Abstract: A method and system adaptively improves potential customer conversion rates, revenue metrics, and/or other target metrics by providing effective user experience options, from a variety of different user experience options, to some users while concurrently testing user responses to other user experience options, according to one embodiment. The method and system selects the user experience options by applying user characteristics data to an analytics model, according to one embodiment. The method and system analyzes user responses to the user experience options to update the analytics model, and to dynamically adapt the personalization of the user experience options, at least partially based on feedback from users, according to one embodiment.
Type:
Grant
Filed:
October 28, 2015
Date of Patent:
August 20, 2019
Assignee:
Intuit Inc.
Inventors:
Joseph Cessna, Massimo Mascaro, Joel R. Minton