Patents Examined by Kira Nguyen
  • Patent number: 9224120
    Abstract: In part, the invention relates to computing systems and methods for electronically indicating the acceptability of a product. An image capture and communication device may analyze a product label that includes one or more monitors, authentication elements, and identification elements. The image capture and communication device may determine the type and features of the monitors, authentication elements, and identification elements. The image capture and communication device may transmit data based on the type and features to a host server, which may transmit data associated with the host product to the image capture and communication device in, inter alia, the form of an acceptability report.
    Type: Grant
    Filed: October 19, 2011
    Date of Patent: December 29, 2015
    Assignee: TEMPTIME CORPORATION
    Inventors: Frederick R. Grabiner, Carl M. Lentz, Emily Moore, Thaddeus Prusik, Nicholas Puro, Bruce-Erik Osborn
  • Patent number: 9177319
    Abstract: Methods and systems for providing customer support in response to support communication are disclosed. Such communications may be structured or unstructured, and unstructured communications may be subject to further processing. A determination is made at least as to one or more relevant support classes, as well as to whether further support action(s) should be initiated. When determined that at least a further support action should be initiated, aspects of the support action may be determined and initiated.
    Type: Grant
    Filed: March 21, 2012
    Date of Patent: November 3, 2015
    Assignee: Amazon Technologies, Inc.
    Inventor: Mahendra M. Chheda
  • Patent number: 9135642
    Abstract: There is disclosed a device-based eCare solution that facilitates computerized consumer service on consumer devices. The system may include an end device, a back-end server eCare system, and a communications technology. One or more consumer eCare applications, such as balance and pricing applications, consumer assistance applications, diagnostic applications, and anticipatory applications, may be resident on the device. The end device may be configured to monitor the consumer's activity and collect and store a set of data regarding the consumer's activity. The end device may be further programmed to proactively offer the consumer a consumer eCare application based on the set of data and execute the consumer eCare application in accordance with the consumer's instructions. The system may create a collaborative environment between the device, other devices, and the back-end server eCare system.
    Type: Grant
    Filed: August 13, 2010
    Date of Patent: September 15, 2015
    Assignee: NetCracker Technology Solutions, Inc.
    Inventors: Scott A. Irwin, Robert D. Birch, Joseph P. Lupo, Sanjiv Karani, Stephen D. Weagraff
  • Patent number: 9123011
    Abstract: A system, method and article of manufacture are provided for managing a merger or an acquisition. A plurality of statistics are tracked relating to a merger or an acquisition for reporting purposes. Further, a plurality of decisions are stored relating to the merger or acquisition. Such decisions may be accessed by a plurality of users involved in the merger or acquisition. In addition, a plurality of items associated with the merger or acquisition are inputted into a database. Each item is associated with at least one of the users. The users may be search for the items in the database.
    Type: Grant
    Filed: September 19, 2013
    Date of Patent: September 1, 2015
    Assignee: Accenture Global Services Limited
    Inventors: James S Marpe, David W Coyle, Bruce P Kiene, Gregory P Chestnut, John F Durocher, Scott R Adler, Laura L Farner, Robin Pepper, Robert Kim, Pascal R Yammine, Colin K Dangel
  • Patent number: 9103061
    Abstract: An appliance is configured to establish a communications link through the appliance between a user and a service representative as part of installing, diagnosing and servicing the appliance.
    Type: Grant
    Filed: September 9, 2008
    Date of Patent: August 11, 2015
    Assignee: Whirlpool Corporation
    Inventors: Randell L. Jeffery, Richard A. McCoy
  • Patent number: 9053616
    Abstract: Computing systems and methods for electronically indicating the acceptability of a product. An image capture and communication device may analyze a product label that includes one or more monitors, authentication elements, and identification elements. The image capture and communication device may determine the type and features of the monitors, authentication elements, and identification elements and, based on the type of the monitors, authentication elements, and identification elements. The image capture and communication device may transmit data based on the type and features to a host server, which may transmit data associated with the host product to the image capture and communication device in, inter alia, the form of an acceptability report.
    Type: Grant
    Filed: April 20, 2010
    Date of Patent: June 9, 2015
    Assignee: TEMPTIME CORPORATION
    Inventors: Frederick Robert Grabiner, Carl Michael Lentz, Emily Moore, Thaddeus Prusik, Nicholas Puro
  • Patent number: 9037475
    Abstract: The described system and method provides for the auctioning of radio presets in a vehicle and loading radio preset information into radio preset slots of the vehicle including different types of presets and different sets of preset information corresponding to different preset zones. Multiple auctions may be conducted for each vehicle or group of vehicles, and the auctions may be based on a variety of factors such as different types of presets, different preset zones, number of vehicles, type of vehicles, etc. Once the auction or auctions are won, radio preset slots corresponding to the results of the auctions may be loaded into vehicles at the manufacturer, dealership, or upon the occurrence of a geobox trigger when a vehicle is determined to be inside a particular preset zone.
