Abstract: A system and method for processing an unsolicited error message is disclosed. Generally, a first computer is utilized comprising a transceiver, software stored within the first computer defining functions to be performed, and a processor configured by the software to perform the steps of: parsing an error message to determine an identification number that represents a most significant meaning of the error message; and, determining a description of the error message after parsing. The identification number is determined by dividing the error message into an identifier portion and a series of properties portion, wherein the identifier portion provides a general description of a cause of the error message, and the series of properties portion provides specific attributes of the error message. The identification number is then processed in accordance rules provided to the system for processing the error message.

Abstract: The present invention provides a method, apparatus and article of manufacture configured to support sharing of browser information between at least two browser applications. A first browser executing on a first computer generates browser information in response to user input. The browser information is selectively routed to a second computer containing a second browser. The browser information is then used to reconfigure the second browser.

Abstract: A cable modem system and method is provided for the transfer and processing of data in accordance with specialized data transfer protocols while utilizing conventional cable modem termination system (CMTS) equipment. A cable modem system in accordance with the invention includes a cable modem that provides for the modification of data packets in accordance with one or more proprietary protocols and the addressing of the modified data packets to a CMTS. The CMTS is adapted to reconstruct the data packets.

Abstract: A method of and apparatus for distributing data for a database between a plurality of processors in a distributed processor system involves running a database management system on a first plurality of processors in conjunction with a plurality of protocols that generate or amend data for the database. Data is distributed from servers to clients registered in a server-client relationship. Server-client relationships may also be registered between a second, and a third plurality of processors that do not run protocols generating or amending data for the database. Fault tolerant redundancy is provided by clients registering with two or more servers, one as a primary and another as a secondary, and activating the secondary if the primary fails. The method is particularly applicable to scalable data packet routers having a plurality of processors operating on different line and control cards.

Abstract: The present invention is directed to a method for tracking the use of an e-mail support tool. In one embodiment, the method initially involves eliciting from a user a query in connection with providing the e-mail support service. A corresponding e-mail query is then generated from the elicited query. The generated e-mail query includes a command having embedded query information that is associated with the user's query. The e-mail query is then made available to an agent for responding to the user's query by replying to the e-mail query. In replying to the e-mail query, the agent with a computer opens the e-mail query thereby executing the command. The execution of the command causes the agent computer to transmit to a server, designated within the command, a request that includes the embedded query information. The query information is then stored in a database in response to the fact that the request cannot be processed by the designated server.

Abstract: A peripheral device is cooperable with a host computer to direct the host computer to device information stored at an external location accessible to the host computer via an external data path. The device information can then be automatically downloaded to the host computer for use in conjunction with the peripheral device.

Abstract: A method, article of manufacture and apparatus for searching local and non-local user-specific data for network addresses previously-visited by the user. In one embodiment, a network search tool allows the user to more quickly find the addresses previously-visited by matching search criteria to user-specific data and optionally combining those results obtained from a search of the network.

Abstract: A system manages communications between a user and a network by receiving a user request for access to a network file during a user network connection session with a connecting network, determining whether the user has a connected user session state or a disconnected user session state with respect to a portal server, responding to a disconnected user session state by determining a user identity that specifies a physical location for the user and providing the user with a redirected page for display in a user graphical interface program in accordance with the determined user physical location user identification and in accordance with service selection information, and then changing the user session state to a connected state, and responding to a connected user session state by routing the user request for access to the network file to a network server.

Abstract: A method and system for displaying a plurality of specified ones of pictures in an array of windows provided on a display screen of a computer based system. The size of moving and/or still pictures is reduced into size-reduced pictures with a size of the frames. The size-reduced pictures are coded into coded size-reduced pictures and stored in a hard disc. In response to a predetermined signal and a list of pictures to be displayed, a display frame is compiled from the coded size-reduced pictures specified by said list. The compiled frame is decoded and displayed.

Abstract: In a distributed data processing system each component is provided with an object orientated platform together with instantiations of a generic network object for each application involving data transmission, enabling it to run a multiplexing/demultiplexing object appropriate to each application being processed. This effectively provides multiple concurrent data “pipes” over a single physical/logical connection.

Abstract: A system, method and article of manufacture are provided for selection and formatting of web content for remote viewing. User-defined information is received and used to retrieve content from one or more web sites. The retrieved content is aggregated at a network server located remotely from the user. The aggregated content is formatted at the network server for display on a wireless device. The formatted content is transmitted to a wireless device for display on the wireless device.

Abstract: A system and method for distributing the execution of computer application programs among one or more computational resources over a computer network is described. This invention also manages the execution to optimize program execution, thereby permitting the multiplication of computational resources of a number of common computer resources linked by a computer network into the computational power commonly associated with supercomputers. This invention permits the automation of complex processes generally considered beyond the computational power of typical desktop computers by dividing and managing the process among a number of such computers connected by a computer network, which can then operate in parallel to maximize computational efficiency. This invention permits improved efficiency of communication between entities doing work on an application, whether a computer, device or person entity. This invention supports a wide variety of device types and computer operating system platforms.

Abstract: A technique efficiently creates a database used to correlate information identifying data session traffic exchanged between entities of a computer network with information relating to multi-protocol intermediate devices configured to carry the session traffic throughout the network. The intermediate devices are preferably routers configured to carry System Network Architecture (SNA) session traffic between SNA entities comprising a host network connection and a physical unit (PU) station. The host network connection utilizes a channel-attached router for connectivity with a host computer. The technique allows a network management station (NMS) program to establish a NMS database by obtaining a PU name associated with an active SNA session without requiring a presence on or continual communication with a virtual telecommunication access method on the host.

Abstract: A system receives information from users relating to activities that may impact a network. The system then automatically generates a ticket to track the activity. The system also automatically selects a recipient(s) for a notification message relating to the activity and transmits the notification message to the intended recipient(s).

Abstract: A client arbitrator operates in a multi-processing operating system for monitoring and controlling a client machine's access to one or more devices. The arbitrator includes a) a request monitoring thread instantiated by any process request to begin or to cease accessing a device, for updating a list of monitored processes accordingly; and b) a waiting thread monitoring termination of a monitored process. If a process terminates the waiting thread determines any locked devices to which the terminated process has access, and, responsive to no other monitored process having access to any of the locked devices releases the client machine's access to the devices.

Abstract: A distributed file server system has multiple data servers connected to stream data files continuously over a network to multiple clients. Data files are distributed across the data servers so that data blocks of the data files are stored at manage distributed portions of a schedule. Each data server sees a different portion of the schedule, but no one data server sees the whole schedule. The scheduler facilitates service of requested data streams from its corresponding data server according to a schedule portion that is available to the data server. The scheduler determines whether to insert a new data stream into the current slot it presently owns in its schedule portion, or to wait for a subsequent slot in the schedule based on a thrifty policy.

Abstract: A server platform is programmed to receive requests from the customer digital subscriber line modems for changing the customer's class of service for access to the Internet. The server platform can provide an immediate change in the bit rate of a platform digital subscriber line modem in response to a customer's request. The server platform can provide a service plan that automatically changes the bit rate of a platform digital subscriber line modem in response to a customer's request. The server platform can selectively provide a schedule that is followed to automatically change the bit rate of a platform digital subscriber line modem in response to a customer's request. In addition, the server platform can selectively provide an option to automatically increase the bit rate of a platform digital subscriber line modem when receiving streaming video or audio content from the Internet.