Abstract: The present invention provides telephone line subscribers the benefits of simultaneous ringing service without wasting telephone network resources. When a simultaneous ringing service subscriber's wireline telephone (the primary telephone) receives an incoming call, a service switching point connected to the primary telephone sends a query to a service control point. The service control point then checks the busy/idle status of the primary telephone as well as the subscriber's wireless telephone (the secondary telephone). If the primary and the secondary telephones are idle and can receive the call, the service control point instructs the service switching point to forward the call to a service node. Otherwise, the service switching point is authorized to terminate the call. When the service node receives the call from the service switching point, it generates two calls simultaneously: one to the primary telephone and one to the secondary telephone.

Abstract: A low complexity packet loss concealment method for use in voice-over-IP speech transmission calculates a cross-correlation of previous speech data to estimate the pitch period of the previous speech when speech frames have been lost. A tap interval used to calculate the cross-correlation is dynamically adapted, thereby reducing the computational complexity of the process. In addition, the pitch period estimation is bypassed completely when it is determined not to be necessary, as a result of the speech being unvoiced or silence. A waveform “bending” operation is performed into the current frame without inserting any algorithmic delay into each frame.

Abstract: A method and system for routing service calls made from lines resold to a competitive service provider includes advanced intelligent network and standard switching functionality. The call may be made into an AIN service switching point (60) or a non-AIN switch (62-64). All calls are routed to an AIN hub (190), such as a service switching point, via a trunk group. The AIN or non-AIN switch may access a line class code table (160-164) to determine the proper routing information. Calls made from resold lines are routed to the AIN hub (190). Once the call is routed to the AIN hub, a trigger (187) provisioned on the AIN hub and assigned to the incoming trunk group causes the hub to suspend the call and launch a query to a service control point (200). The query includes the directory number of the resold calling line and the originally dialed number. The SCP (670) accesses a data-base (675) containing directory numbers for resold lines and identifiers for competitive service providers.

Abstract: A system for providing location ID services for telephone calls transfers location data describing the location of the calling device to the called device. Rather than or in addition to providing the name and telephone number as is done through the conventional caller ID service, the location of the calling device is displayed by the called device including the zip code, the longitude and latitude planar coordinates, or the street address. Existing advanced intelligent network infrastructure may be adapted to provide the location ID service, such as by providing location data queries from a signal switching point to a signal control point. The signal control point has access to a CNAM database containing location ID data fields in addition to conventional caller ID data.

Abstract: Multi-modal applications are capable of interacting with a user in a voice mode, a visual mode, and/or other modes of communication. Mode swapping refers to the process of changing from one mode of communication (or one combination of modes) to another. Mode swapping may be initiated by a user, by an application, or by another entity. Mode swapping may be performed “adaptively,” in that an entity monitors the effectiveness of a communication mode and initiates a mode swap if communication is proceeding non-optimally in the current mode. Mode swapping may be performed by dropping a call to a telephone terminal in the currently-open mode and placing a call to that same device in another mode. In one embodiment, logic for mode swapping resides on a gateway proxy that mediates communication between an application and a telephone terminal.

Abstract: A method and system, employing IP telephony, for providing continuous, uninterrupted voice communications during disaster conditions wherein the disaster site telephone infrastructure has been rendered inoperable or inaccessible. The system uses Voice over IP (VoIP) and emerging IP telephony standards to enable users to receive telephone calls, normally destined for their work phone, at a personal computer terminal connected to the Internet. Users can also place calls from their terminal to the PSTN or to other users on the system. Combining telephone line redirection with IP telephony capabilities enables the construction of a system that provides users with unlimited flexibility in responding to a severe business interruption with full voice communications. The system can be customized so calling parties will be presented with precisely the same greetings and messages, for each user telephone extension, that were present in the disaster site's telephone system.

Abstract: The invention relates to an apparatus for holding and making contact with a radio telephone, having an elongate, cuboidal housing with a contact unit which is located at one housing end and has contact-making and/or connecting elements, the contact unit of the radio telephone interacting with a pivotable mating contact unit (29) of a holder (20) for the radio telephone, and it being possible for the radio telephone to be positioned and/or plugged, by way of its contact unit, on the mating contact unit (29) of the holder (20) and to be pivoted therewith through a pivot angle. Provision is made here for the holder (20) to be adapted, in particular, to the longitudinal dimension of the housing of the radio telephone.

Abstract: In a telecommunication system configured to provide a connection between a caller and a callee via a telephone network, wherein the telephone network is configured to connect the caller and the callee, a method for allowing the callee to prevent the caller from establishing the connection with the callee. The method includes receiving an instruction from the callee to prevent the caller from establishing the connection with the callee and identifying a first telephone number associated with the caller. The method also includes preventing one or more phone calls from the first telephone number from being forwarded to a second telephone number associated with the callee.

Abstract: At least one exemplary embodiment of the present invention includes a method comprising receiving a connection request at a modem integral to a programmable logic controller, and allowing access to the programmable logic controller via the modem. At least one exemplary embodiment of the present invention includes a method comprising establishing a connection between a calling device and a modem integral to a programmable logic controller, and allowing the calling device access to the programmable logic controller via the modem. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. This abstract is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims. 37 CFR 1.72(b).

