Patents Examined by M. Santiago
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Patent number: 11961050Abstract: The present application includes a method and system for real-time predictive scheduling. The system receives information from at least one workload input and at least one personnel input, calculating an initial schedule based on the information and on analytics rules in a scheduling analytics engine. The system then allocates incoming workloads to customer service representatives according to the initial schedule, while monitoring adherence to the initial schedule by calculating deviation from schedule adherence. If the deviation from schedule adherence exceeds an acceptable deviation from schedule adherence within the analytics rules, the system calculates an updated schedule.Type: GrantFiled: March 28, 2023Date of Patent: April 16, 2024Assignee: VERINT AMERICAS INC.Inventor: Stephen McSwiggan
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Patent number: 11954746Abstract: In an illustrative embodiment, an automated system assesses risks associated with real estate entities. The system may include computing systems and devices for extracting data attributes for real estate entities from received source data, and the extracted data attributes may each be associated with a particular data level for a real estate entity. The system can link data attributes in adjacent data levels with unique linkage information and compute metrics for each of the real estate entities from the data attributes where each computed metric may be associated with one of the data levels. The system can assess an amount of risk associated with each of the real estate entities based on the computed metrics and present the assessed amount of risk for one or more real estate entities to a remote computing device of a user responsive to receiving a risk assessment request.Type: GrantFiled: May 22, 2019Date of Patent: April 9, 2024Assignee: Federal Home Loan Mortgage Corporation (Freddie Mac)Inventors: Stanislav Kornienko, Fabio Quijada, Brendan McKinley, Evelyn Suzette Johnson, Angela Rae Macias Helgeson
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Patent number: 11954623Abstract: An apparatus, method, and computer program product are provided for the improved and automatic prediction and modeling of one or more channels and relevant conditions through which resources may be directed to users in an environment where resource demand, utility, and perceived value vary over time. Some example implementations employ predictive, machine-learning modeling to facilitate the use of multiple disparate and unrelated data sets to extrapolate and otherwise predict the future needs for certain resources and identify the channels and conditions that may be employed to meet such future needs. An apparatus, method, system, and computer program product are provided for improved generating, adjusting, and/or facilitating approval of a resource offer set. Some example implementations employ one or more predictive models.Type: GrantFiled: May 20, 2019Date of Patent: April 9, 2024Assignee: Assurant, Inc.Inventors: Satish Moorthy, Jay Stauffer, Jr., Brett Caltabiano, Ronnie Jeffries, III, Vivek Kumar Jha, Deepak Kumar Dhirasaria
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Patent number: 11934983Abstract: Described herein is a computer implemented method for maintaining a plurality of issues, each issue having an associated rank value, the rank values of the plurality of issues defining an order of the plurality of issues. The method comprises receiving a rank operation request to change the rank of a subject issue; determining relevant issues to the rank operation request; and attempting to acquire locks on each of the relevant issues. In response to successfully acquiring locks on each of the relevant issues a new rank value for the subject issue is calculated and saved.Type: GrantFiled: March 25, 2019Date of Patent: March 19, 2024Assignee: ATLASSIAN PTY LTD.Inventors: Mark Lassau, Matt Quail, Nikolay Petrov, Ivo Bosticky, Michael Elias
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Patent number: 11915174Abstract: An apparatus, method, and computer program product are provided for the improved and automatic prediction and modeling of one or more channels and relevant conditions through which resources may be directed to users in an environment where resource demand, utility, and perceived value vary over time. Some example implementations employ predictive, machine-learning modeling to facilitate the use of multiple disparate and unrelated data sets to extrapolate and otherwise predict the future needs for certain resources and identify the channels and conditions that may be employed to meet such future needs. An apparatus, method, system, and computer program product are provided for improved generating, adjusting, and/or facilitating approval of a resource offer set. Some example implementations employ one or more predictive models.Type: GrantFiled: February 13, 2020Date of Patent: February 27, 2024Assignee: Assurant, Inc.Inventors: Satish Moorthy, Jay Stauffer, Jr., Brett Caltabiano, Ronnie Jeffries, III, Vivek Kumar Jha, Deepak Kumar Dhirasaria
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Patent number: 7010300Abstract: A method of handing off an ongoing wireless telecommunication session with a mobile station when the mobile station is engaging in the ongoing communication session via a first access system, and then registers in a second access system, is provided. When communicating with the first access system the mobile station communicates with a first access node according to a first protocol. When communicating with the second access system the mobile station communicates with a second access node according to a second protocol, which is a different protocol than the first protocol. After registration of the mobile station in the second access system, the ongoing communication session is carried between the mobile station and the second access node according to the second protocol over the first protocol. More specifically, the ongoing communication session is carried between the mobile station and the second access node using the first protocol encapsulated in the headers of the second protocol.Type: GrantFiled: June 3, 2002Date of Patent: March 7, 2006Assignee: Sprint Spectrum L.P.Inventors: Bryce A. Jones, Jason Delker, Von K. McConnell
