Abstract: A method of dynamic prioritization of collaboration between human and virtual agents according to an embodiment includes generating a priority score for a conversation between a human user and a chat bot, wherein the priority score is based on at least a sentiment of the human user and a temporal aspect of the conversation, providing the priority score to a human agent via an interface for monitoring the priority score, transferring control of the conversation from the chat bot to the human agent based on an interaction of the human agent with the interface, and yielding control of the conversation from the human agent back to the chat bot in response to another interaction of the human agent with the interface.

Abstract: A method for locality and serving scope set based network function (NF) profile prioritization and message routing includes, at an NF including at least one processor, receiving a service based interface (SBI) request including a preferred locality or a servingScope. The method further includes identifying an NF profile of a producer NF with an NF profile level locality or servingScope attribute that does not match the preferred locality or servingScope attribute in the SBI request and with a localitySet or servingScopeSet having a locality attribute or servingScopeSet attribute that matches the preferred locality or servingScope attribute in the SBI request. The method further includes setting an NF profile level priority of the NF profile based on a priority specified for the matching locality attribute in the localitySet or the servingScope attribute in the servingScopeSet.

Abstract: A computer-controlled system for digitally evaluating one or more computer-executable and traceable metrics associated with a machine at a node. The system includes a computerized data collection wireless device for collecting digital data stored in the form of a plurality of computer-executable files from the machine. The computerized data collection wireless device includes a metric logistics device that generates a metric queue containing a plurality of computer-executable metric components storing information indicative of at least one of a date, time, geo-coordinates, machine identification details, and computer readable and executable performance data associated with the machine. The system includes a data aggregator and a computer-controlled metric appliance communicatively coupled to the data aggregator and receives the metric queue from the data aggregator.

Abstract: A method for applying or overriding preferred locality criteria in processing NF discovery requests includes, at an NRF including at least one processor, maintaining an NF profiles database including NF profiles of producer NFs registered to provide service to other NFs, receiving, from an NF, an NFDiscover request including a preferred-locality attribute or lacking a preferred-locality attribute, accessing the NF profiles database to identify NF profiles of producer NFs capable of providing a service indicated by query parameters in the NFDiscover request, generating an NFDiscover response including the NF profiles identified as capable of providing the service indicated by the query parameters in the NFDiscover request, prioritizing the NF profiles in the NFDiscover response in a manner that overrides the preferred-locality attribute in the NFDiscover request or applies a preferred locality attribute selected by the NRF, and transmitting the NFDiscover response to the NF that transmitted the NFDiscover requ

Abstract: An environment of sensors and actuators is operated in accordance with predetermined policies, and the effectiveness of individual policies is monitored by comparing inputs from the sensors (550) with intended outcomes from policies controlled by previous inputs from one or more of the same sensors. Each policy includes a check function (554), wherein a sensor, other than the one that triggers the actions, monitors the actions generated by the policy and generates an output (556) indicative of whether a system state is approaching a condition specified by the policy.

Abstract: Methods and apparatus related to identifying one or more messages sent by a user, identifying two or more contacts that are associated with one or more of the messages, determining a strength of relationship score between identified contacts, and utilizing the strength of relationship scores to provide additional information related to the contacts. A strength of relationship score between a contact and one or more other contacts may be determined based on one or more properties of one or more of the messages. In some implementations, contacts groups may be determined based on the strength of relationship scores. In some implementations, contacts groups may be utilized to disambiguate references to contacts in messages. In some implementations, contacts group may be utilized to provide suggestions to the user of additional contacts of a contacts group that includes the indicated recipient contact of a message.

Abstract: A control method according to the present disclosure is executed by a first server of servers in a system including one or more IoT devices and the servers. The method includes: obtaining first transaction data including operation notification information and time information from each of the IoT devices, the operation notification information including identification information on the IoT device and a notification indicating that the IoT device is operating, the time information indicating a time when the IoT device has obtained the operation notification information; transferring the obtained first transaction data to second servers different from the first server; executing a first consensus algorithm together with the second servers; and recording a block containing the first transaction data in a distributed ledger of the first server, when the authenticity of the first transaction data is verified by the first consensus algorithm.

