Abstract: A banking, retail or other transaction network can comprise a number of terminals, for example an ATM, where each terminal comprises a plurality of peripheral devices such as a user interface, card reader, receipt printer and cash dispenser. The applications software for the peripheral devices can be held in a central server located externally of the terminal and linked to the terminal through a communications link. The link can extend to the individual peripheral devices so that they are direct clients of the server. Additionally the individual peripheral devices can be connected to each other over the link to enable them to communicate directly with each other on a peer-to-peer basis. Each peripheral can have an independent control application. In use, the independent control applications may communicate with each other so that a peripheral operates in response to a signal generated by another peripheral. A peripheral for use in such a terminal, and a network of such terminals are also described.

Abstract: The present invention relates to the area of workflow management systems (WFMS). More particularly the invention is related to a methodology of automatically deriving and steadily improving a process model executed by the WFMS. The current invention dramatically simplifies and automates the process of model a business model of a business process. The invention allows to start just with set of unrelated activities and discover the real world relations between them at a later point in time; data mining and OLAP technologies are exploited for this discovery. The current invention thus proposes a posteriori methodology. For that purpose the precise underlying process model is derived at a later point in time based on audit data collected by the WFMS during the early deployment of a process model.