Abstract: A method and system for providing access to a resource. A request for an individual within an organization to access the resource is received. In response to the request having been received, at least one constraint for accessing the resource by the individual is ascertained, based on respective constraints for accessing the resource by one or more other individuals in the organization. The one or more other individuals have a same role in the organization as the individual or have a respective relationship with the individual. The at least one constraint is provided to the individual.

Abstract: In general, embodiments relates to a method for managing a technical support session, comprising: obtaining customer identification information for a technical support session, extracting at least one keyword for the technical support session, identifying a plurality of historical technical support sessions using the at least one keyword and the customer identification information, and displaying at least one of the plurality of historical technical support sessions to a technical support person (TSP) during the technical support session.

Abstract: In general, embodiments relate to a method for managing a technical support session, comprising in response to satisfying a duplicate technical support question threshold for a technical support session: extracting at least one keyword for the technical support session, identifying a plurality of historical technical support sessions using the at least one keyword, and displaying at least one of the plurality of historical technical support sessions to a technical support person (TSP) during the technical support session.

Abstract: Provided are systems and methods for programmatically weighting disparate inputs to optimize a predictive model. The predictive model may generate component weighted values associated with each disparate input to facilitate programmatic combination of the disparate inputs, and an aggregated weighted value may be generated from the combined component weighted values. Aggregated weighted values may be generated for a plurality of input sets, each of which may be programmatically scored relative to the remaining input sets. In some embodiments, the predictive model and an associated engine may be packaged for instantiation and execution on a local terminal.

Abstract: A method and system for generating a behavior profile for a new entity to be added to a behavior-monitored system include receiving feature data of a new entity and feature data of a plurality of pre-existing entities from at least one data source. The plurality of pre-existing entities are associated with a plurality of pre-existing behavior profiles. A doppelganger behavior profile is determined for the new entity based at least partially on the feature data of the new entity and the feature data of the plurality of pre-existing entities, and the doppelganger behavior profile is assigned to the new entity. A target action is implemented with respect to the new entity based at least partially on the doppelganger behavior profile assigned to the new entity.

Abstract: Custom-tailored warranties are provided with improved service level agreements (SLA) based upon an estimated turnaround time for service and/or parts. The turnaround time is calculated using an artificial intelligence or machine learning engine considering parameters such as the transit time from the nearest service centers and warehouses, the availability of service engineers at the service centers, and the availability of replacement parts in the warehouse. A custom-tailored warranty also may be offered for a specific customer-selected SLA if supported by the estimated turnaround time for the location. A warranty recommendation may be based on device location for data centers in multiple locations. A Location-Based Warranty Monitor (LBWM) provides fine-grained warranty suggestions and Un-bound Warranty Tokens (UWTs) can be bound to a system to assign a warranty with a desired. SLA.

Abstract: A method of using browsing activity to identify fraudulent online or virtual applications includes receiving a virtual application over one or more radio frequency links, determining an applicant name on the virtual application, determining an IP address of a source computer from which the virtual application originated, determining an online browsing or search history associated with the IP address, determining whether the online browsing or search history indicates recent Internet searches for the applicant name, and, in response to determining that the online browsing or search history does indicate recent Internet searches for the applicant name, flagging the virtual application as fraudulent and generating an electronic alert indicating that the virtual application is fraudulent to facilitate identifying fraudulent virtual applications for goods or services.

Abstract: An intelligent property management system comprises an intelligent property management platform. The intelligent property management platform communicates with other system components via respective communication portals. The respective portals comprise a vendor portal, a tenant portal, an investor portal, a security device portal, and a communications service portal. These features enable the intelligent property management system, while utilizing a communication network, to intelligently improve, e.g., maintenance, security, communication, vendors services, and investments relating to managed properties.

Abstract: A system for providing a vehicle part change service is provided, may include a server provided with part information related to changeable parts for a plurality of vehicle kinds, the server providing kinds of the changeable parts to a user terminal if a part change request for a specific vehicle kind is received from the user terminal, guiding a cost for a change target part through the user terminal if the corresponding part is selected through the user terminal and processing to transport the changed part to a service center, and outputting at least one of vehicle specification information or vehicle control data being changed due to the change of the part.

Abstract: A transaction system has Internet-connected partner platforms which display webpages with an Offer-Now button initiating coded instructions to display an electronic input form enabling a person to configure a transaction offer, and an Internet-connected service enterprise providing the coded instructions to the partners, configured specifically to partner requirements. Upon the person activating the Offer Now button from a mobile device, a verification code is sent to the device, to be returned to verify the device, and offer input provided through the device and the electronic form is tracked to be saved as an offer for the transaction.

Abstract: A transaction system has Internet-connected partner platforms which display webpages with an Offer-Now button initiating coded instructions to display an electronic input form enabling a person to configure a transaction offer, and an Internet-connected service enterprise providing the coded instructions to the partners, configured specifically to partner requirements. Upon the person activating the Offer Now button from a mobile device, a verification code is sent to the device, to be returned to verify the device, and offer input provided through the device and the electronic form is tracked to be saved as an offer for the transaction.