Abstract: Systems, computer-implemented methods, and computer-readable media for facilitating resource balancing based on resource capacities and resource assignments are disclosed. Electronic communications, received via interfaces, from monitoring devices to identify resource descriptions of resources may be monitored. A resource descriptions data store may be updated to associate each entity of the entities and resource capacities of each resource type of resource types. A first electronic communication, from resource-controlling systems, may be detected. Model data from a model data store may be accessed based on the identified resource descriptions. A first model may be identified based on the model data. A resources assessment corresponding may be generated based on whether a threshold is satisfied based on the first model, a first resource capacity of a first resource type, and the first electronic communication.

Abstract: A network gateway device (10) for determining information related to a designated data transmission rate for a wireless link includes at least one means for communicating (12) for communicating with a wireless modem means (200). The network gateway device (10) includes a means for controlling (14) configured for obtaining information related to an instantaneous data transmission capacity of the wireless link via the at least one means for communicating (12). The means for controlling (14) is configured for determining the information related to the designated data transmission rate based on the information related to the instantaneous data transmission capacity of the wireless link. The designated data transmission rate is lower than an average data transmission capacity of the wireless link. An availability of the designated data transmission rate over the wireless link is higher than an availability of the average data transmission capacity over the wireless link.

Abstract: The present disclosure generally relates to systems and methods for efficiently and dynamically integrating a chatbot into an application service. More specifically, the present disclosure relates to systems and methods that dynamically build custom components that enable the chatbot to communicate and facilitate the use of the application service directly from the chatbot application. Accordingly, the systems and methods described herein provide the benefit of integrating the chatbot application into an application service without having the application developer write code for the integration, thereby enhancing the computational efficiency of the integration and the reliability of the application service when new services or service functionality are added or modified.

Abstract: Systems and methods described herein provide a co-managed configuration service. A network device stores parameters for the co-managed configuration service. The parameters identify exposed services for an enterprise network that uses devices from a network service provider. The network device receives, via a customer portal, a vendor-agnostic change request for the enterprise network. The change request includes a user role and a change request name for one of the exposed services. The network device authenticates the change request based on the user role and the change request name and retrieves vendor director information for an SDN device implementing the configuration change. The network device invokes, in response to the change request, the configuration change for the enterprise network based on the vendor director information.

Abstract: A server system receives an electronic document from a client system to be stored at a content management system. The server system generates multiple copies of the electronic document that are stored in parallel at respective multiple instances of the content management system. The server system receives a request to retrieve a copy of the electronic document. In response to the request, the server system checks, by a load balancer, whether the respective multiple instances of the content management system are operational to retrieve the copy of the electronic document. The server system then performs load balancing by the load balancer in accordance with a round-robin process to select a particular instance and retrieves the copy of the electronic document from the particular instance of the content management system.

Abstract: A networked lighting control system having the capability to identify problems within its own wireless network. The system includes a plurality of luminaire nodes. Each luminaire receives, via a wireless mesh network, a series of messages containing an output control indication. The indication represents a “delta” value, which the luminaire uses, for each received message, to generate a control signal to increase the light output of its lamp by a known amount. The luminaire transmits a series of messages containing the output control indication, wherein each transmitted message corresponds to each message that had been received by the luminaire. After a series of such “delta” messages have been originated and broadcast over the mesh network, the luminaires that failed to receive some of the messages will appear dimmer than the luminaires that received all, or more of, the messages, providing a visualization of signal propagation problems.

