Abstract: In a communications system, a computer network server (2) is arranged to communicate simultaneously with a plurality of remote computers 201 . . . 20n. A remote embedded application in the form of a vending machine (1) has a module (12) that is arranged to communicate with the computer network server (2) such that file transfer sessions are carried out between the server and the vending machine (1). The server (2) is arranged to cause call request data to be transmitted to the module (12) and the module (12) is arranged to initiate a call back to the server (2) or other designated server, in response to the call request data. The call request data is transmitted using calling line identification (CLI). The module (12) is arranged to detect the call and the CLI; to not answer the call; and to initiate a call back to the server (2) or other designated server, after having received the call with CLI.

Abstract: Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. Numerous second call legs are initiated over a second voice channel, and the second call legs are coupled to the server and numerous client devices corresponding to an intended call recipients. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Abstract: An apparatus, system, and method provide voicemail service using a packet data messaging service such as multimedia message service (MMS). Upon detecting that the presence status of a destination device is “unavailable”, the voicemail message is recorded at an origination mobile station and transmitted in a packet data message through a packet data messaging service center such as a multimedia messaging service center (MMS-C). If the destination device is a destination mobile station subscribing to the packet data messaging service, the packet data message is deposited in the destination mobile station.

Abstract: Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Abstract: The present invention relates to a method for displaying the location of a cellular phone caller. In the present method, a caller's cellular phone transmits a short message preset by a cellular base station to the base station through an Unstructured Supplementary Service Data (USSD) function by using a cellular phone and selects to start or stop a function for informing the location of a caller to a phone answerer. When a phone call is made and the location informing function is stopped, the base station transmits no caller location information to an answerer's cellular phone. If the location informing function is activated, the base station uses a positioning technology to calculate position coordinates of the caller.

Abstract: A method for retrieving information may include receiving a telephone call from a caller and identifying a telephone number from which the telephone call was made. The method may also include retrieving information from a database based on the identified telephone number. The method may further include providing an audible message to the caller to verify whether the retrieved information is correct.

Abstract: In a work skill estimating device, an item information receiving unit receives, as item information, duration information of each dealing sequence in a customer call. A dealing duration estimating unit estimates a dealing duration of an item based on the item information received. A work skill estimating unit estimates an operator's work skill based on the dealing duration estimated. A skill map creating unit creates a skill map to comprehend the operator's work skill estimated.

Abstract: A call notification system method, computer program and advertising method are disclosed. A call notification is generated at a recipient system (2) in response to receipt of initiation data on a call from an originating system (3). At least aspects of the call notification are controllable by the originating system (3).

Abstract: A system and method for integrating heterogeneous phone message mailboxes in a common interface. A message record is created in a data structure of a local telephone device when a phone message received over a first telephone line is stored in a local answering device is completed. A message alert is received when a remote phone message is stored in a remote mailbox associated with a second telephone line linked to the local telephone device. The remote phone message is sent to the local telephone device for silent playback. The remote message is marked as old at the remote mailbox. A message record is created in the data structure corresponding to the remote message. A program operates to produce an ordered message record list in the data structure that includes, for example, an interleaved chronological list of all phone messages stored in the local and remote mailboxes.

Abstract: A method and apparatus for enabling a network service provider to compare the existing speed dial lists with new entries and only overwrite entries that have been modified are disclosed. In addition, the existing list remains active during this process and is protected from the update process. The existing list is only replaced by the updated list if the update process has been successfully completed without incident; otherwise, the existing list will remain active without being affected.

Abstract: A process for collecting the identity of a telephone caller is disclosed. In one embodiment, a personalized Context Free Grammar (CFG) is created for each potential call recipient, and is configured to support identification of incoming callers utilizing voice recognition. Each CFG incorporates an indication of high probability callers and probability weights in each CFG are altered accordingly. When a recipient receives a call, the relevant CFG is applied in association with a voice recognition application to enable at least a preliminary identification of the caller. In accordance with another embodiment, the caller confirms identifications. In accordance with one embodiment, standard caller-ID functionality is utilized if possible at least to assist in the caller identification process. In accordance with still another embodiment, voice recognition enhanced caller identification is utilized to provide intelligent call routing functionality.

