Patents Examined by Rutao Wu
  • Patent number: 11386433
    Abstract: According to one embodiment, a customer relationship management (CRM) system is queried to obtain a list of projects that are associated with a particular user. A subset of the projects is selected from the list. Each of the projects in the subset includes an attribute that has been set to a predetermined attribute value or attribute state by the user (e.g., flagged, starred, a checkbox). For each of the projects in the subset, a communication channel (e.g., an instant messaging or IM system, an email group, a group chat, a social network community) associated with the project is identified. It is determined whether the user is already a member of the communication channel. If the user is not a member of the communication channel, the user is automatically added to the communication channel without user intervention from the user.
    Type: Grant
    Filed: March 17, 2017
    Date of Patent: July 12, 2022
    Assignee: CLARI INC.
    Inventors: Rajkumar Ponnusamy, David Bao
  • Patent number: 11386374
    Abstract: A device may communicate with a client device to provide, via a user interface of the client device, a set of prompts regarding an entity. The device may detect one or more user interactions with the user interface associated with indicating a set of responses to the set of prompts. The device may process data identifying the set of responses to the set of prompts to generate a set of scores for a set of recommendations based on processing the data identifying the set of responses to the set of prompts. The device may determine a ranking of the set of recommendations based on the set of scores. The device may select one or the set of recommendations based on the ranking. The device may communicate with the client device to provide information associated with the set of recommendations based on selecting the set of recommendations.
    Type: Grant
    Filed: December 18, 2019
    Date of Patent: July 12, 2022
    Assignee: Accenture Global Solutions Limited
    Inventors: William Kilmartin, Janette Pari Sabety, James L. Elder, III, Mark Hamilton Howard, Peter Charles Hutchinson
  • Patent number: 11386435
    Abstract: An identification and assessment system that flags business entities that are current or future Third Party Intermediaries and provides compliance risk ratings In at least one embodiment, the system is configured for TPI identification to enable companies to optimize compliance efforts, for example, effective anti-bribery and anti-corruption compliance. The system is configured to identify TPI likelihood and General Compliance Risk Rating to enable businesses to setup anti-bribery and anti-corruption (ABAC) strategies to focus on those high-risk TPIs, perform due diligence, and mitigate compliance risk.
    Type: Grant
    Filed: January 18, 2018
    Date of Patent: July 12, 2022
    Assignee: THE DUN AND BRADSTREET CORPORATION
    Inventors: Jingtao Jonathan Yan, Nipa Basu, Alla Kramskaia
  • Patent number: 11380143
    Abstract: A method and system to determine a selected service response for servicing a damaged portion of a vehicle using a vehicle technician system. The selected service response is based upon a digital media file acquired with the vehicle technician system and representative of the damaged portion of the vehicle. The digital media file is communicated from the vehicle technician system to an authority such as a vehicle owner. The communication may be indirectly through an intermediary such as a vehicle service management system. Inasmuch as the digital media file is inherently unbiased, the authority evaluates the digital media file when considering the appropriate service, such as repairing or replacing a damaged part. The authority then selects a selected service response based at least in part on the digital media file and the selected service response is thereafter applied to the vehicle.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: July 5, 2022
    Assignee: The Goodyear Tire & Rubber Company
    Inventor: Cary D. Marr
  • Patent number: 11379859
    Abstract: System, methods, and computer program products are provided herein for supporting electronic testing. An example of a method includes receiving a first electronic inquiry, determining parameters of the market analysis test based at least in part on the first electronic inquiry, determining a first configuration change for at least one first merchant device based at least in part on the parameters of the market analysis test, transmitting the first configuration change to the at least one first merchant device to initiate a change in configuration of the at least one first merchant device, receiving electronic marketing information comprising first electronic data related to the first configuration change, determining a correlation between at least one of the parameters of the market analysis test and the electronic marketing information, and transmitting an electronic notification of the correlation to a first merchant associated with the at least one first merchant device.
    Type: Grant
    Filed: September 25, 2015
    Date of Patent: July 5, 2022
    Assignee: GROUPON, INC.
    Inventors: Christopher Powers, Shafiq Shariff, Sridatta Viswanath, Logan Tyler Jennings, Will Megson, Derek Nordquist, Lori Kaplan, Amit Koren
  • Patent number: 11348174
    Abstract: A network device coalesces data received from an exchange, and provides a user with the opportunity to receive fewer, but up-to-date, data updates from an exchange when duplicate prices become available or a large volume of prices becomes available suddenly. Accordingly, the trader can be assured of receiving non-duplicated prices that are fed at a rate that is cohesive with that trader's connection speed. The present invention is designed to conserve on bandwidth thereby increasing the likelihood that bandwidth will be available to receive desirable market information.
    Type: Grant
    Filed: April 9, 2020
    Date of Patent: May 31, 2022
    Assignee: Trading Technologies International, Inc.
    Inventors: Jens-Uwe Schluetter, Stephen A. Schwarz
  • Patent number: 11348126
    Abstract: Example methods and apparatus disclosed herein include campaign mapping for total audience measurement.