Abstract: An online system receives information including a description of an event occurring in a mobile application and user identifying information associated with a user of the mobile application associated with the event via an SDK incorporated into the mobile application code of the mobile application. The online system determines whether the description corresponds to information maintained in the online system describing types of events capable of occurring in the mobile application. If the description corresponds to information describing a type of event capable of occurring in the mobile application, the online system logs the type of event in association with the user identifying information. Otherwise, the online system predicts a type of event corresponding to the event occurring in the mobile application based at least in part on the information received at the online system and logs the predicted type of event in association with the user identifying information.

Abstract: Embodiments include an electronic control unit comprising an audio input device for receiving an audio stream from an external audio source, the audio stream being split between an audio path and a haptic path; a wireless transceiver in the haptic path for transmitting the audio stream to at least one wearable haptic device using short-range wireless communication; and a processor coupled to the transceiver and configured to calculate an amount of latency associated with transmission of the audio stream to the wearable haptic device(s), and partition the audio stream into a plurality of audio packets including a time-to-play based on the calculated latency. The control unit further includes a buffer in the audio path for inserting a time delay into the audio stream based on the calculated latency, and an audio output device in the audio path for outputting the time-delayed audio stream to an external audio listening device.

Abstract: Methods and systems are described for a distributed auto discovery service for device enrollment. In an example, a user device enrolling in a Unified Endpoint Management (“UEM”) system can receive an email address. The enrolling user device can identify, on a local network that the enrolling user device is connected to, other user devices that are already enrolled with the UEM system. The unenrolled user device can send a discovery request to the enrolled user devices that includes the domain of the email address. One or more of the enrolled user devices can respond with a tenant identifier associated with the domain and a Uniform Resource Locator for a server that the unenrolled user device can contact to complete enrollment. The unenrolled user device can contact the server and complete enrollment using the email address and tenant identifier.

Abstract: A method for a remote support service performed by a remote control device includes receiving, from a controlled terminal, a first image packet including image data for a first image, rendering the first image based on the image data, transmitting a control packet including control data corresponding to an administrator's input to the controlled terminal when the administrator's input for the rendered first image is detected, receiving a second image packet including image data for a second image obtained by capturing the screen of the controlled terminal and identification information on whether or not the second image data is an image generated for the first time after a control event based on the control data is performed, determining whether or not to render the second image based on the identification information, and rendering the second image based on the image data for the second image according to the determination result.

Abstract: A server or an on-premises computing node accesses a message and a destination tag indicating one or more client devices participating in a conference to receive the message. The server or the on-premises computing node determines a configuration for the message based on a source of the message. The server or the on-premises computing node transmits the message to the one or more client devices indicated in the destination tag to configure the one or more client devices to display the message according to the configuration within a display region associated with the conference.

Abstract: Described are computing systems and methods configured to detect a small, but meaningful, anomaly within one or more metrics associated with a platform. The system displays visuals of the metrics so that a user monitoring the platform can effectively notice a problem associated with the anomaly and take appropriate action to remediate the problem. An operational visual includes a radar-based visual with a heatmap arranging metrics, and a node representing a state of the metrics. Moreover, the system uses an ensemble of unsupervised machine learning algorithms for multi-dimensional clustering of hundreds of thousands of monitored metrics. Via the visuals and the implementation of the machine learning algorithms, the described techniques provide an improved way of representing and simulating many metrics being monitored for a platform. Moreover, the techniques are configured to expose actionable and useful information associated with the platform in a manner that can be effectively interpreted.

Abstract: Systems, methods, devices and non-transitory, computer-readable storage mediums are disclosed for single sign-on (SSO) for mobile applications using direct brokering for identity authentication. In an embodiment, a method comprises: sending, by a mobile application operating on a mobile device, a request to an online service provider for access to a resource; receiving, by the mobile application, a redirect from the service provider to an identity service provider for authentication; and establishing, by a portion of binary code of the mobile application and using the redirect, a brokered authentication session with the identity service provider, the portion of binary code configured to operate as a broker for the mobile application for the authentication session, and to provide single sign-on (SSO) services to the mobile application and other mobile applications operating on the mobile device, the SSO services including services to access the resources and authorization to use the accessed resources.