Abstract: A computer-implemented method (200) of managing a telecommunications network (110), the telecommunication network comprising a network orchestrator (120), a plurality of network nodes (150) and a network ledger (140) for electronically storing data, the method comprising the steps of: the network orchestrator generating an instruction for reconfiguring at least one of the plurality of nodes (210); in response to generating said instruction, requesting and retrieving first status information from the at least one of the plurality of nodes (240); recording the instruction and the first status information to the network ledger (240)); communicating the instruction to the at least one of the plurality of nodes thereby to effect the instructed reconfiguration (230); in response to effecting the instructed reconfiguration, requesting and retrieving second status information from the at least one of the plurality of nodes; and recording said second status information in the network ledger (280).

Abstract: An information processing method includes posting information for inputting an image forming instruction to execute an image forming process based on data uploaded to a channel of a chat service to the channel, causing an image forming apparatus to execute the image forming process based on the data based on the image forming instruction input using the posted information, and determining, based on a state of the image forming apparatus, whether to post the information to the channel.

Abstract: In certain embodiments, document-based resolution of user inquiries may be facilitated. A predicted intent of the user is determined based on chat activity information associated with the user. A response to a user inquiry may be provided to the user via a chat interface based on the predicted intent. User response may be obtained for the response, which may indicate a failure in providing a resolution to the user (e.g., regarding a user inquiry). Upon detecting a failure in providing the resolution, a document associated with the user and matching the predicted intent may be obtained and presented to via the chat interface. The document may have content related to the predicted intent. The document may be presented as a response to the user response to seek a confirmation from the user regarding its relevance to the user inquiry.

Abstract: Systems and methods for creating and accessing content items are provided. In some examples, a method can include receiving a user selection of an interface element located in a persistent user interface of an operating system desktop of a client device associated with a user account, identifying, based on a query to a meeting service, a meeting associated with the user account, displaying, in response to the user selection of the interface element, a set of user options for the meeting, the set of user options comprising an option to access a content item for the meeting, receiving a user selection of the option to access the content item for the meeting, and accessing, in response to the user selection, the content item.

Abstract: A method is provided that is performed by a computer-implemented user support bot. The method includes obtaining from a user a support request related to software and/or hardware used, or to be used, by the user; obtaining user lifecycle journey information that tracks deployment, adoption and/or use by the user of the software and/or hardware; determining a user intent for the support request based on the user lifecycle journey information when there is ambiguity as to the user intent based solely on the support request; and providing a response to the support request based on the user intent.

Abstract: An autonomous chat bot monitors actions of users on a messaging platform and generates self-initiated chat sessions with the user to gauge users' interest and intent with respect to a target subject matter and the conversations of the chat sessions. Based on the gauged interest and intent, profiles or preferences are generated for the users independent of or relevant to the target subject matter.

Abstract: An embodiment for coordinating edge computing in a mobile network by an MEC orchestrator. The embodiment may monitor deployment metrics and controlling deployment parameters related to a deployment of software applications on edge nodes of the mobile network The embodiment may receive an optimization report from a network orchestrator of the mobile network. The embodiment may, based on the optimization report, determine a current optimization efficiency of the mobile network. The embodiment may, if the optimization efficiency fulfils an inefficiency criterion, determine deployment suggestions having assigned one or more of the deployment parameters and being indicative of an expected response of one or more of the deployment metrics to a suggested variation of the assigned deployment parameters. The embodiment may transmit the deployment suggestions to the network orchestrator.

Abstract: A system and method that leverage a hybrid bi-directional user experience system that bi-directionally transfers an application session between a first application and a migrated application based on the availability of application features in the migrated application stack.

Abstract: Described herein is a computer-implemented system for generating political messages for social media, comprising a user interface receiving inputs like a Political Candidate's name and a selection indicating support or opposition, a large language Model utilizing in-context learning and a Knowledge Base with data categories such as news, government, census/voter polling, candidate websites, and legislative voting records to process the inputs and refining messages based on user-chosen issues, candidate names, message topics/themes, and tones, and an AI Message Generator creating political messages for social media.

Abstract: An apparatus and method for online service access control are provided. The method for online service access control according to one embodiment includes determining a device having control right for an online service from among a plurality of user devices accessing a user's account for the online service, providing data generated, by a server, for the online service to the plurality of user devices, and providing data generated, by the device having control right, for the online service to the server.

