operational mode and amount of usage of the medical equipment and/or telepresence system. Electrical control circuitry is provided for controlling a controllable lighting system of the patient medical support system to influence the amount or type of medically useful information in an image of the patient for remote visual monitoring.
    Type: Grant
    Filed: March 8, 2019
    Date of Patent: June 23, 2020
    Assignee: Elwha LLC
    Inventors: Roderick A. Hyde, Jordin T. Kare, Elizabeth A. Sweeney, Lowell L. Wood, Jr.
  • Patent number: 10694027
    Abstract: A system for automated audio quality testing, comprising a plurality of endpoint emulators, call engines, and optionally audio generator devices and head and torso simulator devices, and a method for using such a system for testing of audio quality over a variety of system architectures for optimization of contact center operations and improvement of customer experience.
    Type: Grant
    Filed: March 12, 2019
    Date of Patent: June 23, 2020
    Inventors: Alok Kulkarni, Geoff Willshire
  • Patent number: 10694030
    Abstract: A system and method of generating at least two distinctive auditory alerts upon receiving a transmission or telephone call at a device is described. Data indicative of a first plurality of sounds corresponding to a user of a device configured to receive the transmission or telephone call is accessed, such as from a memory. The first plurality of sounds is played at the device so as to identify a received transmission or telephone call being directed to the user. A telephone number, subscriber name or identifier associated with a transmitting or calling party of the transmission or telephone call is accessed. Data indicative of a second plurality of sounds designating the transmitting or calling party based on the subscriber name, telephone number or identifier is retrieved, such as from a data structure, and the second plurality of sounds is played at the device so as to identify the transmitting or calling party.
    Type: Grant
    Filed: October 11, 2018
    Date of Patent: June 23, 2020
    Assignee: Somatek
    Inventor: Mark I. Fitchmun
  • Patent number: 10694036
    Abstract: A method and apparatus of applying user profile information to a customized application are disclosed. One example method of operation may include receiving an inquiry message or call from a user device, identifying and authorizing the user from inquiry message information received from the inquiry message, retrieving a user profile comprising at least one user preference, applying the at least one user preference to a user call processing application, and transmitting menu options to the user device based on the applied at least user preference.
    Type: Grant
    Filed: February 26, 2019
    Date of Patent: June 23, 2020
    Assignee: West Corporation
    Inventor: Craig A. Webster
  • Patent number: 10687156
    Abstract: Disclosed herein, among other things, are systems and methods for a hearing device antenna. One aspect of the present subject matter includes a hearing device configured to be worn in an ear of a wearer to perform wireless communication. The hearing device includes a housing hearing electronics within the housing and an inverted F antenna or loop antenna disposed at least partially in the housing and configured for performing 2.4 GHz wireless communication. In various embodiments, at least a portion of the antenna protrudes from an exterior of the housing.
    Type: Grant
    Filed: August 8, 2018
    Date of Patent: June 16, 2020
    Assignee: Starkey Laboratories, Inc.
    Inventors: Beau Jay Polinske, Jay Rabel, Randy Kannas, Deepak Pai Hosadurga, Zhenchao Yang, Jay Stewart, Michael J. Tadeusiak, Stephen Paul Flood
  • Patent number: 10681442
    Abstract: Sound is blocked from entering a sound pickup area of a sound pickup device by placing a sound control structure adjacent to the sound pickup area. The sound control structure can include a sound absorbing material which can be placed in a first position that blocks sound, or in a second position that allows sound to pass. The sound control structure can alternately include levers that engage buttons on the sound pickup area that enable or disable the sound pickup area.
    Type: Grant
    Filed: October 18, 2018
    Date of Patent: June 9, 2020
    Assignee: Alibaba Group Holding Limited
    Inventor: Kang Wang
  • Patent number: 10674291
    Abstract: A hearing device includes a frame for insertion into a housing and for retaining hearing device components. The frame includes two frame parts being joined together or to be joined together, substantially along a partition plane and being mechanically interconnected or to be mechanically interconnected by a connecting clip. In a first variant, the connecting clip has two spaced apart and parallel pins engaging into corresponding recesses in the respective frame parts for holding the frame parts together by form-locking engagement transversely to the partition plane. In a second variant, each frame part has a pin engaging into a respective corresponding recess in the connecting clip for holding the frame parts together by form-locking engagement transversely to the partition plane. This permits the frame to be produced particularly efficiently. A connecting clip for a hearing device is also provided.
