Abstract: Methods and systems are provided for monitoring calls routed to a telephone network-based voice mail system. When a subscriber receives a telephone call, a determination is made as to whether the call should be routed to the voice mail system. If call monitoring services are activated, a three-way communication is set up between the calling party, the voice mail system and the subscriber. The subscriber is bridged into the call on a listen-only basis, but upon command by the subscriber, the subscriber may answer the call.

Abstract: Methods and systems for enabling a subscriber to interrupt a review of messages in a voice mail system (VMS), to make a call or take some other action, and to return to the same position as occupied at the time of interruption in the review of messages in the VMS. In response to an indication from the SSP subscriber's communic ation to leave the review, an identifier is created to mark the position of the subscriber's communication in the review. The identifier is stared in the VMS. The VMS transmits a release message with respect to the subscriber's communication, the message including a copy of the identifier. The message may be a GR-1129 message including a remote operations (RO) parameter with the copy of the identifier. In response to the release message, a service control point (SCP) stores the copy of the identifier and causes whatever action is indicated in the message to be taken with respect to the subscriber's communication.

Abstract: A method for coordinating a generally publicly broadcast contest show with automatically dialed marketing telephone calls by which the recipients are first interrogated about their willingness to participate in the contest, and if so, they each disclose for a common data base various identifying aspects of their person. The identifying information is thereafter scanned for potential contest participant selection and once the selection is made a random number generator is used to select from these ranks the actual participants in the contest. During both the contest and in the course of collecting the particulars the keys on a telephone are used to effect interactive exchanges. In addition a voice print may be taken for positive identification. The stored particulars may also be accessed for creating marketing lists.

Abstract: A notification architecture utilizes multiple processes configured for managing notification operations based on reception of SMTP-based messages within IMAP based message stores. The notification architecture includes a notification process, configured for receiving notification messages for respective subscribers from messaging sources according to a prescribed open protocol such as Internet Protocol. The notification process accesses subscriber profile information from an open protocol-based subscriber directory based on the received notification messages. The notification process determines, for each received notification message, the subscriber's notification preference based on the accessed profile information, and selectively outputs a notification delivery message according to a prescribed open protocol to at least one notification delivery process within the notification architecture based on the subscriber's notification preference.

Abstract: A notification architecture utilizes multiple processes configured for managing notification operations based on reception of SMTP-based messages within IMAP based message stores. The notification architecture includes a notification process, configured for receiving notification messages for respective subscribers from messaging sources according to a prescribed open protocol such as Internet Protocol. The notification process accesses subscriber profile information from an open protocol-based subscriber directory based on the received notification messages. The notification process determines, for each received notification message, the subscriber's notification preference based on the accessed profile information, and selectively outputs a notification delivery message according to a prescribed open protocol to at least one notification delivery process within the notification architecture based on the subscriber's notification preference.

Abstract: In accordance with the present invention, a unique caller is identified from an incoming call transmission at a messaging system. A particular greeting announcement is played to the unique caller from among multiple greeting announcements recorded at the messaging system, wherein the particular greeting announcement was previously specified by a subscriber of the messaging system for the unique caller. In a preferred embodiment, the subscriber of the messaging system is preferably enabled to specify multiple greeting announcements by caller for playing prior to switching to a single subscriber mailbox at the messaging system.