    Type: Grant
    Filed: December 21, 2018
    Date of Patent: May 31, 2022
    Assignee: The Nielsen Company (US), LLC
    Inventors: Jonathan Sullivan, Logan Thomas, Neung Soo Ha, Luis Enrique Ordoñez, Roger Guevara
  • Patent number: 11348043
    Abstract: A method, system and computer program product for automatically distributing tasks within a group includes identifying, by one or more processors, first data associated with each member of a group. The one or more processors identify second data associated with demands for the group, calculate a total work time for each member of the group using the first data, identify conflicts between the total work time for each member of the group and the second data, and based on the identified conflict, distribute tasks among members of the group.
    Type: Grant
    Filed: September 10, 2019
    Date of Patent: May 31, 2022
    Assignee: International Business Machines Corporation
    Inventors: Jeremy R. Fox, Kelley Anders, Chen Liang, Andrew Charles Whiriskey
  • Patent number: 11328258
    Abstract: A method includes receiving, at a service provider, each of multiple email messages from an email system of a company after the email system determines that each email message includes travel information associated with business travel of an employee of the company, wherein the company is a client or customer of the service provider. The method also includes parsing and filtering, by the service provider, each email message to obtain the travel information. The method also includes storing, by the service provider, the travel information in a data repository. The method also includes generating, by the service provider, one or more user or data interfaces associated with the travel information, wherein the one or more user or data interfaces are arranged as a travel information dashboard accessible to the company.
    Type: Grant
    Filed: August 28, 2018
    Date of Patent: May 10, 2022
    Assignee: Traxo, Inc.
    Inventors: Andres Fabris, Christopher Stevens, Matthew Griffin
  • Patent number: 11306563
    Abstract: Systems, devices, and methods for carrying out communications on a drilling rig are presented. A drilling collaboration platform may be used to schedule tasks on the drilling rig and communicate with third parties. The drilling collaboration platform may be configured to generate vendor lists, send notifications and alerts to third parties, generate forms required for completing tasks, and gather data from the drilling rig.
    Type: Grant
    Filed: February 2, 2018
    Date of Patent: April 19, 2022
    Assignee: NABORS DRILLING TECHNOLOGIES USA, INC.
    Inventors: Sri Valleru, Eric D. Sawyer, Divye Kumar
  • Patent number: 11301819
    Abstract: Methods and systems for opportunistic multi-party reminders based on sensory data are provided. A system for providing opportunistic multi-party reminders based on sensory data may include a coordination module that coordinates user schedules for a plurality of parties. Also, the system may include a time prediction module that characterizes one or more times in a user schedule in response to gathered context information for one or more parties in the plurality of parties. Further, the system may include a task completion module that identifies at least one time in the one or more times in a user schedule for completing a task in response to the characterization of the one or more times.
    Type: Grant
    Filed: September 7, 2018
    Date of Patent: April 12, 2022
    Assignee: International Business Machines Corporation
    Inventors: Su Liu, Eric Rozner, Inseok Hwang, Jinho Lee
  • Patent number: 11301876
    Abstract: The example systems and methods provide ways for websites to monitor, store, retrieve, and display navigation tendencies of users of websites. More particularly, the systems and methods involve websites displaying measures of user traffic associated with various categories of web content. The measures of user traffic may inform a user of how the user previously navigated the various hierarchical categories of web content, or the measures of user traffic may inform a user of how others navigate the various hierarchical categories of web content. Moreover, the user may select an identifiable group of users for which the website will display navigation tendencies. In the alternative, the website may display navigation tendencies of an identifiable group of users based on an identity of the user viewing the website.
    Type: Grant
    Filed: December 31, 2012
    Date of Patent: April 12, 2022
    Assignee: W.W. Grainger, Inc.
    Inventor: Geoffry A. Westphal
  • Patent number: 11301949
    Abstract: A method and system are disclosed and include determining, in response to receiving an integrated transportation request, a route based on (i) at least one of a location of a vehicle and a user, and (ii) a destination associated with the integrated transportation request. The method also includes determining a vehicle portion and a secondary transportation apparatus portion of the route based on at least one of (i) the location, (ii) the destination, (iii) an integrated transportation history associated with the user, (iv) traffic information retrieved from a mapping application, and (v) operating information of a secondary transportation apparatus. The method also includes displaying the vehicle portion while the vehicle is operating. The method also includes transmitting the secondary transportation apparatus portion to at least one of a portable device associated with the user and the secondary transportation apparatus.
    Type: Grant
    Filed: November 7, 2019
    Date of Patent: April 12, 2022
    Assignees: DENSO International America, Inc., DENSO CORPORATION
    Inventors: Robert Wunsche, III, Mustafa Mahmoud, Christian Munte, Evan Shriner
  • Patent number: 11295622
    Abstract: A request for transport services that identifies a rider, an origin, and a destination is received from a client device. Eligibility of the request to be serviced by a vertical take-off and landing (VTOL) aircraft is determined based on the origin and the destination. The client device is sent an itinerary for servicing the transport request including a leg serviced by the VTOL aircraft. Confirmation is received that the rider has boarded the VTOL aircraft and determination made as to whether the VTOL aircraft should wait for additional riders. Instruction are sent to the VTOL aircraft to take-off if one or more conditions are met.
