Abstract: A method and system is disclosed that provides: (a) a theoretical framework for designing psychological research that uncovers individual decision-making networks, both in terms of sampling requirements and questioning methods, (b) an implementation interface to schedule and administer the appropriate question sequences between an interviewer and a given individual, in real-time, via a web-based system, and (c) a coding and analysis system to summarize and quantify the potential of alternative decision structures to be used to optimize the development of marketing and communication strategies.

Abstract: The assessment of security risks associated with linear corridors, such as transportation corridors and utilities corridors, is provided. Initially, a site is selected for evaluation. Survey data and context sensitive information, such as demographic information, environmental information, corridor asset information, and the like, is collected for the site. Linear corridors are identified within the data, and critical assets within each linear corridor are also identified. Security risks associated with linear corridors may then be assessed using the survey data and context sensitive information. In addition, mitigation strategies, response strategies, and recovery strategies may be developed for the security risks assessed for the linear corridors.

Abstract: A service supporting server that supports a service operation for a customer, and a terminal which can communicate with the service supporting server comprising a display part displaying a questionnaire; an inputting part for causing a customer to input for filling in the questionnaire; and a questionnaire transmission part transmitting the thus filled-in questionnaire to the service supporting server. The service supporting server comprises a filled-in questionnaire analysis part analyzing the received filled-in questionnaire.

Abstract: A series of transaction records is extracted for each case from a database storing processing results of respective performed jobs to generate, for each case, a process instance including job names and time data of the performed jobs arranged in a time series. Then, process instances satisfying a designated condition are classified among the process instances to calculate, for each classification, an average value and standard deviation of transition periods that are differences between a start time and an end time of a job section to be processed in the pertinent process instances. By identifying a process instance, which has correlation with the route before the job section and for which the reduction of the transition period is expected and/or a process instance, which has correlation with the entire route and for which the reduction of the transition period is expected, an improvement candidate is automatically shown to the user.

Abstract: A contact center 100 having a plurality of performance goals is provided. The contact center includes a routing agent 232 operable, when a work item is to be routed to a servicing destination 134, 138 or 208, determine, for each performance goal, a status of goal realization 304 or 504 and a corresponding set of selection criteria 308 or 508 for the determined statuses of goal realization and a destination selector 216 or 220 operable to select the servicing destination based, at least in part, on the set of selection criteria.

Abstract: The invention disclosed here is a method for achieving simultaneous consideration of multiple customer demand dates within an advanced planning system. The invention provides a method of production planning that considers multiple due dates. The invention solves a production planning model based upon the second (commit) date to produce a first solution, sorts the demand records in order of importance, and then re-solves the production planning model based upon the first (request) date to produce a second solution. The re-solving process is performed on each demand item in the sorted order of importance. The invention optimizes between the first solution and the second solution. Before re-solving the production planning model, the invention changes the lower bound constraints on backorder variables. The re-solving process changes the required date for a single demand item, and this re-solving process is repeated for all demand items that have a first (request) date that is before a corresponding required date.

Abstract: Techniques for pharmaceutical market segmentation can include measuring the influence of a plurality of predictors on market share for a pharmaceutical product, assigning districts to a plurality of incidence classes for the pharmaceutical product, and assigning districts to a plurality of segments based on the influence measurements and the incidence class assignments.

Abstract: A method and system for reconstructing an original process model that includes an inclusive decision into a reconstructed process model that includes synchronized branches. The inclusive decision is replaced with a fork. Each original path of the inclusive decision is reconstructed into a corresponding reconstructed path. Each reconstructed path includes a decision, an activity included in the corresponding original path, and a merge. The decision includes a first output connected to the activity, whose output is connected to a first input of the merge. The decision further includes a second output connected to a second input of the merge. A join is created to recombine output branches from the merge node and other merge nodes included in reconstructed paths. The output branches are synchronized so that all activated reconstructed paths must finish processing before a modeling element connected to an output of the join is executed.

Abstract: A system and method are described for identifying an appropriate demand distribution to use for safety stock planning within a supply chain management (“SCM”) system. For example, one embodiment of the invention comprises a computer-implemented method comprising: extracting historical demand characteristics for a product from a specified data source, the demand characteristics including the mean value of the demand for specified periods of time and/or the fraction of periods without any demand; evaluating the historical demand characteristics including the mean value of the demand for the specified periods and/or the fraction of periods without any demand; based on the evaluation, categorizing the demand characteristics into one of two or more different predefined categories; and using the classification to perform safety stock calculations for the product over the specified periods of time.

Abstract: A method to manage achieving an objective may include collecting data related to the objective and determining a set of drivers related to the objective. The method may also include calculating a gap for each driver between a baseline and a goal for the objective. The method may further include analyzing the gap to associate a quantity of gap points with each driver to achieve the goal.

