Patents Examined by Jin-Yih Shyu
  • Patent number: 9667507
    Abstract: According to embodiments of the present invention, one or more computer processors determine a source for a performance indicator of a target service element is known. The one or more computer processors select, at run time, a source for the performance indicator that has a least amount of information gaps. The one or more computer processors determine information associated with the performance indicator from the source. The one or more computer processors determine whether the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element. In response to determining that the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element, the one or more computer processors selecting the performance indicator.
    Type: Grant
    Filed: November 12, 2015
    Date of Patent: May 30, 2017
    Assignee: International Business Machines Corporation
    Inventors: Peter H. Burton, Manvendra Gupta, Helena Litani, Diaa EIDin M.Y.A. Nasr