Abstract: An exemplary embodiment of the computerized system and method for increasing employee productivity provides a database for storing data, a data inputting device for inputting expected output parameters into the database and a data acquiring device for acquiring actual output data during performance of any workplace duties, preferably in real-time. The data acquiring device may be linked by an interface that transfers the acquired data to the database, where a processor may evaluate the inputted data versus the acquired data. The processor is connected to a data displaying device that may display the inputted, acquired and evaluated data, preferably in real-time.

Abstract: Methods, apparatus, and systems for providing information regarding a locate and/or marking operation to identify a presence or an absence of at least one underground facility within a dig area. At least one notification indicating a status of the locate and/or marking operation is electronically transmitted and/or stored so as to inform at least one party associated with requesting the operation (a “requesting party,” e.g., an excavator, a property owner, a facility owner, a regulatory authority, a damage investigator, etc.) of the status of the operation. In one aspect, a requesting party may designate a preferred format, content, and/or method of receiving notifications regarding the locate and/or marking operation. In another aspect, a computer-generated GUI is provided to facilitate submission of requests, generation of “virtual white line” images to indicate one or more dig areas on a digital image of a work site, and/or selection of notifications and preferences for same.

Abstract: A computer implemented method, program product, and/or system allocate human resources to a cohort. At least one attribute held by each member of a group of human resources is identified. A request is received, from a planned cohort, for multiple human resources that collectively possess a set of predefined attributes, wherein no single human resource possesses all of the predefined attributes. The set of human resources that satisfies the request is identified and assigned to the planned cohort.

Abstract: Systems and methods are directed to supply chain management. In particular, the tracking, tracing, authenticating, and reporting of supply chain events for products, is disclosed. Various embodiments can store, analyze, and track supply chain events and help to coordinate and maintain trading partner connections. Various embodiments also help to enhance patient safety, secure the supply chains for pharmaceuticals, medical devices, and other healthcare products, and help users to follow regulatory requirements.

Abstract: Embodiments leverage capabilities of an in-memory database to manage measurement and modeling of Operational Leading Indicators (OLIs). An OLI template may comprise four model components: ratio calculation; factor calculation; predictive modeling; and cost estimation. Each model component is motivated and explained in terms of information sources, and analytical or statistical modelling tasks used in its definition. Embodiments combine analytical and statistical modelling utilizing in-memory computing, to process large amounts of unmodified source data, calculate cost measures rapidly without preaggregation, and/or run linear regression models on the same data set and in the same memory space without a need for separate hardware. An engine in communication with the in-memory database that comprises a large volume of available data, is configured to receive values for OLI factors as inputs.

Abstract: A method and system is provided to manage and track changes in enterprise architectures. The invention provides a hierarchical visual management tool to manage and update relational information within an enterprise in a controlled fashion. The relationship may be maintained in a database and displayed via graphical user interface. Enterprise assets are categorized into such categories as goals, customer values or requirements, capabilities, resources, and the like. A hierarchy is constructed so that relationships between these various categories are identified and captured using the invention. Weights may be assigned to each element of the categories so that any proposed change to an enterprise architecture may be viewed so that a value can be ascertained and compared between other values of other proposed changes. In this manner, tracking and management of evolutionary changes to an architecture may be accomplished using relational information.

Abstract: Methods, apparatus and computer program products decompose a service process into service process operations; filter the service operations based on at least one pre-determined criterion; identify at least one different service process operation to be used to replace an existing service process operation; and replace the existing service process operation with the at least one different service process operation. The service process can be decomposed using specific service features derived from reference service processes. The pre-determined criterion used to filter the service operations can constitute a service level; a service category; or a service process feature. A service process feature describes core functionality of the service.

Abstract: An enterprise value assessment tool includes a feedback engine executed by a computer processor. The feedback engine is implemented as a workbook having a tree structure of weighted nodes configured to generate scores according to user inputs regarding an enterprise respective of market drivers and operational drivers. A threshold engine executed by the computer processor uses the scores to calculate an asset rating and an enterprise value. An output engine executed by the computer processor displays contents of the workbook according to user selections, supplies the user inputs to the feedback engine, and generates one or more reports, including an enterprise value report containing the asset rating and the enterprise value.

Abstract: In certain embodiments, one or more current service elements that can provide a service for a client are monitored. An event associated with a current service element is detected. One or more candidate service elements are analyzed with respect to the one or more current service elements operating for the client. The one or more candidate service elements operate in a client scenario corresponding to the client. A recommendation is provided in response to the analysis.

Abstract: Systems and methods are directed to supply chain management. In particular, the tracking, tracing, authenticating, and reporting of supply chain events for products, is disclosed. Various embodiments can store, analyze, and track supply chain events and help to coordinate and maintain trading partner connections. Various embodiments also help to enhance patient safety, secure the supply chains for pharmaceuticals, medical devices, and other healthcare products, and help users to follow regulatory requirements.

