Abstract: A method of managing a network performed by a first terminal, the method including: broadcasting a first packet to a network; receiving at least one second packet transmitted by at least one second terminal on the network, in response to the first packet; updating a master terminal in the network and the first packet based on the at least one second packet; and broadcasting the updated first packet to the network.

Abstract: Disclosed are systems and methods for improving interactions with and between computers in content searching, hosting and/or providing systems supported by or configured with devices, servers and/or platforms. The disclosed systems and methods provide a novel framework for providing users with electronic retrieval capabilities that are activated upon the users' determined locations respective to real-world locations associated with a message providing entity. The disclosed technology combines the previously separate systems of mail extraction, geo-fencing and content delivery (e.g., notification) into a single system that efficiently manages a user's inbox in order to provide the user with content the user has expressly indicated is of interest to that user.

Abstract: Methods and systems are presented for providing automated online chat assistance in an online chat session. One or more utterances transmitted from a user device of a user via the online chat session are obtained. The one or more utterances are provided to a first prediction model to predict an intent of a user. If it is determined that the first prediction model is unable to predict the intent of the user based on the one or more utterances, the one or more utterances are provided to a second prediction model. After predicting the intent of the user by the second prediction model, the intent is used by a chat robot to provide a dialogue with the user via the online chat session. The one or more utterances and the predicted intent are used to re-train the first prediction model.

Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.

Abstract: Techniques for mechanized modify/add/create/delete (MACD) for network configuration are provided. A method can include creating a data object from input data relating to a requested change to a target network configuration, the data object comprising a first parameter indicating a type of the requested change and a second parameter identifying the target network configuration; retrieving, from a repository according to a group of logical rules, executable instructions associated with the type of the requested change, as given by the first parameter of the data object, and the target network configuration, as given by the second parameter of the data object; and performing, further according to the group of logical rules, the requested change to the target network configuration, the performing of the requested change comprising executing the executable instructions retrieved from the repository.

Abstract: Systems and methods of the present disclosure are directed to providing remote access capabilities in information technology infrastructure. In particular, systems and methods of the present disclosure can provide remotely access capabilities to facilitate the management, configuration, or maintenance of information technology infrastructure.

Abstract: A method and system for managing performance of over a multimedia content distribution network (MCDN), such as a digital subscriber line network, involves receiving an indication of an impairment in network performance from an MCDN client. The MCDN node associated with the client may be identified and a community of MCDN clients coupled to the MCDN node may be further identified. Impairment information, representative of MCDN equipment, may be collected for each of the MCDN clients. Detailed network diagnostics and field service may be performed for MCDN clients based on a characterization of the impairment parameters. After remediation of the MCDN node, collection of the impairment information may be terminated.

Abstract: Methods, systems, and computer-readable storage media for receiving a record including a set of attributes, each attribute having an attribute value, the record representing automatic execution of an IT process within a managed system, retrieving a model representing historical executions of the IT process and including a set of distribution parameters associated with a first type of attribute and a set of probability distributions associated with a second type of attribute, determining, for a first attribute, a first score based on distribution parameters and a value, determining, for a second attribute, a second score based on a probability distribution and a value, the second attribute being of the second type of attribute, and selectively indicating that the IT process is anomalous based on an outlier score.

Abstract: A system and method allows users of a social network system to view different types of information based on rights and privileges associated with the information and attributes and characteristics of each user.

Abstract: A system and methods for mobile device active callback prioritization, utilizing an enhanced callback prioritization engine operating on a user's mobile device for integration through the operating system and software applications operating on the device, wherein the enhanced callback prioritization engine receives intercepted data or voice messages sent to the mobile device, retrieves and aggregates data related to the assigned messages, inputs the assigned data message and aggregate data into one or more machine learning algorithms wherein the algorithms may analyze the input data, the results of the analysis may be used to compute a priority score for the assigned data message, and generates a callback list from the computed prioritization score. The priority score is in part based on 3rd party application data related to the data or voice messages providing context to the machine learning algorithms.

Abstract: Systems and methods are provided for monitoring a plurality of chat messages. Values are extracted from multiple chat messages between a first party and a second party. Context is determined for the values and/or messages. The context is used to determine the relationship between the values, messages, and one or more transactions. Once all values of a transaction are identified, an order ticket is generated.