Abstract: A method of communication among telephony services using an event context cache can include, in a messaging telephony service, receiving a telephony event from a node in the public switched telephony network specifying a called directory number, a calling directory number, and service context data. The service context data can be stored as an entry within the event context cache. The event context cache can be accessible by at least one other telephony service. The entry can be associated with a key for the event context cache. The key can be specified by the called directory number and the calling directory number.

Abstract: An automatic call distribution system is adapted to connect a telephone call of a caller to an agent station through a public switched telephone network (PSTN) where call information identifiers received from the PSTN are repopulated. The method includes the steps of receiving the incoming telephone from the PSTN, transferring the incoming call to a voice response unit (VRU), requesting, by the VRU, predetermined data from the caller, receiving, by the VRU, the requested predetermined data, repopulating a portion of the call information identifiers with repopulated data corresponding to the predetermined data, transferring the incoming telephone call back to the automatic call distribution system from the VRU along with the repopulated data retained within the call information identifiers, routing the transferred call to the agent station, displaying the repopulated data.

Abstract: A system and method allow PBX features to be extended through the public network. A teleworker calls into a PBX system and is assigned a fictitious port. The fictitious port is controlled by a telework server and appears to the PBX to be a local device. PBX features are invoked by particular sequences of DTMF tones or by voice prompt, or another data input system.

Abstract: A system and method provide for the processing and routing of incoming calls for a call center. The system is specially configured such that incoming calls are prioritized and placed in a virtual queue if it is determined that a live call attendant is not available. While in the queue, the system is further configured such that the caller may initiate and participate in various interactive functions while simultaneously maintaining their priority position in the virtual call queue.

Abstract: A call management technique implemented using a call routing engine is disclosed. In the technique, local (e.g., ACD) switching resources and a public network are controlled as a single virtual switch for purposes of implementing call processing features.

Abstract: Methods and systems for providing enhanced network security for network management messages and subsystem management messages are disclosed. A network security function receives a network or subsystem management message from a first location in a network. The network security function determines whether one or more predetermined parameters in the network management message are not associated with the originating location. In response to determining that are not associated with the originating location, a network security action, such as discarding the message and/or notifying a network operator, is performed.

Abstract: Communication between a service switching point (SSP) and an external (or stand alone) Intelligent Peripheral (IP) has not been defined by any of the standard bodies. ITU-T Q.1600 and ETSI 300 374-1 defines the network configuration of SCP, SSP and stand-alone IP units using SS7 ISUP connection, but ITU-T Q.1600 and ETSI 300 374-1 does not specify in detail the SS7 ISUP messages for bi-directional communication between a SSP and an IP unit. This invention details the message flow between a SCP, a SSP and an ISUP IP unit, especially in the messages between the SSP and IP unit using SS7 ISUP protocol. With the signaling method of the present invention, SCP can send INAP operations, such as PA, PCUI to instruct an external IP unit to play an announcement or collect user information, then an IP unit can send back the related operations back to SCP. In this case, the resource of the IP unit can be shared by other switches and SSPs in the network.

Abstract: The present invention provides for modification of call features and the priority to initiate these call features on an overall office, group, or subscriber level. In essence, configurable feature queues may be created and associated with any number of subscribers or groups of subscribers in a call processing environment. Preferably, a standard feature queue is provided for an office. The call features and the sequence in which the call features are implemented are modifiable within the standard feature queue for the entire office. Additional feature queues for identified groups of subscribers may be created and modified as desired to provide a unique feature queue for that particular group. Similarly, feature queues may be created and modified for individual subscribers. As such, the present invention provides for customized feature queues on a per-office, per-group, or per-subscriber level.

Abstract: A method of extending telecommunications service, wherein the method is implemented in an extension application server. The extension application server is coupled for data communications to a customer data source and to a telecommunications server. The telecommunications server includes, installed and operating upon the telecommunications server, a multiplicity of telecommunications extension services. The method of extending telecommunications service includes receiving, in the extension application server, from a requesting telecommunications extension service in the telecommunications server, a telecommunications service request; preparing, in dependence upon information from the customer data source, a response to the telecommunications service request; and transmitting the response to the requesting telecommunications extension service.

Abstract: In a multimedia communications system (100), a conference establishment server coordinates the scheduling of a conference call. The server receives request for conference calls (202). The request includes a list of participants and may include an indication of the resources necessary and any rules for the conference call. The request may indicate critical resources or participants that are required for the call. Based on the request, the server determines a conference time and notifies participants of the time (204, 206, 210). Prior to conference time, participants are reminded of the time and automatically connected to the call. The server may check the status of users on the telecommunications network to determine availability. If a critical participant or resource is unavailable at conference time, the conference may be cancelled with notification to the participants.

Abstract: Congestion problems in networks are alleviated with a method that works toward insuring the unused capacity will always exist in elements of a network that are resources which are shared by a plurality of users and which, consequently, can be overloaded. In response to each a request to establish a connection over a path in the network, pursuant to a predetermined algorithm method either services the request, declines to service the request, or services the request after dropping an established connection. In one embodiment, when unused cavity on the path is above a preselected level, all requests are services. What unused capacity falls below a preselected threshold, a probabilistic approach is taken as to service the request or not, and as whether to drop an existing call in order to service the request.