    Type: Grant
    Filed: June 21, 2018
    Date of Patent: June 2, 2020
    Assignee: Sivantos Pte. Ltd.
    Inventors: Stefanie Beyfuss, Volker Goly
  • Patent number: 10674244
    Abstract: An audio device with a body configured to be worn on or abutting an outer ear of a user, wherein the body is configured to contact at least one of the outer ear and the portion of the head that abuts the outer ear, at two separate spaced contact locations, and wherein the body is compliant at a body portion that defines one of the contact locations. The device also has an acoustic module carried by the body and configured to locate a sound-emitting opening anteriorly of and proximate the user's ear canal opening when the body is worn on or abutting the ear of the user.
    Type: Grant
    Filed: February 21, 2018
    Date of Patent: June 2, 2020
    Assignee: Bose Corporation
    Inventors: Andrew D. Dominijanni, Nathan A. Jeffery, David W. Beverly, Yang Liu, Christopher Pare, Paul T. Bender, Eric M. Wallace, George Chute
  • Patent number: 10666800
    Abstract: Embodiments of the present invention pertain to reducing or eliminating speech recognition error when background noise is detected at a caller's location. For example, when background noise is detected at the caller's location, the caller may be prompted to use dual-tone multi-frequency (DTMF).
    Type: Grant
    Filed: January 29, 2019
    Date of Patent: May 26, 2020
    Inventor: Shelley L. Moore
  • Patent number: 10667061
    Abstract: A hearing aid having a hearing aid housing, includes: a microphone; a processing unit configured to process an audio signal for compensating a hearing loss of a user; a battery provided closer to a second end of the hearing aid housing than to a first end of the hearing aid housing; one or more wireless communication units for wireless communication; at least a part of a first antenna for electromagnetic field emission and/or electromagnetic field reception, the at least a part of the first antenna being interconnected with one of the one or more wireless communication units; and a second antenna for electromagnetic field emission and/or electromagnetic field reception, the second antenna being interconnected with one of the one or more wireless communication units; wherein the second antenna is between a center axis of the battery and the second end of the hearing aid.
    Type: Grant
    Filed: June 19, 2019
    Date of Patent: May 26, 2020
    Assignee: GN HEARING A/S
    Inventor: Sinasi Ozden
  • Patent number: 10656782
    Abstract: According to one embodiment, audio and non-audio data can be represented as sound sources in a three-dimensional sound space adapted to also provide visual data. Non-audio data can be associated with audio sound sources presented in the sound space. Navigation within this combined three-dimensional audio/visual space can be based primarily on the audio aspects of the sound sources with the details of the non-audio data being presented on demand, for example, when the listener navigates through the combined three-dimensional audio/visual space to a particular sound source at which point the non-audio data associated with that sound source can be presented.
    Type: Grant
    Filed: December 17, 2018
    Date of Patent: May 19, 2020
    Assignee: Avaya Inc.
    Inventors: Doree Duncan Seligmann, Ajita John, Michael J. Sammon, David Skiba
  • Patent number: 10643152
    Abstract: A learning apparatus includes a memory and a processor configured to acquire a plurality of documents, perform clustering of the plurality of documents for each of a plurality of words included in the plurality of document, when a plurality of clusters are generated for a first word among the plurality of words by the clustering, perform assignment of different labels corresponding to the plurality of clusters to the first word included in the plurality of documents, and perform re-clustering of the plurality of documents including the first word with the assigned different labels, for other words among the plurality of words.
    Type: Grant
    Filed: March 22, 2018
    Date of Patent: May 5, 2020
    Inventor: Yuji Mizobuchi