    Type: Grant
    Filed: March 28, 2019
    Date of Patent: April 5, 2022
    Assignee: Joby Aero, Inc.
    Inventors: Nikhil Goel, Jon David Petersen, John Conway Badalamenti, Mark Moore
  • Patent number: 11295314
    Abstract: A system and method for management of automobile recalls functions through a unified recall campaign user interface (UI) web-accessible to an original equipment manufacturer (OEM). The system utilizes both first-party (OEM) data and state registration data to identify vehicle owners by vehicle identification number (VIN). Enhancement data is used to provide contact information, whereby vehicle owners may be contacted concerning a recall repair through multiple channels. The system utilizes feedback during a recall and from previous recalls, as well as segmentation of vehicle owners by behavioral and attitudinal parameters, to optimize the channel(s) and message(s) used in order to maximize recall response. The system further utilizes various feeds of information concerning the recall to optimize recall repair parts distribution among dealers and dealer workforce utilization.
    Type: Grant
    Filed: March 23, 2020
    Date of Patent: April 5, 2022
    Assignee: Acxiom LLC
    Inventors: Ahmed Kamal Tahir, Gautam Ghosh, Jacob Reed, Joseph Alan Forrester, Michael R. Spadafore, Danielle Alsup
  • Patent number: 11276085
    Abstract: Context data pertaining to a target audience to which a product is to be demonstrated can be determined. The target audience can be classified based on the context data. Classifying the target audience can include selecting an audience type out of a predefined plurality of audience types. Customization data can be generated based on the selected audience type. The customization data can be configured to customize demonstration of the product to the target audience.
    Type: Grant
    Filed: June 15, 2018
    Date of Patent: March 15, 2022
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Vinod A. Valecha, Krzysztof Rudek, Markus Blohberger
  • Patent number: 11263648
    Abstract: In one embodiment, a method includes receiving multiple data items respectively associated with multiple conversion events and identifying, from one or more data stores associated with a social-networking system, a content object corresponding to a business location, the content object including information describing the business location. The method also includes identifying one or more users, each being associated with at least one of the conversion events and updating the content object based at least in part on a determined location of each of one or more of the identified users at a time of the conversion event associated with the user.
    Type: Grant
    Filed: August 6, 2018
    Date of Patent: March 1, 2022
    Assignee: Meta Platforms, Inc.
    Inventors: Hans Alexander Gugel, Konrad Komorowski, Andrew Michael Pritchard, Rituraj Kirti, Stefano Romano, David Tzoor, Alesandra Agresti, YuCheng Liou
  • Patent number: 11263650
    Abstract: A system and a process using that system is provided for creating, analyzing and optimizing a customer journey. The process includes real-time creation and continuing analysis of an “Event Sequence Index,” (ESI) corresponding to a time-stamped labeled set of data points representing cumulative events along the customer journey. The data points are further associated with channels, which are modes of interaction between the customer and the organization, and mapped into a linked directed graph which is amenable to analysis through a recursive pattern matching method, such as a non-deterministic finite automaton, employing DQL (Distributed Query Language). Selected portions of these graphs can be identified, either statistically or causally, as signatures of highly satisfactory or unsatisfactory outcomes and may be stored in memory as real-time predictors of the course of a present customer experience and to suggest statistically feasible and effective interventions.
    Type: Grant
    Filed: April 24, 2017
    Date of Patent: March 1, 2022
    Assignee: [24]7.ai, Inc.
    Inventors: Gilbert Winters, Joachim Elshof, Alex Shmelev
  • Patent number: 11263563
    Abstract: In an example embodiment, cohort-based generalized linear mixed effect model (GLMIX) training is performed to identify patterns across cohorts of users, rather than slicing across all users blindly without accounting for common characteristics of users. Thus, rather than performing GLMIX training at just the finest granular level (e.g., user-level and job-level) or the highest level (global level), a “medium” level of granularity is used to train the GLMIX model at cohort-level.
    Type: Grant
    Filed: March 27, 2019
    Date of Patent: March 1, 2022
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Samaneh Abbasi Moghaddam, Xiaoqing Wang, Xiaowen Zhang, SeyedMohsen Jamali
  • Patent number: 11250356
    Abstract: The present disclosure relates to a method and system for apportioning tasks to person in an environment. The method comprises capturing a first-value indicating a sympathetic-nerve based activity and a second-value indicating a parasympathetic-nerve based activity for at least one person operating in an environment. Thereafter, a quantitative-relation is determined between the first and second values. At-least one task is assigned for execution by said person within the environment based on such quantitative relation.
    Type: Grant
    Filed: March 27, 2019
    Date of Patent: February 15, 2022
    Assignee: PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO., LTD.
    Inventors: Ariel Beck, Vasileios Vonikakis, Khai Jun Kek, Chandra Suwandi Wijaya