Abstract: A system and method are provided for a Home Network telephone answering device (TAD) to notify external systems of voice mail messages. The method comprises: receiving the message from a communication media; recording a voice mail message for registered Home Network endpoints; and, sending a notification of the recorded message from the TAD to a system external to the Home Network. The notification may include information such as the calling telephone number, the calling party's name, the time of the call, the addressed endpoint, and the length of the call. Some aspects of the method further comprise: converting the format of the recorded message to one that is compatible with the external system to which the notification is sent. Other aspects of the method further comprise: in response to the notification, receiving a request for the playback of the recorded message; and, supplying the recorded message.

Abstract: Tiresome entry of numerous letters of the alphabet into a hand-held device for assembling a short text message for transmission via a short message service (SMS) to a second terminal is avoided by the sending of a short voice message (SVM). The SVM is recorded in the sending terminal and sent to a SVM service center (SVMSC). The SVMSC may notify the intended recipient of the arrival of the SVM and await acceptance before sending it. The second terminal may then commence a bidirectional communication so that an instant voice message session can be established. Alternatively, the problem can be overcome by converting the spoken SVM to text in the user terminal by means of voice recognition software and sending the converted text to the recipient by means of the traditional SMS infrastructure for display as text or for playback as text converted to voice.

Abstract: A system is described in which call processing considers unique information about the call to better serve the caller and/or to enable the called party to more efficiently handle the call. In one embodiment, the unique information considered by the call processor is information indicator digits, which may indicate to the called party whether to accept the call before the voice portion of the call is initiated.

Abstract: A method for providing multiple calling service announcements on a single circuit card within a telephone network. The method reduces the number of stored speech files necessary to generate announcements regarding a calling service such as Automatic Call Back or Enhanced Repeat Dial. By reducing the amount of speech data stored on a circuit card, multiple calling service announcements can be provided on a single circuit card, thereby reducing equipment costs.

Abstract: An apparatus and method are provided for entering and transmitting a message at a future delivery time to a receiving device that is coupled either to a telephony-centric network or to a data-centric network. The apparatus includes a message server, a data-centric network server, and a telephony-centric network server. The message server translates the message into a format compatible with the receiving device and initiates delivery of the message at the future delivery time. The data-centric network server transmits the message over the data-centric network and, if the receiving device is addressable over the data-centric network, then said data-centric network server delivers the message directly to the receiving device. The telephony-centric network server provides an interface between the data-centric network server and the telephony-centric network.

Abstract: A local CPE broadcasts incoming call information to at least one remote CPE. Before or after at least one ring tone is received, the local CPE is taken off-hook. An incoming voice message is received, and the incoming voice message is broadcast over a communications network to the remote CPE. Alternatively, incoming caller data is received, a corresponding voice message is determined as a function of at least a portion of the incoming caller data, and the voice message is broadcast over a communications network to the remote CPE. As a further alternative, the caller data is broadcast over the communications network, and the corresponding voice message is determined by the remote CPE. As yet another alternative, incoming call information is announced using on-hook customer premises equipment (CPE). An indication of an incoming CPE alerting signal (CAS) tone is received, a frequency shift keying (FSK) signal is detected as a result of receiving the indication.

Abstract: A system and method for monitoring a telephone switching environment. In a preferred embodiment the system and method simultaneously monitor both an SMDR link and a real-time CTI link, gather information about calls from both sources, and combine gathered information into a single data model of the telephony activity. A server is provided which in a preferred embodiment comprises two main modules: a translation module and a message router module. Several translation modules can be used—one for each PBX interface or vendor API layer. The server accepts data from a PBX or similar equipment in a telephone switch environment, and can use both real-time CTI communications links and asynchronous information sources such as the Station Message Detail Recording (SMDR) interface. The server then translates and combines the various types of data into a unified, normalized format.

Abstract: There is provided a system for facilitating a conference call. The system includes a module to generate a real-time voiceprint from a voice input of a participant in the conference call, and a module to provide information indicative of the participant based on the real-time voiceprint.

Abstract: Schemes for routing a call using caller identification are described herein. These schemes are termed “real caller ID” and can be capable of determining the identity of a calling party independent of a telephone number from which the call originated. According to one exemplary embodiment, a method of routing a call from a calling party to a receiving party may include accessing a database containing a plurality of voice templates of prior calling parties. Each voice template may have correlated therewith a call disposition parameter defined by the receiving party. Next, a voice response from the calling party may be compared with one of the plurality of voice templates stored in the database. Subsequently, the call may be routed to the receiving party based on a match between the voice response and the one of the plurality of voice templates.

Abstract: This invention discloses a voice communication system including a telephone network including a multiplicity of telephones interconnected by telephone network interconnections, a computer network having a multiplicity of nodes and enabling e-mail communication between said nodes, a multiplicity of voice response computers, each voice response computer being connected to a node of the computer network and being actuable by an input received from one of the multiplicity of telephones via the telephone network for communicating voice received via said one of the multiplicity of telephones via e-mail over the computer network. A method of voice communication including a telephone network including a multiplicity of telephones interconnected by telephone network interconnections is also disclosed.

