Patents Examined by Jaren Means
  • Patent number: 11979281
    Abstract: Techniques are disclosed for managing a network. In one example, a device configuration manager is configured to generate, in accordance with a device management protocol, a configuration change request representing a transaction having a first sub-transaction specifying a first configuration change for a network device of the network and a second sub-transaction specifying a second configuration change for the same network device. The device configuration manager is further configured to output the configuration change request to the network device and receive a reply message from the network device. The reply message includes a first response element specifying whether the first configuration change is successfully committed at the network device and a second response element specifying whether the second configuration change is successfully committed at the network device.
    Type: Grant
    Filed: March 29, 2022
    Date of Patent: May 7, 2024
    Assignee: Juniper Networks, Inc.
    Inventors: Chandrasekhar A, Nirmal Anburose, Jayanthi R
  • Patent number: 11956197
    Abstract: An email solution defined by three panels, referred to as the left/first panel, the middle/second panel and the right/third panel when viewed on a display screen from a user perspective scanning or viewing left to right across a display screen. The left/first panel illustrates primary emails, promo & robots, special folders, contacts, and contact groups. A middle/second panel shows all conversation emails related to the item selected in left/first panel. A right/third panel shows a message thread defined as an ordered set of related emails, related to the email selected in the middle panel. The right/third panel shows both received and sent emails like the middle panel. A main horizontal header and toolbar provides selectable buttons for creating a new email, sorting the middle/second panels list of emails by one or more characteristics.
    Type: Grant
    Filed: September 14, 2021
    Date of Patent: April 9, 2024
    Inventors: Andrey Antonov, Dmitry Andrushkevich
  • Patent number: 11936745
    Abstract: According to some embodiments, a system to automate platform provisioning for an enterprise includes a platform resource computer store containing a set of electronic data records (each including a component identifier and a set of computing characteristic values). A profile engine may receive a platform request from a user associated with the enterprise and identify, based on data in the platform resource computer store, a resource bundle of components appropriate in view of the platform request. A platform generator may receive platform requirements based on the identified resource bundle of components and provide input data to a REST API service. Final platform definition information for the enterprise may be stored into a central repository. According to some embodiments, a platform provisioning system may process IaaS and PaaS automation components and utilize a return service to generate infrastructure binding data to couple components in the resource bundle to each other.
    Type: Grant
    Filed: September 22, 2022
    Date of Patent: March 19, 2024
    Assignee: HARTFORD FIRE INSURANCE COMPANY
    Inventor: Joseph Nicholas Nigro
  • Patent number: 11930097
    Abstract: Systems and methods for integrated orchestration of intelligent systems. An intelligent systems orchestration system harvests and combines aspects of disparate intelligent systems for use in intelligent virtual assistant applications and automation applications. In one aspect, the system provides an intelligent orchestration between cognitive plugins, such as natural language processing, sentiment analysis, speech recognition, text-to-speech, and computer vision. The intelligent systems orchestration system supports the building and deployment of cognitive applications (e.g., training, agent assist, customer assist, next best action and compliance) for enhancing a brand customer experience, and agent proficiency. The system also provides multi-IVA orchestration and supports session, context, and state management. Furthermore, the intelligent systems orchestration system includes a Conversation Control Language for the normalization of conversations across multiple channels and bots.
    Type: Grant
    Filed: October 13, 2021
    Date of Patent: March 12, 2024
    Assignee: TTEC Holdings, Inc.
    Inventors: Dipesh S. Gandhi, Russell N. Harvey, III
  • Patent number: 11928173
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server, which dynamically predicts future events for web users. The analytic server generates prediction models based on historical click-through analytics data received from the web server. The analytic server captures the current event (e.g., the current operation of the web user) on the web page, and determines the next event by predicting the web user behavior using the prediction models on an event-by-event basis. The analytic server also queries the web user data from a database to better understand the web user's intention, and improve the prediction accuracy. The analytic server modifies the HTML code to display the web page to include a graphical user interface comprising the predicted event. Based on the web users' reactions to the predicted event, the analytic server updates the prediction models.