    Type: Grant
    Filed: December 7, 2010
    Date of Patent: May 19, 2015
    Assignee: General Motors LLC
    Inventors: Steven C. Tengler, Mark S. Frye
  • Patent number: 8996424
    Abstract: A digital system or device includes a battery pack as an exemplary functional subunit. In a warranty case determined by an electrical load test for determining its actual charge capacity, a battery check program initializes, via the operating system and an underlying printer, a printout of a warranty certificate. This certificate form, in particular, contains a UID of the underlying battery pack gathered from a ROM implemented in the battery pack. Before generating the printout of the certificate, the UID gathered from the ROM is coded e.g. by the battery check program and only the coded UID is printed. The printout of the warranty certificate thereafter will be delivered to the warranty service provider by the user. After having received the delivered warranty certificate and having checked validity of the user's warranty claim by means of the coded UID the warranty service provider sends a replacement battery pack back to the user.
    Type: Grant
    Filed: November 3, 2004
    Date of Patent: March 31, 2015
    Assignees: International Business Machines Corporation, ADS-TEC GmbH
    Inventors: Erich Hindermeyer, Konrad Gierens, Thomas G. Moegerle, Thomas G. Speidel
  • Patent number: 8965601
    Abstract: A present novel and non-trivial system, apparatus, and method is disclosed for presenting a flight director-dependent highway in the sky (“HITS”) pathway on an aircraft display unit. A processor receives flight plan data and flight director data, generates HITS data set representative of a flight director-dependent HITS pathway using flight plan data and flight director data, and provides the HITS data set to a display system for presentation of the flight director-dependent HITS pathway on a tactical display unit. Flight plan data provided to the processor may comprise of data sourced by a navigation system or HITS pathway data generated independently of flight director data. When presented on a tactical display unit, the flight director-dependent HITS pathway may be depicted with the flight director, where the proximal end of the HITS pathway aligns with the flight director.
    Type: Grant
    Filed: September 23, 2008
    Date of Patent: February 24, 2015
    Assignee: Rockwell Collins, Inc.
    Inventor: Sarah Barber
  • Patent number: 8838482
    Abstract: A method of making a printed article of clothing of fabric, characterized by the following steps: (a) a computer (4) of a customer (2) is connected for data exchange with a computer (12) of a producer; (b) the customer (2) sets the design of a desired article of clothing via the customer computer (4)/producer computer (12) connection by setting for a plurality of design parameters (e.g. basic design, color, size) a respective selection target from several selection targets possible; (c) based on data from said design setting, several print parts are printed on a printing medium by means of a printer (12), said printing medium being either directly a fabric panel or an intermediate medium the print of which is transferred to fabric later on; (d) fabric pieces (24a; 24b) (e.g.
    Type: Grant
    Filed: May 23, 2003
    Date of Patent: September 16, 2014
    Assignee: Owayo GmbH
    Inventors: Bastian Schindler, Francisco Jose Gennes Sanchez, Paul Marek
  • Patent number: 8768715
    Abstract: Embodiments of the present invention provide a system and method of managing information objects on a resource that substantially eliminate or reduce disadvantages associated with previously developed systems and methods of resource management. More particularly, embodiments of the present invention provide a system and method for of resource management that reduces dependence on local agents to perform management tasks. One embodiment of the present invention can include a method for resource management comprising (i) communicating with a resource program over a network according to said resource program's software interface; (ii) generating a resource management command remote from said resource to perform a management task; and (iii) communicating said resource management command over said network to said resource in accordance with said resource program's software interface to manage an information object at said resource.
    Type: Grant
    Filed: December 13, 2002
    Date of Patent: July 1, 2014
    Assignee: Oracle America, Inc.
    Inventor: David Penick
  • Patent number: 8768755
    Abstract: Toll transaction payment processing includes accessing image data for a vehicle, the image data corresponding to at least one image of the vehicle engaging in a transaction with a toll facility. The image data is processed to determine one or more vehicle identifiers for the vehicle. A fleet vehicle company associated with the vehicle is electronically identified based on the one or more vehicle identifiers. Billing information for the transaction between the vehicle and the toll facility is electronically communicated to the fleet vehicle company.
    Type: Grant
    Filed: May 29, 2013
    Date of Patent: July 1, 2014
    Assignee: Accenture Global Services Limited
    Inventor: Jay E. Hedley
  • Patent number: 8712787
    Abstract: Systems and methods for managing excess above-ground corn residue are disclosed. Systems and methods for combusting corn residue to produce heat for generating steam are also disclosed. Additionally, methods and systems for harvesting and pre-processing corn residue prior to combustion of the corn residue are disclosed.