Abstract: A method for effecting delivery of a message from an originator in an original message format to a plurality of authorized receivers in a respective reception message format includes the steps of: (a) composing the message; (b) characterizing the message for addressing to indicate at least one feature of the message; (c) addressing the message according to the characterizing pursuant to information provided in a data base that identifies particulars relating to each respective authorized receiver; the addressing establishing selected receivers of the plurality of authorized receivers as permitted receivers; the particulars including the appropriate respective reception message format for each respective permitted receiver; and (d) transmitting the message to each respective permitted receiver via a communication network that includes respective communication media configured for delivering the message in the appropriate respective reception message format to each respective permitted receiver.

Abstract: A device for implementing a method of remotely routing a voice call forward to a telematic device is disclosed. The device first maintains a call state of the voice call in response to an answering of call forwarding rings by the telematic device. The device then forwards the calls to the next assigned device in response to a failure of a user of the telematic device to answer fake rings from the telematic device. Such a failure can be indicated by a monitoring of a prescribed number of back ring tones or a dropping of call within a prescribed timer window.

Abstract: A content provider system for enabling content providers to create voice pages with audio files included for use in a network for voice page delivery through which subscribers request a voice page and a voice page server system delivers the voice page audibly to the subscriber. A content provider selects a voice page into which the audio file is to be incorporated, selects the audio file and the content provider system then transfers the audio file to a voice page server system which generates a voice page with the audio file included using XML-based tags designated for audio files. The audio files are uploaded from a number of user devices including a telephony device, a web-based system and a PDA.

Abstract: A caller may establish preferences regarding special call handling of a call to a called. The caller may be notified when a special call handling option is about to be performed. The called may have the option of skipping the call handling option or aborting the call. In another alternative, the preferences of the caller are obtained and stored prior to the placement of the call. These preferences are then used to guide special call handling during the course of the call. In this fashion, the caller need not be a passive party relative to special call handling but may provide input so as to help guide special call handling.

Abstract: A wireless answering system is disclosed in which answering functions executed at a main telephone answering device can be controlled from an extension answering device. The extension answering device is able to record new outgoing messages, screen calls and playback messages recorded at the main telephone answering device. Communication between the main telephone answering device and extension telephone answering device are by way of wireless communications, preferably through a Bluetooth™ compliant communications path.

Abstract: A method and system are provided for allowing a calling party to save for subsequent retrieval and review information obtained from an information retrieval system. A calling party places a call to either an interactive voice information retrieval system or to a telephone directory number that is associated with a telecommunications network-based voice mail system that provides interactive information to calling parties. The call is either routed directly to the general information retrieval system or via the telecommunications network to the network-based voice mail system. Once the calling party receives desired information, the calling party may select a number of options to save the information to a memory location from which the calling party may subsequently retrieve and review the information.

Abstract: A system and method provides universal access to voice-based documents containing information formatted using MIME and HTML standards using customized extensions for voice information access and navigation. These voice documents are linked using HTML hyper-links that are accessible to subscribers using voice commands, touch-tone inputs and other selection means. These voice documents and components in them are addressable using HTML anchors embedding HTML universal resource locators (URLs) rendering them universally accessible over the Internet. This collection of connected documents forms a voice web. The voice web includes subscriber-specific documents including speech training files for speaker dependent speech recognition, voice print files for authenticating the identity of a user and personal preference and attribute files for customizing other aspects of the system in accordance with a specific subscriber.

Abstract: A training method and apparatus to train a call assistant to operate a telephone relay system for the hearing impaired that uses a re-voicing technique to produce near real-time transcription of a telephone conversation for display on a caption telephone or other device. The invention simulates an actual relay call as realistically as possible and produces a report on the skill of the particular call assistant being trained.

Abstract: In a store information display system comprising a mobile unit terminal connected to the communication network, a store information control apparatus connected to the communication network, a receiving means for receiving positioning data of the mobile unit terminal and retrieval conditions from the mobile unit terminal, a store information retrieval means for establishing a retrieval area in a direction of travel of the mobile unit terminal and performing retrieval of stores information within the retrieval area, a retrieval area adjusting means for adjusting dimensions of the retrieval area, and a stores information transmitting means for transmitting stores information founded by the store information retrieval means to the mobile unit terminal, are provided.

Abstract: The present invention discloses a method for obtaining a service list and multimedia broadcast multicast service data, and the method includes: obtaining electronic service guide (ESG) information, receiving a system information block (SIB)13 from system information, and obtaining a cell service list according to the ESG information and the SIB 13. The present invention also discloses a system for obtaining a service list and multimedia broadcast multicast service data; in the system, a cell service list acquisition unit is configured to obtain ESG information, receive an SIB 13 from system information, and obtain a cell service list according to the ESG information and the SIB 13. With the method and system in the present invention, the cell service list can be acquired, and the receiving of data of multimedia broadcast multicast service (MBMS) service can be achieved after obtaining the cell service list.