Abstract: This disclosure describes a solution to enable a real estate property to act as an independent entity. As such, it can detect needs for repairs and improvements, market itself, and earn revenue. The property can work independently or in concert with the owner and other parties in achieving these tasks. A real estate property can benefit from the use of a property management server that can be delegated by the owner of the property to manage the property either independently or in concert with the owner. This server can access and maintain data associated with assets of the property.

Abstract: A system for providing resources to customers includes racks, sub-rack level secure containment units in the racks, and a provisioning control system. The sub-rack level secure containment units each enclose system resources. The racks hold two or more of the sub-rack level secure containment units. For each customer, the provisioning control system may provision a set of sub-rack level secure containment units to the customer. The provisioning control system may monitor, and create a record of, events of physical access to the system resources in each customer's set of sub-rack level secure containment units.

Abstract: A counterfeit item detection system detects counterfeit items during an item listing processes provided by an online marketplace. The system enhances the ability of the online marketplace to identify and reject potential counterfeit items. The system collects item data in various formats. The item data is analyzed using speech-to-text software and natural language processing to determine data elements representing items, item features, and language context. Questions are generated using the items and item features, and stored for each item. Answers to the questions have associated counterfeit indication weights. The weights are modified and used to rank the questions as feedback is received about counterfeit items. The ranking determines future question selection, allowing the best questions to continually be identified and provided. The counterfeit item detection system also trains a neural network to detect counterfeit items in images, where the training images are obtained from videos related to the item.

Abstract: Methods, computer program products, and systems are presented. The method computer program products, and systems can include, for instance: obtaining first building event transaction data of a building using a first data source; recording a first blockchain block in a blockchain ledger, the first blockchain block having a timestamp and the first building event transaction data; obtaining second building event transaction data of the building using a second data source; recording a second blockchain block in the blockchain ledger, the second blockchain block having a timestamp, and the second building event transaction data; examining data of the first blockchain block and the second blockchain block; and providing one or more output in dependence on the examining.

Abstract: A method and system for generating a displayable page with a display card is described. A computer server receives data indicating a vehicle symptom and searches a computer-readable database to determine a most-likely cause of the vehicle symptom, a most-probable component associated with the most-likely cause, a component-type identifier associated with the most-probable component, a subset of information categories from among a set of information categories associated with at least one component-type identifier, and data to populate the display card. The server generates the displayable page including the display card and the data to populate in the display card. The server transmits the displayable page to a display device for displaying the displayable page on a display screen. The server receives data indicating selection of an action trigger in the display card occurred and responsively provides the display device with data to update the display card or another displayable page.

Abstract: In some implementations, a computing device can be configured to perform impact-based fraud detection. For example, a computing device (e.g., a network server) can receive user submissions from user devices corresponding to traffic incident reports, point of interest (POI) ratings, product ratings, vendor ratings, and/or other crowd-sourced information. The computing device can identify groups of users based on the user submissions and various grouping criteria. The computing device can determine the impact of these user groups with respect to the targets (e.g., traffic in an area, ratings of a business, etc.) of their user submissions. The computing device can prioritize high impact user groups when attempting to detect fraudulent user group activity (e.g., fraud rings).

Abstract: A method and system for auditing and verifying vehicle identification numbers (VINs) on transport devices (e.g., trucks, trains, ships etc.) with multilevel fraud detection. Digital photographs of vehicle VINs on transport devices are collected with camera components on the transport devices (e.g., trucks, trains, etc.) and verified with multilevel fraud detection, crowdsourcing and other information collected about the vehicles on the transport device. The method and system is used to detect fraud associated with VIN audits of vehicles and unique identifier of non-vehicle entities on transport devices.

Abstract: A method of using browsing activity to identify fraudulent online or virtual applications includes receiving a virtual application over one or more radio frequency links, determining an applicant name on the virtual application, determining an IP address of a source computer from which the virtual application originated, determining an online browsing or search history associated with the IP address, determining whether the online browsing or search history indicates recent Internet searches for the applicant name, and, in response to determining that the online browsing or search history does indicate recent Internet searches for the applicant name, flagging the virtual application as fraudulent and generating an electronic alert indicating that the virtual application is fraudulent to facilitate identifying fraudulent virtual applications for goods or services.

Abstract: A method and apparatus for providing location specific information. Event data pertaining to an event is received. The event data includes location identification data from which a location of the event may be determined and event description data that describes the event. At least one geofence associated with the location identification data is identified from the location identification data in the received event data. A topic associated with the event type data and associated with the identified at least one geofence is identified. Subscribers having a subscription to the topic in association with the geographic area are identified. The subscription entitles the subscribers to be notified about events pertaining to the topic in association with the selected geographic area. The event description data is published to each subscriber.