Patents Examined by Stellla Woo
  • Web integrated interactive voice response
    Patent number: 6885737
    Abstract: Web integrated interactive voice response systems include a server adapted to check for accessibility of a network connection associated with a calling party, and a graphical user interface system adapted to provide a plurality of menus in a graphical format to the calling party over a network connection.
    Type: Grant
    Filed: May 30, 2002
    Date of Patent: April 26, 2005
    Assignee: BellSouth Intellectual Propety Corporation
    Inventors: Xiaofeng Gao, David Scott