    Type: Grant
    Filed: July 18, 2022
    Date of Patent: March 12, 2024
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventor: Sears Merritt
  • Patent number: 11909923
    Abstract: In one embodiment, a system provides for end-user control over the automatic recognition of communication situations by detection of unique telecommunication event characteristics and the consequential responses to those situations by invocation of related programmatic responses. The system allows an end user to specify various patterns of telecommunication event characteristics that describe various situational aspects of incoming communications, such as the timing and originator of voice calls, the content of, timing of, and author of chat messages, etc., as well as appropriate sets of programmatic response actions to be performed in response to those communications, such as initiating conference calls, sending chat messages, routing calls to other users, etc.
    Type: Grant
    Filed: May 26, 2022
    Date of Patent: February 20, 2024
    Assignee: Eolas Technologies Inc.
    Inventors: Steven Carl Landers, Michael D. Doyle
  • Patent number: 11907905
    Abstract: Techniques for managing namespaces in a multi-cluster management (MCM) system to facilitate multi-cluster application development are provided. In one set of embodiments, a computer system executing the MCM system can create a workspace for an application being developed by a software development team of an organization, where the workspace is a logical grouping of namespaces on which the application has been or will be deployed, and where at least a subset of the namespaces can belong to different clusters of the organization. The computer system can then assign a member of the development team as a workspace administrator of the workspace, thereby enabling that development team member to perform management tasks on the workspace and its member namespaces via the MCM system (e.g., creating and adding namespaces to the workspace, setting access/image/network policies on the workspace, etc.), without help from the organization's IT staff.
    Type: Grant
    Filed: April 1, 2020
    Date of Patent: February 20, 2024
    Assignee: VMware LLC
    Inventors: Long Zhou, Fabio Yeon, Kyoung Won Kwon, Pranav Sandeep Vaidya, Dhanashree Hemachandra Adhikari, Eryn Muetzel, Suresh Chellappan
  • Patent number: 11870832
    Abstract: One example method of operation may include identifying data traffic, intended for a network element, received on one or more switch ports of a switch, identifying additional data traffic received on the one or more switch ports, which is to be rendered and played on an audio device attached to the one or more switch ports, forwarding the data traffic to the network element on a first switch port, and outputting the additional data traffic as audio on a second port to a loudspeaker attached to the second port.
    Type: Grant
    Filed: February 10, 2021
    Date of Patent: January 9, 2024
    Assignee: Biamp Systems, LLC
    Inventors: Christopher Pane, Christopher Reid Wulff
  • Patent number: 11843526
    Abstract: At least service task data and application utilization data are collected. The collected data is analyzed to determine a utilization pattern. Based on the determined utilization pattern, a computer automation opportunity is automatically identified. An automatically generated recommendation of an automation solution among a plurality of automation solution candidates is provided for the identified computer automation opportunity.
    Type: Grant
    Filed: March 15, 2021
    Date of Patent: December 12, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Jebakumar Mathuram Santhosm Swvigaradoss, Manjeet Singh
  • Patent number: 11824947
    Abstract: Example implementations relate to passing a cookie between client devices such that, based on the cookie, connections to the application from the client devices are mapped to a given application instance. A request may be transmitted to an application instance connector to connect to an application. The application may be implemented by multiple application instances. A cookie associated with a given application instance of the multiple application instances may be received from the application instance connector. The cookie may cause connections to the application from client devices having the cookie to map to the given application instance. The cookie may be passed from a first client device to a second client device such that, based on the cookie, connections to the application from the second client device are routed to the given application instance.
