Abstract: A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service.
Type:
Grant
Filed:
August 11, 2000
Date of Patent:
November 28, 2006
Assignee:
Tellme Networks, Inc.
Inventors:
Lisa Joy Stifelman, Hadi Partovi, Haleh Partovi, David Bryan Alpert, Matthew Talin Marx, Scott James Bailey, Kyle D. Sims, Darby McDonough Bailey, Roderick Steven Brathwaite, Eugene Koh, Angus Macdonald Davis