Abstract: One or more systems, computer-implemented methods, and computer program products to facilitate a process for consensus regarding proceeding with a request of a transaction are provided. A system can comprise a memory that stores computer executable components and a processor that executes the computer executable components stored in the memory. The computer executable components can comprise a services component that operates a service of a transaction, where the services component approaches consensus regarding a request of the transaction by communicating with one or more other services components that operate one or more other services immediately upstream or downstream in the transaction to the service. The services component can approach the consensus by communicating only with the one or more other services components. To approach the consensus, the services component can communicate one or more messages that include one or more requests, votes or final decisions.

Abstract: A computing device may perform a method that includes graphically presenting a plurality of virtual routing and forwarding (VRF) elements which represent a plurality of stored VRF profiles, with each VRF element presenting profile data from one of the plurality of stored VRF profiles. The method may further include receiving input selecting a VRF element which represents and presents profile data from a selected stored VRF profile and receiving input modifying the profile data presented by the selected VRF element. A VRF profile may be generated, for a networking device of a networking infrastructure, based on the selected stored VRF profile and the input modifying the profile data presented by the selected VRF element. Thereafter, a VRF element may be graphically presented which represents and presents profile data from the generated VRF profile for the networking device.

Abstract: Methods and systems for generating and sharing media clips are described. Consistent with some embodiments, while a selection of digital media content (e.g., a movie, television program, audio track, and so on) is being presented at a media player, a user creates one or more sets of waypoints (e.g., time markers) that define the boundaries (e.g., beginning and end) of one or more media clips. These waypoints are communicated from one media player device to another, enabling the receiving media player device to retrieve and play back the media clips from a source other than the media player device where the waypoints were generated.

Abstract: A message can be selectively provided to users of an online content management service based at least in part on a user relationship between the users and a shared content item. Users having the user relationship associated with the message can be shown the message, where users without the user relationship are not shown the message. For example, a message can be configured to be shown upon the first time a content item is opened by a user, but not on subsequent openings of the content item.

Abstract: A system provides a “virtual room” for remotely sharing content experiences via electronic devices at different locations. The system may enable synchronization of the content at the different locations, access control, be able to provide and/or experience interaction feedback regarding the content, control the interaction feedback that is provided and/or experienced, enhance the ability of people to distinguish the content from the interaction feedback, and so on. As such, people may be able to share content experiences more like they were present in a single location while remote from each other.

Abstract: A system and method for mobile device active callback prioritization, utilizing a callback prioritization engine operating on a user's mobile device for integration through the operating system and software applications operating on the device, wherein the callback prioritization engine intercepts data or voice messages sent to the mobile device, assigns the intercepted messages to a lobby construct, retrieves and aggregates data related to the assigned messages, inputs the assigned data message and aggregate data into one or more machine learning algorithms wherein the algorithms may analyze the input data, the results of the analysis may be used to compute a priority score for the assigned data message, and generates a callback list from the computed prioritization score.

Abstract: A cloud gateway for coupling an industrial system to a cloud platform is provided. The cloud gateway collects data from one or more industrial controllers, meters, sensors, or other devices comprising an industrial automation system. The cloud gateway optionally performs additional transformations on the data to add context, summarize, filter, reformat, and/or encrypt the data. The cloud gateway then sends data to a cloud platform for use by one or more cloud-based applications or services. The cloud gateway can facilitate cloud-based data collection from both fixed-location and mobile industrial systems. The cloud gateway can also support store-and-forward logic, allowing industrial data to be temporarily stored in local storage in the event that communication between the cloud gateway and the cloud platform is disrupted.

Abstract: A mediating apparatus, a device management system, a communication control method, and a non-transitory recording medium. The mediating apparatus displays on a display, a screen presenting communication connection status of the communication of the one or more devices, receives selection of a device to be registered in the mediating apparatus, among the one or more devices displayed on the screen presenting the communication connection status, receives a registration request to register the device in the mediating apparatus, and in response to the registration request, connect communication between the mediating apparatus and the device, after disconnection of communication between the remote management system and the device.

Abstract: According to various embodiments of the present invention, an electronic device may comprise an IMS framework for communicating with an IMS server, a display, a memory, and a processor, wherein the processor is configured to: control the display to display a VR image in response to an activation state of a virtual reality mode; receive presence information including information on an activation state of the VR mode of at least one external electronic device from the IMS server; include, in the VR image, the received presence information about the at least one external electronic device, using a 3D application, and render the VR image; and control the display to display the rendered VR image including the presence information about the at least one external electronic device. Various other embodiments, in addition to various embodiments disclosed in the present invention, are possible.