    Type: Grant
    Filed: October 13, 2021
    Date of Patent: November 21, 2023
    Assignee: Hewlett Packard Enterprise Development LP
    Inventors: Travis Pascoe, Timothy Mosier
  • Patent number: 11818186
    Abstract: A system and method for generating a compilation audio clip is disclosed. The method may include providing access to a master recording session to a first device corresponding to a first user and a second device corresponding to a second user, where the first device and the second device are in different physical locations, initiating a playback of a video content at the first and at the second device, actuating a first microphone coupled to the first device to record a first audio clip, where the actuation is synchronized to the playback of the video content, actuating a second microphone coupled to the second device to record a second audio clip, where the actuation is synchronized to the playback of the video content, receiving the first audio clip from the first device and the second audio clip from the second device, and generating a compilation audio clip including audio from the first audio clip and audio from the second audio clip, where the compilation audio clip is synchronized to the video content.
    Type: Grant
    Filed: May 21, 2021
    Date of Patent: November 14, 2023
    Assignee: DELUXE MEDIA INC.
    Inventors: Andriy Marchuk, Gregory J. Taieb, Igor Skakovskyi, Stefan Lazarevic, Nasik Shafeek
  • Patent number: 11816464
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for generating recipes having platform-independent, resource-agnostic commands for performing work in a cloud computing platform. One of the systems includes a plurality of executors, each executor being operable to receive a recipe comprising one or more platform independent, resource agnostic commands, each command corresponding to a requested service to be performed by an execution engine on an underlying computing platform, translate each platform independent, resource agnostic command of the recipe into one or more platform independent, resource specific requests that satisfy the requested service on the underlying computing platform and make each of the one or more platform independent, resource specific requests to one of the one or more execution engines using a platform independent execution engine application programming interface (API).
    Type: Grant
    Filed: June 7, 2018
    Date of Patent: November 14, 2023
    Assignee: Pivotal Software, Inc.
    Inventor: Alex Paul Suraci
  • Patent number: 11799928
    Abstract: A portable electronic device includes a memory and a processor. The processor is configured to display real time sports statistics received from an external entity. Authentication of the electronic device occurs with the external entity.
    Type: Grant
    Filed: April 9, 2018
    Date of Patent: October 24, 2023
    Assignee: International Research Institute (iRI) Inc.
    Inventors: Robert Ernest Troxler, Francois J. Malassenet
  • Patent number: 11799889
    Abstract: Certain aspects of the present disclosure provide techniques for detecting and preventing web service usage anomalies. Embodiments include forecasting, based on a model, a number of resource instances for one or more web services for a time period. Embodiments include receiving, after the time period has elapsed, a detected number of resource instances for the one or more web services for the time period. Embodiments include comparing the detected number of resource instances to the forecasted number of resource instances. Embodiments include determining, based on the comparing, a usage anomaly. Embodiments include determining an impact of the usage anomaly. Embodiments include outputting an indication of the usage anomaly and the impact of the usage anomaly.
    Type: Grant
    Filed: December 31, 2019
    Date of Patent: October 24, 2023
    Assignee: INTUIT, INC.
    Inventors: Debasish Das, Guoli Sun, Deepesh Ramachandran Vijayalekshmi, Venkatesh Ravichandran, Salil Deshmukh, Archana Kataria
  • Patent number: 11750696
    Abstract: Implementations are described herein for commissioning a distributed control node (DCN) to a process automation network. In various implementations, one or more messages transmitted on the process automation network by the DCN announcing that the DCN has joined the process automation network may be detected. Based on the one or more messages, one or more operational technology (OT) capabilities of the DCN may be determined. Based on the one or more OT capabilities, the DCN may be commissioned to the process automation network, e.g., by configuring the DCN to cooperate with one or more other process automation nodes on the process automation network to implement an at least partially automated process.