Abstract: A test operation and reporting system is operable to evaluate testing of a system under test (SUT). The test operation and reporting system includes a testing metrics selection engine to identify core metrics and one or more optional metrics to evaluate a testing service level of one or more tests performed on the SUT. A metrics compilation module determines measurements for the core metrics and optional metrics. A trend evaluation module determines whether a trend determined from the metrics meets an associated target, and identifies a metric indicator to explain the trend if the associated target is not met. A dashboard engine generates a plurality of views based on selections. The views are operable to include the trend, an associated target, the core metrics and optional metrics, the metric indicator and other metrics.

Abstract: Systems and methods are directed to supply chain management. In particular, the tracking, tracing, authenticating, and reporting of supply chain events for products, is disclosed. Various embodiments can store, analyze, and track supply chain events and help to coordinate and maintain trading partner connections. Various embodiments also help to enhance patient safety, secure the supply chains for pharmaceuticals, medical devices, and other healthcare products, and help users to follow regulatory requirements.

Abstract: A method is disclosed for electronically assisting a customer through a buying cycle at a product retail location having a product oriented display. The method includes sensing an amount of time the customer is interested in the display. Another operation is determining the customer's stage in a product buying cycle based on the amount of time the customer is interested in the display and displaying product detail based on the customer's stage in the buying cycle. The display can be changed to a subsequent stage in the buying cycle having more time and interaction between the customer and the display.

Abstract: Marking apparatus and methods, in which first ticket information relating to a locate request ticket is received, and second ticket information derived from the first ticket information is displayed on a display device of the marking apparatus. A field technician may provide some input to generate an electronic record or log of technician activity during a marking operation. In one example, a checklist may be generated (e.g., based at least in part on the first ticket information) and displayed locally to the technician as a guide to perform and verify various aspects of the operation. In another example, a set of instructions or “workflow” may be generated to guide the technician through a sequence of steps to perform the marking operation. Performance via a process guide (e.g.

Abstract: A method for assigning individual contact processing resources of a contact center to contacts in the contact center is disclosed. On receiving a new contact at the contact center, a contact object corresponding to the new contact is provided within a population of contact objects corresponding to contacts being processed by the contact center. A programmed processing object corresponding to each individual contact processing resource of the contact center is provided. Each processing object is arranged to adaptively and independently select contact objects from the population of contact objects based on a value received for processing contacts from the population and a value spent on processing contacts from the population. Once a programmed processing object selects a contact object, an associated contact processing resource is assigned to the contact.

Abstract: A system for data sharing. The system comprises a ticket management application comprising a link to an asset bridging data structure, where the asset bridging data structure is stored in an asset data store, a ticket data store coupled to the ticket management application and comprising data structures associated with tickets and data structures associated with a current view of asset information stored in the asset data store, an asset management application for managing information about assets, where the asset management application is separate from the ticket management application, the asset data store comprising the asset bridging data structure, a mirrored asset bridging data structure, and data structures comprising asset information, a script that copies changes in the asset bridging data structure to the mirrored asset bridging data structure, and a script that writes attributes in the mirrored bridging data structure into the plurality of data structures comprising asset information.

Abstract: An embodiment of the invention includes a computer implemented method for monitoring construction. The method may include receiving information about a construction project. The received information may include information about construction milestones and schedule information about the construction milestones. The information may include graphical data related to the construction milestones and the schedule information. Information about the location of a computing device may be received. Based on the location information and the information about the construction project, a graphical display user-interface may be prepared. In an embodiment of the invention, the display may include a visual representation of expected progress of the project. The display may include information about expected activity related to the project for a period of time.

Abstract: Systems and methods for managing a construction payment process. One construction of the system includes a computer readable memory and a software enabled user interface. A process is configured to display to a payee via the user interface an electronic notification of a pending payment and a request for an electronically signed document such as a lien waiver. The processor of this construction is further configured to receive the electronically signed document, store it to a computer readable memory, and initiate payment. In some constructions, the processor is further configured to display the electronically signed document to the payer only after payment has been initiated. In some constructions, the processor is further configured to verify that requirements are fulfilled before initiating payment.

Abstract: A payment processing system and method comprising a POS module providing an interface to effect sales of FGS in a retail environment, a device module operatively connected to at least one retail device configured to supply FGS and comprising a card reader adapted to receive a first payment card data for payment for the FGS, wherein the device module is adapted to control operation of the at least one retail device, and a payment system module operatively connected to the POS module and the device module, the payment system module adapted to validate payment for the FGS. The payment system module and the device module are separated from the POS module in order to segment a portion of the payment processing system configured to handle payment card data from a portion of the system that does not handle payment card data.

Abstract: A system and method for optimizing the utilization of inventory space for articles dispensable from an article dispensing machine is provided. A subset of articles in the article dispensing machine may be targeted for removal for various purposes. Based on a list of the subset of articles, the article dispensing machine may move the subset of articles from a storage unit to a predetermined area, such as a merchandising zone of the storage unit or a separate article removal bin. The subset of articles may be removed from the predetermined area, followed by loading of new articles to the predetermined area.