Abstract: A method of computing to produce a schedule of meetings, the method including: entering into a computer parameters defining an event of meetings of members; entering into the computer a data set for each of the members, the set including: at least one classification characterizing the member, at least one classification for meeting other of the members, and if more than one classification for meeting is entered, a corresponding ranking of the classifications for meeting the other members; and generating a schedule of the meetings for the members by using the classifications and the rankings, if any.

Abstract: The identification of safe havens for hazardous material transports is provided. Safe havens include locations at which a hazardous material transport is less susceptible to an event that may result in a hazardous material release and/or a location at which the impact of a hazardous material release is reduced. When an event occurs indicating that hazardous material transports should be moved to safe havens, the locations of hazardous material transports are determined. Safe havens may then be determined for each hazardous material transport. In some cases, safe havens may be selected from a group of predetermined locations designated as safe havens. In some cases, locations may be dynamically designated as safe havens for hazardous material transports after the occurrence of an event. The hazardous material transports are then moved to the selected safe havens, thereby reducing their susceptibility to events and/or minimizing the impact of an event that involves a hazardous material transport.

Abstract: An integrated, service-based approach to profitable customer loyalty, in which feedback related to an implicated product/process is received from at least two users. The feedback received from the users is aggregated and analyzed to identify the implicated product/process. It is determined whether the aggregated feedback received from the users reaches a threshold level with respect to one or more of the implicated product/process identified. If the threshold level is determined to have been reached, an aspect of the implicated product/process that is related to the aggregated feedback is identified and the identified aspect of the product/process is modified based on the aggregated feedback.

Abstract: An apparatus, method, and system for a comparative, collaborative, creative works evaluator (3CWE). One of the benefits of 3CWE is that it provides a mechanism to rate and subsequently rank creative works and their authors. The benefits of ranking creative works and their authors are many, one of which is to provide audiences with guidance as to the quality and/or popularity of a given author or work. As such, the system provides and may act as a more accurate promotional vehicle in identifying and uncovering talent. This 3CWE system allows individuals without the standard resources to be recognized by an internationally-targeted market. By evaluating creative artists and works by interested participants, the artists and works' exposure is expanded. In one, non-limiting example, present, inventive aspect of the disclosure provides a system that pits creative works, and as a consequence, their authors, against one another for evaluation by an audience.

Abstract: A system and method is provided that provides an early indication of consensus of opinion among a number of users regarding an event or observation indicated by a user. Such an opinion may be interesting to an information consumer, who may be interested in determining the outcome of the consensus relating to the event or observation, or may otherwise desire to perform surveillance or survey of a particular issue or subject. Such recognition of early events or observations may be useful in different areas, such as healthcare, finance, etc., where initial observations, if provided early, allow resulting decisions to be made much earlier. The opinion may, for instance, be used as an early indicator of problem with a product, company, etc. that would permit an information consumer to perform an action at a much earlier point than if he/she relied on traditional sources of information. Thus, such opinion information may be invaluable as a tool for monitoring events.

Abstract: A method for determining brand preference of a consumer includes presenting the consumer with a number of brand choices and determining a brand selected by the consumer from the number of brand choices. The method also includes determining an emotional response and a rational response of the consumer to the selected brand. The method may include generating a graph(s) indicative of the brand preference, the emotional responses, and/or the rational responses of the consumer to the selected brand. The graph(s) may be indicative of such preference and/or responses at a point in time or over a period of time. Additionally, the method may include determining the emotional and rational responses of the consumer to non-selected brands of the number of brand choices presented to the consumer.

Abstract: An information technology portfolio is managed using assessments that are based on a set of criteria. Each of the criteria may have one or more attributes, and may be different in priority from one another. The criteria are preferably directed toward evaluating, ensuring, and/or improving acceptance of the products in the portfolio by their target marketplace or market segment. Assessments are performed, using the criteria and attributes, and results of these assessments may be used when making various decisions regarding the products in the portfolio.

Abstract: Several methods for estimating search engine market share for individual and groups of websites are described. Keywords, search domains, seed websites, seed keywords and other starting points are used to estimate relative market share for websites identified in search results at one or more search engines.

Abstract: The invention provides a method of rescheduling timing of when items on purchase orders are scheduled to be received in a linear programming production planning system. This methodology performs a pre-processing rescheduling of the timing of purchase order receipts into the earliest time period allowable in a pre-processing step. After this pre-processing, the invention solves the core production planning system equations using the rescheduled purchase order receipts. Then, the invention performs post-processing rescheduling, which sorts the purchase order receipts according to rescheduling flexibility, and subsequently sequentially reschedules the timing of each of the purchase order receipts in the order established by the sorting process. This process of sequentially rescheduling reschedules the timing of purchase order receipts into the latest time period allowable.