Abstract: In a telecommunication network, a switching system routes a call to a service platform. The service platform transfers a prompt message over the call, collects caller-entered information from a caller over the call in response to the prompt message, and transfers the caller-entered information to a call processing system. The call processing system transfers the caller-entered information to a destination processor, processes a destination routing code from the destination processor to determine a destination routing instruction, and transfers the destination routing instruction to the switching system. The switching system routes the call to a destination in response to the destination routing instruction.

Abstract: A message broadcast system is disclosed for quickly delivering a relatively large amount of content to customer premises devices. A dial-out voice server initiates a plurality of telephone calls to a plurality of telephone numbers associated with customer premises alerting devices. The dial-out server also transmits a control data signal to the alerting devices, which indicates an incoming voice message to the alerting devices. The customer premises devices are connected to the telecommunication network via a communication channel and are configured to continuously monitor the communication channel for the control data signal. In response to receipt of a control data signal, an alerting device automatically configures itself to receive the incoming voice message. After delivering the voice message to the alerting device, the dial-out voice server may disconnect and place another call.

Abstract: Systems and methods are disclosed for adding attachments to voice calls. A communication system for the invention includes a file server and a switching system of a circuit-based network. During a voice call connected between a first station and a second station over the circuit-based network, the switching system detects a code entered by the user of the first station. Responsive to detecting the code, the switching system transmits a query to the file server. The file server processes the query to locate one or more files stored in the file server. The file server then transmits the located file to the switching system. The switching system plays the file to the second station over the connection for the voice call.

Abstract: The present invention overcomes interface problems between proprietary handset ports on telephone base units and voice/data accessory products by allowing a user to automatically calibrate the telephone accessory product for an optimal interface match with the intended telephone base unit. This is accomplished through the use of a “Smart Interface Technology” (SIT) integrated chip set consisting of a full custom analog and semi-custom digital integrated circuit. The SIT incorporates three different methods for “learning” the characteristics of 4-wire port modular interfaces found in all telephone station sets. Basically, these methods determine the appropriate 4-wire terminal configurations, the transmit and receive channels of the intended telephone base unit, and adjust the channel sensitivities until an optimal and clear signal is provided for the user.

Abstract: A WAP-free, IETF-Specification Compliant Multimedia Message Service Center (MMSC)-Multimedia Message Service (MMS) User Agent Interface based on the Hyper Text Transfer Protocol (HTTP) is provided, as well as an all-HTTP multimedia messaging technique in general, using HTTP POST and GET techniques, between mobile stations and multimedia messaging service centers (MMSCs) for multimedia message (MM) submission and delivery.

Abstract: A method and apparatus route telecommunication calls in a communication system based on media type by detecting a requirement for a special media type for a telecommunication call; and selecting a subset of a plurality of gateways wherein only the subset of gateways is capable of providing communication for the special media type.

Abstract: A method of assigning responsibility for playing tones and announcements to a network element in a multimedia communications network is provided. The method includes receiving a call from a caller to a subscriber at a first network element, as part of the call a tone or an announcement needs to be played to the subscriber; determining whether a second network element is able to play the tone or announcement; playing the tone or announcement through the second network element, if the second network element is able to play the tone or announcement; attempting to locate a third network element that is able to play the tone or announcement, if the second network element is not able to meet the request; and playing the tone or announcement through the third network element, if the third network element is located.

Abstract: A voice terminal provides an enhanced dial-by-name feature using presence information indicating availability of subscribers. The voice terminal includes an input device configured to receive input from a user indicating directory search criteria for searching a directory of subscribers to identify those subscribers matching the input and a user interface operable to provide both a list of subscribers matching the input and presence information on each of the subscribers in the list.

Abstract: In a communication device (20) comprising a message function (SMS, Short Message Service) a certain short message (7) or other reply message is sent in response to an incoming call in a situation where the user can't answer the call him/herself. The reply message can be sent immediately (9) or after a short delay (10, 11), whereby during the delay, the user can choose, whether he/she answers him/herself. The calling party (5) is identified from the CLI information (Caller Line Identity), whereby the reply message can be chosen according to the calling party. Time information can be included in the reply message in order to express at which time by the clock or after a how long time the receiving party is reachable. After that time the automatic reply function based on the reply message is automatically disconnected.