    Type: Grant
    Filed: March 22, 2021
    Date of Patent: September 5, 2023
    Assignee: YOKOGAWA ELECTRIC CORPORATION
    Inventors: Vien Nguyen, Patrick Clay, David Emerson, Hidenori Sawahara, Andrew Keller, Joseph Malm
  • Patent number: 11740949
    Abstract: The disclosed technology is generally directed to communications in an IoT environment. In one example of the technology, a plurality of module twins that respectively correspond to a plurality of modules of edge applications on a plurality of edge devices are stored. The plurality of module twins individually include metadata associated with the corresponding module of the plurality of modules. At least one module of the plurality of modules to be modified by adding a declarative rule is determined, such that the declarative rule causes determining whether an event has been triggered based on a particular event having been determined to have occurred, and, in response to the triggering of the event, communicating the triggering of the event to at least one declarative target. The determined at least one module of the plurality of modules is caused to be modified by adding the declarative rule.
    Type: Grant
    Filed: September 16, 2021
    Date of Patent: August 29, 2023
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Samuel John George, Cameron William Skinner, Elio Damaggio, Affan Dar, Michael R. Yagley, Varun Puranik, Anca Mihaela Antochi
  • Patent number: 11733958
    Abstract: A wireless peripheral mode is provided by a host system that communicates to a WiFi infrastructure and, utilizing the same WiFi RF subsystem, also communicates to peripherals. The host system may employ additional RF channels for communicating with high bandwidth peripherals, such as display devices, where high levels of QoS may be managed locally. The host system may be a conventional desktop computer system, a notebook computer system, a multi-media access point, a cell phone, a game machine, a portable game machine, a Personal Digital Assistant (PDA), a smart phone or any other type of device that benefits from accessing both a WiFi infrastructure and local peripherals.
    Type: Grant
    Filed: December 30, 2021
    Date of Patent: August 22, 2023
    Assignee: III Holdings 1, LLC
    Inventor: Neal David Margulis
  • Patent number: 11736507
    Abstract: One embodiment of the present disclosure sets forth a technique for analyzing network vulnerabilities. The technique includes determining an address for each target device included in a plurality of target devices; for each target device, assigning a port scanning task to an associated port scanning service, the port scanning task being associated with the target device via the address of the target device; for each port scanning task, receiving a port scanning result from the port scanning service assigned to the port scanning task, the port scanning result including a list of open ports for the target device associated with the port scanning task; for each open port included in each port scanning result, assigning a vulnerability scanning task to an associated vulnerability service; receiving a vulnerability scanning result for each vulnerability scanning task; and generating a report based on the port scanning results or the vulnerability scanning results.
    Type: Grant
    Filed: December 13, 2019
    Date of Patent: August 22, 2023
    Assignee: Disney Enterprises, Inc.
    Inventors: Bashar H. M. Ewaida, Brent Chandler Butler, Arleena Faith, Joseph Tadashi Ryan
  • Patent number: 11711330
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for enabling out of office message settings of multiple computing systems using a single out of office message configuration. A request to generate an out of office message configuration associated with a user is received and an indication of computing systems associated with the request is obtained. In addition, an indication of a start date, an indication of an end date, and an out of office message are obtained in association with the request. The out of office message configuration is saved such that the start date, end date, and out of office message are associated with the computing systems and the user.
    Type: Grant
    Filed: January 31, 2020
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventor: Christina Martin Patrick
  • Patent number: 11695797
    Abstract: A proxy computer system retrieves content requested by a client computer from a third-party network service. The proxy computer system parses the content to identify a plurality of links including a first link to a first target resource and a second link to a second target resource. The proxy computer system generates modified content comprising (i) a direct link that includes an absolute domain address of the third-party network service that enables the client computer to bypass the proxy service and directly retrieve the first target resource from the third-party network service, and (ii) a proxy link that enables the client computer to retrieve the second target resource via the proxy service implemented by the network computer system. The proxy computer system provides the modified content to the client computer.
    Type: Grant
    Filed: July 16, 2021
    Date of Patent: July 4, 2023
    Inventor: Anthony Scotney