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Patent number: 6983146Abstract: A location determination method uses location data items that originate at known locations and are passed to, and diffused between, entities by short-range communication. Each location data item received by an entity specifies its originating location and a time value dependent on when it originated from that location. An entity derives its location from received location data items by effecting a weighted combination of the known locations specified in the received location data items, the weighting of the known location specified in each received location data item being dependent on the associated time value.Type: GrantFiled: June 3, 2002Date of Patent: January 3, 2006Assignee: Hewlett-Packard Development Company, L.P.Inventor: Michael P Spratt
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Patent number: 6963745Abstract: An inter system handovers in a mobile telecommunication system is performed when a dual mode user equipment (UE) covered by both GSM/GPRS network and UMTS network connects a dedicated channel and sets up a call in a BSS region where the GSM/GPRS provides coverage, and then moves to a UTRAN (UMTS Terrestrial Radio Access Network) where the UMTS provides coverage, wherein the method includes the steps of: if the dual mode UE receives an inter system handover command, i.e.Type: GrantFiled: January 13, 2003Date of Patent: November 8, 2005Assignee: Samsung Electronics Co., Ltd.Inventors: Arnresh Singh, Rajesh Vandanapu, Mohan Rao, Kyu-Hwan Yi
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Patent number: 6959191Abstract: A system for determining the location of a device in a wireless communication network includes at least one antenna for transmitting signals in a wireless communication network. A monitoring unit, located proximate to the at least one antenna, is operable for receiving, as a first input, signals transmitted by the antenna and signals from a device in the network and for receiving, as a second input, signals to be transmitted by the antenna. The monitoring unit includes at least one cancellation stage for modifying the second input and combining the modified second input with the first input to reduce the effect of the transmitted antenna signals on the monitoring unit first input.Type: GrantFiled: June 3, 2002Date of Patent: October 25, 2005Assignee: Andrew CorporationInventor: Gregory A. Maca
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Patent number: 6944461Abstract: A communication system includes a base station and a plurality of remote stations wirelessly communicating with the base station. The base station determines a respective RF quality for each remote station. In response to a request for RF resources from a given remote station, the base station determines whether admission of the given remote station would exceed an RF power budget threshold. If the RF power budget threshold would not be exceeded, the RF quality is compared to a first quality threshold to determine whether to allocate the requested RF resource to the given remote station. Otherwise, the RF quality is compared to a second quality threshold more stringent than the first quality threshold to determine whether to allocate the RF resource to the given remote station. The base station may further determine whether to allocate requested RF resources on the basis of a priority of the requested resources.Type: GrantFiled: June 3, 2002Date of Patent: September 13, 2005Assignee: Lucent Technologies Inc.Inventors: Qi Bl, Ching Yao Huang
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Patent number: 6554672Abstract: An evacuated cavity is hermetically sealed between a baseplate and faceplate of a flat panel display. Melting a glass powder, or frit, on the perimeter of the viewing area forms the hermetic seal. After melting the frit, a first fluid is circulated through the cavity to speed cooling. To further expedite the cooling of the flat panel display, a second fluid flows externally along the contour of the flat panel display to insure that the cooling is uniform and thereby avoid thermal shock.Type: GrantFiled: March 12, 2001Date of Patent: April 29, 2003Assignee: Micron Technology, Inc.Inventors: Craig M. Dunham, Seungwoo Lee, Jim Browning, Michel Garcia
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Patent number: 6417613Abstract: In a glass panel for cathode ray tube of which effective screen diameter D along the diagonal axis of the glass panel is more than or equal to 500 mm, and average radius of curvature of an outer surface of a face portion 11 is more than or equal to 10,000 mm, when a distance h along a tube axis from a contact between an effective screen end of an inner surface of the glass panel and a blend R portion 12 to a seal edge surface 14 is defined as a length of a skirt portion 13, and a glass wall thickness of the seal edge surface 14 of the skirt portion is defined as t, ranges of h and t are specified by ratios with respect to the effective screen diameter D, and a product of h and t is also specified to satisfy a predetermined range in relation to the effective screen diameter D.Type: GrantFiled: June 27, 2000Date of Patent: July 9, 2002Assignee: Nippon Electric Glass Co., Ltd.Inventor: Masaya Kyono