Abstract: The present disclosure provides a method comprising obtaining gas data of a gas user continuously, and storing the gas data into a storage unit; predicting a probability of full storage of the storage unit within a preset future time period based on a historical data increment of the storage unit; in response to the probability of full storage meeting a preset probability condition: obtaining the gas data of the gas user within the preset time period from the storage unit; determining an upload demand degree of the gas data based on the gas data; and in response to the upload demand degree meeting a preset condition, transmitting the gas data within the preset time period to a smart gas management platform based on a smart gas object platform at a target upload time point of a smart gas meter of the gas user.

Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.

Abstract: Systems and methods for updating and presenting subject-specific compliance standard information are provided. Each workforce status tool implements a conditional logic for a corresponding workforce status category. A request to configure a first workforce status tool is received that includes a change of an output or an input dependency of a corresponding conditional logic associated with the first workforce status tool. Responsive to the request, a determination is made to update a node graph including a plurality of interconnected nodes when the change of the corresponding conditional logic satisfies one or more compliance requirements associated with a corresponding benefit. At least one node in the plurality of interconnected nodes is associated with the conditional logic for the corresponding workforce status.

Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.

Abstract: A method of asynchronously restoring an incomplete co-browse session according to an embodiment includes initiating an interaction between a user and a chat bot, determining whether data indicative of an incomplete co-browse session is stored in association with a user in response to initiating the interaction between the user and the chat bot, retrieving an intent configuration file associated with the incomplete co-browse session, wherein the intent configuration file defines a plurality of actions to be executed by the chat bot to resolve a user intent of the interaction between the user and the chat bot, and performing, via the chat bot and during a resumed co-browse session with the user, one or more actions of the plurality of actions defined by the intent configuration file that were not previously performed during the incomplete co-browse session.

Abstract: Disclosed are an electronic terminal device and the operating method thereof which limit the use of the Internet and applications of the electronic terminal device based on a predetermined first scheduling rule for limiting the use of the Internet and applications set in the electronic terminal device, but when the electronic terminal device accesses a router device in which a predetermined second scheduling rule is set, provide a technique for limiting Internet use through the router device to prevent a user of the electronic terminal device from using the Internet and applications indiscriminately.

Abstract: Techniques for modifying a period of time that data, associated with a characteristic, transmitted via a communication platform is retained are described. A data retention rule can include a first period of time for retaining data transmitted via the communication platform, in association with an organization. The first user can additionally establish a specific data retention rule associated with data associated with a particular characteristic. The specific data retention rule can include an instruction to store communications including the particular characteristic for a second time period that is different from the first time period associated with the data retention rule. The communication platform can receive data from a second user computing device associated with the second user of the organization. Based on a determination that the data is associated with the characteristic, the communication platform can store the data according to the data retention rule specified for such data.

Abstract: This disclosure relates to methods for registering a command in a multi-application network. The methods include: determining a computing operation for the multi-application network; receiving a command associated with the computing operation for a digital request data object; encapsulating, in a registration object: first semantic or syntactic data associated with the first command, a digital path to a first application for executing the first computing operation, and context data associated with the first command; and storing, in a database, the first registration object. In addition, the methods include: receiving a first input; analyzing the first input to determine second semantic or syntactic data; determining the first command associated with the first computing operation; accessing the first registration object based on the determined first command; and accessing, based on the digital path of the first registration object, a first application for the first computing operation.

Abstract: Techniques for digital messaging with rule-driven attachments are disclosed, including: obtaining a message assembly rule including a set of one or more message attachment criteria; encountering an instance of a set of one or more message transmission triggers being satisfied; responsive to encountering the instance of the set of one or more message transmission triggers being satisfied: querying a data repository to identify multiple attachable data items that satisfy the set of one or more message attachment criteria; generating a message including the attachable data items; transmitting the message to a recipient.

Abstract: Described are systems and methods for determining session intent of a user. Different users can use a network-based application in many different ways based on, for example, the user's purpose for using the application, the device on which the user is executing the application, the user themselves, date, time, location, etc. Through the collection of user activities during a user session, the intent of a user session can be determined. Once determined, content provided through the application can be further personalized to correspond to the determined session intent.