    Type: Grant
    Filed: November 15, 2010
    Date of Patent: April 29, 2014
    Assignee: Biomass Products, Inc.
    Inventors: Truman K. Homme, Philip E. Tollefson, William F. Fuehrer
  • Patent number: 8706645
    Abstract: Systems and methods for computer appraisal of jewelry and other valuable items, such as antiques, for use in assessing sales, underwriting assessments, and claims adjustments. A user provides a description of an item (102) to be valued; elements of the provided description (102) are used in conjunction with previously-collected data (126) to classify (125) and assess the value of the item. The user may select an analysis/appraisal type and method. Gaps in required information are optionally filled using already-known data (110) by table look-upo methods or by interpolation from known ranges, and the selected analysis method is used to compete valuation and description of the item (130). Assessment options include for example valuations, appraisals, technical or aesthetic descriptions, title chains, and underwriting and insurance schedules. Optionally data supplied by the user is retained for use in future evaluations.
    Type: Grant
    Filed: May 23, 2001
    Date of Patent: April 22, 2014
    Inventor: David W. Hendry, Jr.
  • Patent number: 8706534
    Abstract: A method and apparatus are disclosed for expediting how rental vehicle reservations can be booked by employing deep-link uniform resource locators (URLs) that encode aspects of a rental vehicle reservation transaction to relieve users of a need to enter reservation data themselves when booking a rental vehicle reservation.
    Type: Grant
    Filed: July 30, 2012
    Date of Patent: April 22, 2014
    Assignee: The Crawford Group, Inc.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Patent number: 8660890
    Abstract: Electronic toll management includes capturing an image of a vehicle triggered by a transaction event representing an interaction between the vehicle and a facility, determining a vehicle identifier based on the captured image, checking whether the vehicle identifier matches a vehicle identifier provided by a party, and notifying the party of an occurrence of a match.
    Type: Grant
    Filed: February 6, 2009
    Date of Patent: February 25, 2014
    Assignee: Accenture Global Services Limited
    Inventor: Jay E. Hedley
  • Patent number: 8612863
    Abstract: A charity badge may be set up for a web site of a publisher. The publisher may indicate a charity organization that the publisher wants to support. The charity badge may not be visible until an event occurs. The event may be a disaster event.
    Type: Grant
    Filed: July 18, 2008
    Date of Patent: December 17, 2013
    Assignee: eBay Inc.
    Inventor: Hugo Olliphant
  • Patent number: 8606588
    Abstract: A system, method and article of manufacture are provided for managing a merger or an acquisition. A plurality of statistics are tracked relating to a merger or an acquisition for reporting purposes. Further, a plurality of decisions are stored relating to the merger or acquisition. Such decisions may be accessed by a plurality of users involved in the merger or acquisition. In addition, a plurality of items associated with the merger or acquisition are inputted into a database. Each item is associated with at least one of the users. The users may be search for the items in the database.
    Type: Grant
    Filed: November 23, 1999
    Date of Patent: December 10, 2013
    Assignee: Accenture Global Services Limited
    Inventors: James S. Marpe, David W. Coyle, Bruce P. Kiene, Gregory P. Chestnut, John F. Durocher, Scott R. Adler, Laura L. Farner, Robin Pepper, Robert Kim, Pascal R. Yammine, Colin K. Dangel
  • Patent number: 8583362
    Abstract: History information for the history of vehicle travel on a road is obtained. Traffic-volume information indicating a traffic volume on the road is obtained based on the history information that has been stored in at least a predetermined amount. When the traffic volume on the road during a predetermined period is smaller than a predetermined reference value indicating a difficulty of passage, road-selection information for avoiding that road is generated.
    Type: Grant
    Filed: April 24, 2008
    Date of Patent: November 12, 2013
    Assignee: Aisin AW Co, Ltd.
    Inventors: Kenji Nagase, Kensaku Fujitani
  • Patent number: 8504415
    Abstract: Toll transaction payment processing includes accessing image data for a vehicle, the image data corresponding to at least one image of the vehicle engaging in a transaction with a toll facility. The image data is processed to determine one or more vehicle identifiers for the vehicle. A fleet vehicle company associated with the vehicle is electronically identified based on the one or more vehicle identifiers. Billing information for the transaction between the vehicle and the toll facility is electronically communicated to the fleet vehicle company.
    Type: Grant
    Filed: February 1, 2007
    Date of Patent: August 6, 2013
    Assignee: Accenture Global Services Limited
    Inventor: Jay E. Hedley